Exam 7: Management,leadership,and the Internal Organization

Which of the following is true of an organization's corporate culture?

Arif's firm is divided into work units representing human resources,marketing,production,and finance.This is known as _____ departmentalization.

Unfortunately,the ethical tone that a top management team establishes can reap only nonmonetary rewards.

The principles of management apply to both not-for-profit organizations as well as profit-seeking companies.

Homefit International,a home furnishing store,issued a recall notice for a defective appliance.Before the notice was publicly issued,the company had assembled a crisis management team to enact a(n)_____ plan.

Democratic leaders

Which of these is true of autocratic leaders?

Which of these evaluates an organization's performance against its objectives?

Which of these describes the process of blending human and material resources through a formal structure of tasks and authority; arranging work,dividing tasks among employees,and coordinating them to ensure implementation of plans and accomplishment of objectives?

Since employees are empowered to make all decisions,free-rein leaders believe in minimal communication.

Tactical planning is primarily the responsibility of _____.

Which of the following illustrates a quality of a great leader?

Nadia believes that closely supervising employees stifles their creativity,so she allows her employees to make most of their own decisions.Nadia is an example of a free-rein leader.

Chang,a manager at a home appliances store,plans schedules and sets targets for his subordinates to ensure that they effectively achieve all the organizational goals.He also plans the recruitment of additional staff for delivery and customer service to improve the overall shopping experience.Chang is involved in _____ planning.

Kamal,a manager,sets up delivery schedules for the logistic team for the orders received online,as part of their new e-Commerce strategies.In this scenario,Kamal is most likely to be involved in _____ planning.

In many cases,a trend toward decentralization has pushed decision making down to operating employees.

Which skills are the manager's ability to understand and use the techniques,knowledge,tools,and equipment of a specific discipline or department?

Once a manager has determined the problem or opportunity,the next step in the decision-making process is to

Central Railway has plans in place to reroute trains in the event that floods or other natural disasters close some of the railroad's tracks.This is an example of _____ planning.

Managers at Pinnacle Corp.encourage employees to make most of their own decisions.This is an example of free-rein leadership.