Question 1

When the manager of a local auto repair shop decided to expand into a neighboring town,she was making a programmed decision.

Accepted Answer

A) True 
 B)False

Question 2

_____ are most likely to make decisions regarding the purchase of other companies.

Accepted Answer

A) General managers 
B) First-line managers 
C) Supervisors 
D) Top managers 
A) General managers 
B) First-line managers 
C) Supervisors 
D) Top managers

Question 3

Which skills include the ability to communicate,build rapport,collaborate,motivate,and lead employees to meet organizational goals through individual and team assignments?

Accepted Answer

A) Human 
B) Conceptual 
C) Intuitive 
D) Visionary 
A) Human 
B) Conceptual 
C) Intuitive 
D) Visionary

Question 4

Corporate culture often changes to meet new demands in the business environment.

Accepted Answer

A) True 
 B)False

Question 5

Juan runs a multi-national firm which manufactures hi-tech medical equipment.In addition to its normal product lines,the company occasionally produces special products that require the cooperation of a variety of personnel from many departments.What form of organizational structure is best suited for this type of organization?

Accepted Answer

A) A matrix organizational structure 
B) An informal organizational structure 
C) A functional organizational structure 
D) A line organizational structure 
A) A matrix organizational structure 
B) An informal organizational structure 
C) A functional organizational structure 
D) A line organizational structure

Question 6

Alia is a manager who spends most of her time in day-to-day decisions assigning nonmanagerial employees to specific jobs.Alia is considered a _____ manager.

Accepted Answer

A) top 
B) technical 
C) supervisory 
D) mid-level 
A) top 
B) technical 
C) supervisory 
D) mid-level

Question 7

Dominique,the marketing manager of TI-Pro,allows her subordinates to make most of the decisions in their department on their own.Dominique's leadership style can best be described as

Accepted Answer

A) free-rein. 
B) autocratic. 
C) democratic. 
D) persuasive. 
A) free-rein. 
B) autocratic. 
C) democratic. 
D) persuasive.

Question 8

Sona,president of Movesoft Graphics,is highly respected for her ability to analyze and interpret the trends in the rapidly changing graphics industry.Sona has effective _____ skills.

Accepted Answer

A) human relations 
B) technical 
C) conceptual 
D) supervisory 
A) human relations 
B) technical 
C) conceptual 
D) supervisory

Question 9

Diego is part of a strategic planning team.He has identified that his company is a low-cost producer in its industry.This should be listed on a SWOT analysis as a(n)_____.

Accepted Answer

A) threat 
B) weakness 
C) opportunity 
D) strength 
A) threat 
B) weakness 
C) opportunity 
D) strength

Question 10

The recognition of a problem or opportunity is the first step in the decision-making process.

Accepted Answer

A) True 
 B)False

Question 11

The first step in the decision-making process is to

Accepted Answer

A) develop alternative courses of action. 
B) evaluate alternatives. 
C) recognize a problem or opportunity. 
D) select and implement the chosen alternative. 
A) develop alternative courses of action. 
B) evaluate alternatives. 
C) recognize a problem or opportunity. 
D) select and implement the chosen alternative.

Question 12

Rafael is working on a project where he needs to anticipate future events and conditions,as well as avoid costly mistakes.Rafael is engaged in the _____ managerial function.

Accepted Answer

A) controlling 
B) planning 
C) organizing 
D) directing 
A) controlling 
B) planning 
C) organizing 
D) directing

Question 13

First-line managers most likely have

Accepted Answer

A) a more narrow span of control than top-level managers. 
B) a wider span of control than top-level managers. 
C) no span of control. 
D) the same span of control as that of top-level managers. 
A) a more narrow span of control than top-level managers. 
B) a wider span of control than top-level managers. 
C) no span of control. 
D) the same span of control as that of top-level managers.

Question 14

The quality control team at an electronics manufacturing company selects and implements a strategy to reduce product defects after evaluating the possible alternatives.What is the next step it should take in the decision-making process?

Accepted Answer

A) Assess the outcome of the decision. 
B) Develop a potential course of action. 
C) Recognize the opportunity. 
D) Define the problem. 
A) Assess the outcome of the decision. 
B) Develop a potential course of action. 
C) Recognize the opportunity. 
D) Define the problem.

Question 15

Delegation is the process of achieving organizational objectives through people and other resources.

Accepted Answer

A) True 
 B)False

Question 16

Raj works for an automotive company.He devises long-term plans,performs thorough analyses,and makes decisions for the company.Given the activities he performs,Raj is most likely to be a _____.

Accepted Answer

A) supervisory manager 
B) middle manager 
C) low-level manager 
D) top-level manager 
A) supervisory manager 
B) middle manager 
C) low-level manager 
D) top-level manager

Question 17

Which of the following constitutes corporate culture?

Accepted Answer

A) The revenue generated by an organization 
B) The way an organization communicates 
C) The vision of an organization 
D) The contingency plan of an organization 
A) The revenue generated by an organization 
B) The way an organization communicates 
C) The vision of an organization 
D) The contingency plan of an organization

Question 18

______ is the first step in the organizing process.

Accepted Answer

A) Assigning work to specific employees 
B) Grouping work activities into a logical structure 
C) Coordinating the work of different groups and employees within a firm 
D) Determining the specific activities needed to implement plans 
A) Assigning work to specific employees 
B) Grouping work activities into a logical structure 
C) Coordinating the work of different groups and employees within a firm 
D) Determining the specific activities needed to implement plans

Question 19

The process of dividing work into units within an organization is called departmentalization.

Accepted Answer

A) True 
 B)False

Question 20

Which of these can help clarify the structure of a company?

Accepted Answer

A) Mission statement 
B) Operational plan 
C) Contingency plan 
D) Organization chart 
A) Mission statement 
B) Operational plan 
C) Contingency plan 
D) Organization chart

When the manager of a local auto repair shop decided to expand into a neighboring town,she was making a programmed decision.

_____ are most likely to make decisions regarding the purchase of other companies.

Which skills include the ability to communicate,build rapport,collaborate,motivate,and lead employees to meet organizational goals through individual and team assignments?

Corporate culture often changes to meet new demands in the business environment.

Alia is a manager who spends most of her time in day-to-day decisions assigning nonmanagerial employees to specific jobs.Alia is considered a _____ manager.

Dominique,the marketing manager of TI-Pro,allows her subordinates to make most of the decisions in their department on their own.Dominique's leadership style can best be described as

Sona,president of Movesoft Graphics,is highly respected for her ability to analyze and interpret the trends in the rapidly changing graphics industry.Sona has effective _____ skills.

Diego is part of a strategic planning team.He has identified that his company is a low-cost producer in its industry.This should be listed on a SWOT analysis as a(n)_____.

The recognition of a problem or opportunity is the first step in the decision-making process.

The first step in the decision-making process is to

Rafael is working on a project where he needs to anticipate future events and conditions,as well as avoid costly mistakes.Rafael is engaged in the _____ managerial function.

First-line managers most likely have

The quality control team at an electronics manufacturing company selects and implements a strategy to reduce product defects after evaluating the possible alternatives.What is the next step it should take in the decision-making process?

Delegation is the process of achieving organizational objectives through people and other resources.

Raj works for an automotive company.He devises long-term plans,performs thorough analyses,and makes decisions for the company.Given the activities he performs,Raj is most likely to be a _____.

Which of the following constitutes corporate culture?

______ is the first step in the organizing process.

The process of dividing work into units within an organization is called departmentalization.

Which of these can help clarify the structure of a company?

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Business Today

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: the Entrepreneurship Alternative

Human Resource Management: From Recruitment to Labor Relations

Top Performance Through Empowerment,teamwork,and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Trends in E-Commerce

Filters

Exam 7: Management,leadership,and the Internal Organization

When the manager of a local auto repair shop decided to expand into a neighboring town,she was making a programmed decision.

_____ are most likely to make decisions regarding the purchase of other companies.

Which skills include the ability to communicate,build rapport,collaborate,motivate,and lead employees to meet organizational goals through individual and team assignments?

Corporate culture often changes to meet new demands in the business environment.

Alia is a manager who spends most of her time in day-to-day decisions assigning nonmanagerial employees to specific jobs.Alia is considered a _____ manager.

Dominique,the marketing manager of TI-Pro,allows her subordinates to make most of the decisions in their department on their own.Dominique's leadership style can best be described as

Sona,president of Movesoft Graphics,is highly respected for her ability to analyze and interpret the trends in the rapidly changing graphics industry.Sona has effective _____ skills.

Diego is part of a strategic planning team.He has identified that his company is a low-cost producer in its industry.This should be listed on a SWOT analysis as a(n)_____.

The recognition of a problem or opportunity is the first step in the decision-making process.

The first step in the decision-making process is to

Rafael is working on a project where he needs to anticipate future events and conditions,as well as avoid costly mistakes.Rafael is engaged in the _____ managerial function.

First-line managers most likely have

The quality control team at an electronics manufacturing company selects and implements a strategy to reduce product defects after evaluating the possible alternatives.What is the next step it should take in the decision-making process?

Delegation is the process of achieving organizational objectives through people and other resources.

Raj works for an automotive company.He devises long-term plans,performs thorough analyses,and makes decisions for the company.Given the activities he performs,Raj is most likely to be a _____.

Which of the following constitutes corporate culture?

______ is the first step in the organizing process.

The process of dividing work into units within an organization is called departmentalization.

Which of these can help clarify the structure of a company?

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Business Today

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: the Entrepreneurship Alternative

Human Resource Management: From Recruitment to Labor Relations

Top Performance Through Empowerment,teamwork,and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Trends in E-Commerce

Filters