Question 1

The principle of having just enough inventory on hand to meet immediate production needs with no reserve stock is called:

Accepted Answer

A)  The no-inventory system. 
B)  Physical distribution quality system. 
C)  The onesie transaction system. 
D)  Just-in-time system. 
E)  No stock-out system. 
A)  The no-inventory system. 
B)  Physical distribution quality system. 
C)  The onesie transaction system. 
D)  Just-in-time system. 
E)  No stock-out system. D

Question 2

Just-in-time inventory systems:

Accepted Answer

A)  Are useful in manufacturing but not in channels of distribution. 
B)  Can be successful without supplier cooperation. 
C)  Can reduce inventory costs substantially. 
D)  Were developed by the American automotive industry. 
E)  Increases warehousing costs. 
A)  Are useful in manufacturing but not in channels of distribution. 
B)  Can be successful without supplier cooperation. 
C)  Can reduce inventory costs substantially. 
D)  Were developed by the American automotive industry. 
E)  Increases warehousing costs. C

Question 3

Which of the following statements regarding packaging is false?

Accepted Answer

A)  The type of transportation used affects packaging costs. 
B)  Packaging affects warehouse costs. 
C)  Packaging affects inventory carrying costs. 
D)  Packing does not affect the order processing component. 
E)  Packaging can reduce product damage. 
A)  The type of transportation used affects packaging costs. 
B)  Packaging affects warehouse costs. 
C)  Packaging affects inventory carrying costs. 
D)  Packing does not affect the order processing component. 
E)  Packaging can reduce product damage. D

Question 4

In the food industry,the process of seeking to provide consumers with better service and more value through cooperation in the supply chain is usually referred to as:

Accepted Answer

A)  Efficient congestion. 
B)  Efficient consumer response. 
C)  Supply chain management. 
D)  Electronic consumer response. 
E)  Expert service. 
A)  Efficient congestion. 
B)  Efficient consumer response. 
C)  Supply chain management. 
D)  Electronic consumer response. 
E)  Expert service.

Question 5

The systems approach to logistics:

Accepted Answer

A)  Recognizes the need for a common computer system linking logistics processes. 
B)  Notes the interrelationships among the logistics processes. 
C)  Utilizes a specialized cost accounting system to control the costs of logistic processes. 
D)  Requires careful analysis of transportation channel managers. 
E)  Requires a specialized software developed by Supply Chain Software Co. 
A)  Recognizes the need for a common computer system linking logistics processes. 
B)  Notes the interrelationships among the logistics processes. 
C)  Utilizes a specialized cost accounting system to control the costs of logistic processes. 
D)  Requires careful analysis of transportation channel managers. 
E)  Requires a specialized software developed by Supply Chain Software Co.

Question 6

Research shows that conducting surveys to uncover channel members' satisfaction with the firm's logistics system can be opening a Pandora's box because:

Accepted Answer

A)  Once channel members begin reproaching the manufacturer, it is very difficult to get them to stop. 
B)  Channel member satisfaction decreases if the manufacturer takes no action to remedy reported deficiencies. 
C)  Logistics systems are too complex to be delved into with surveys. 
D)  Channels members do not answer and return surveys. 
E)  The answers reported on surveys do not reflect actual satisfaction levels. 
A)  Once channel members begin reproaching the manufacturer, it is very difficult to get them to stop. 
B)  Channel member satisfaction decreases if the manufacturer takes no action to remedy reported deficiencies. 
C)  Logistics systems are too complex to be delved into with surveys. 
D)  Channels members do not answer and return surveys. 
E)  The answers reported on surveys do not reflect actual satisfaction levels.

Question 7

Firms that specialize in performing most or all of the logistical tasks which manufacturers or other channel members would normally perform themselves are often referred to as:

Accepted Answer

A)  Third party logistics providers. 
B)  MRO firms. 
C)  Supplier chains. 
D)  Supply chain management analysts. 
E)  Distribution contractors. 
A)  Third party logistics providers. 
B)  MRO firms. 
C)  Supplier chains. 
D)  Supply chain management analysts. 
E)  Distribution contractors.

Question 8

Which of the following is not considered a logistics channel management interface?

Accepted Answer

A)  Defining what kinds of service standards channel members want 
B)  Making sure that a proposed logistics program meets channel member service standards 
C)  Selling the channel members on the logistics program 
D)  Monitoring the results of a logistics program once that program is in place 
E)  Analyzing the costs of the logistics program 
A)  Defining what kinds of service standards channel members want 
B)  Making sure that a proposed logistics program meets channel member service standards 
C)  Selling the channel members on the logistics program 
D)  Monitoring the results of a logistics program once that program is in place 
E)  Analyzing the costs of the logistics program

Question 9

In general,the higher the service standards the manufacturer offers:

Accepted Answer

A)  The higher the costs. 
B)  The more products are shipped. 
C)  The more elaborate the information flow must be. 
D)  The faster the transport mode must be. 
E)  The more efficient the warehousing must be. 
A)  The higher the costs. 
B)  The more products are shipped. 
C)  The more elaborate the information flow must be. 
D)  The faster the transport mode must be. 
E)  The more efficient the warehousing must be.

Question 10

Which of the following is not within the province of the materials handling function?

Accepted Answer

A)  The kinds of forklifts and cranes that should be used within a warehouse 
B)  The use of employees in the receiving and shipping departments 
C)  Minimizing the distance products are moved within a warehouse 
D)  Setting up supplies or inputs in the factory 
E)  What kinds of conveyor belts should be used in the warehouse 
A)  The kinds of forklifts and cranes that should be used within a warehouse 
B)  The use of employees in the receiving and shipping departments 
C)  Minimizing the distance products are moved within a warehouse 
D)  Setting up supplies or inputs in the factory 
E)  What kinds of conveyor belts should be used in the warehouse

Question 11

Which of the following would not typically be considered a decision associated with warehousing?

Accepted Answer

A)  Location of warehouse 
B)  Number of warehouse units 
C)  Size of the warehouse 
D)  Design of the warehouse 
E)  The manager and staff 
A)  Location of warehouse 
B)  Number of warehouse units 
C)  Size of the warehouse 
D)  Design of the warehouse 
E)  The manager and staff

Question 12

Which is a true statement about why Zara,the Spanish fashion apparel specialty chain,is so successful?

Accepted Answer

A)  Most of Zara's merchandise is produced in Asian factories to save production costs. 
B)  Because of Zara's efficient logistics system, it can bring designs from the sketch pad to the store in two weeks. 
C)  It uses coordinated promotions to work with retailers. 
D)  Operational efficiencies. 
E)  It was purchased and managed by GAP. 
A)  Most of Zara's merchandise is produced in Asian factories to save production costs. 
B)  Because of Zara's efficient logistics system, it can bring designs from the sketch pad to the store in two weeks. 
C)  It uses coordinated promotions to work with retailers. 
D)  Operational efficiencies. 
E)  It was purchased and managed by GAP.

Question 13

An approach that takes note of the various factors involved in the logistical process and the interrelationships among them is referred to as:

Accepted Answer

A)  The systems concept. 
B)  The logistical concept. 
C)  The marketing concept. 
D)  A logistics mechanism. 
E)  Systems analysis. 
A)  The systems concept. 
B)  The logistical concept. 
C)  The marketing concept. 
D)  A logistics mechanism. 
E)  Systems analysis.

Question 14

The point where inventory carrying costs plus ordering costs are lowest is called the:

Accepted Answer

A)  Lowest ordering point. 
B)  Total cost point. 
C)  Economic order quantity. 
D)  Marginal cost level. 
E)  Optimal order level. 
A)  Lowest ordering point. 
B)  Total cost point. 
C)  Economic order quantity. 
D)  Marginal cost level. 
E)  Optimal order level.

Question 15

All of the following are components of a logistics system except:

Accepted Answer

A)  Materials handling. 
B)  Packaging. 
C)  Order processing. 
D)  Inventory control. 
E)  New product training. 
A)  Materials handling. 
B)  Packaging. 
C)  Order processing. 
D)  Inventory control. 
E)  New product training.

Question 16

_________ is often considered the most complex component of the logistics system.

Accepted Answer

A)  Packaging 
B)  Warehousing 
C)  Materials handling 
D)  Inventory control 
E)  Order processing 
A)  Packaging 
B)  Warehousing 
C)  Materials handling 
D)  Inventory control 
E)  Order processing

Question 17

The time between when an order is placed and when it is received is known as:

Accepted Answer

A)  Order system time. 
B)  Order service time. 
C)  Order receipt time. 
D)  Orders return time. 
E)  Order cycle time. 
A)  Order system time. 
B)  Order service time. 
C)  Order receipt time. 
D)  Orders return time. 
E)  Order cycle time.

Question 18

All of the following are components of a logistics system except:

Accepted Answer

A)  Warehousing. 
B)  Packaging. 
C)  Order processing. 
D)  Merchandising. 
E)  Materials handling. 
A)  Warehousing. 
B)  Packaging. 
C)  Order processing. 
D)  Merchandising. 
E)  Materials handling.

Question 19

The channel manager's role in the firm's logistics strategy:

Accepted Answer

A)  Is one of designing the logistics system. 
B)  Involves managing the logistics system once it has been designed. 
C)  Should be strictly constrained. 
D)  Should be one of attempting to influence logistics strategy so as to promote channel member cooperation. 
E)  Uses power to alter channel members' logistics systems. 
A)  Is one of designing the logistics system. 
B)  Involves managing the logistics system once it has been designed. 
C)  Should be strictly constrained. 
D)  Should be one of attempting to influence logistics strategy so as to promote channel member cooperation. 
E)  Uses power to alter channel members' logistics systems.

Question 20

Inventory carrying costs consist of all of the following except:

Accepted Answer

A)  Financing costs. 
B)  Packaging costs. 
C)  Storage costs. 
D)  Inventory shrinkage charges. 
E)  Insurance charges. 
A)  Financing costs. 
B)  Packaging costs. 
C)  Storage costs. 
D)  Inventory shrinkage charges. 
E)  Insurance charges.

The principle of having just enough inventory on hand to meet immediate production needs with no reserve stock is called:

Just-in-time inventory systems:

Which of the following statements regarding packaging is false?

In the food industry,the process of seeking to provide consumers with better service and more value through cooperation in the supply chain is usually referred to as:

The systems approach to logistics:

Research shows that conducting surveys to uncover channel members' satisfaction with the firm's logistics system can be opening a Pandora's box because:

Firms that specialize in performing most or all of the logistical tasks which manufacturers or other channel members would normally perform themselves are often referred to as:

Which of the following is not considered a logistics channel management interface?

In general,the higher the service standards the manufacturer offers:

Which of the following is not within the province of the materials handling function?

Which of the following would not typically be considered a decision associated with warehousing?

Which is a true statement about why Zara,the Spanish fashion apparel specialty chain,is so successful?

An approach that takes note of the various factors involved in the logistical process and the interrelationships among them is referred to as:

The point where inventory carrying costs plus ordering costs are lowest is called the:

All of the following are components of a logistics system except:

_________ is often considered the most complex component of the logistics system.

The time between when an order is placed and when it is received is known as:

All of the following are components of a logistics system except:

The channel manager's role in the firm's logistics strategy:

Inventory carrying costs consist of all of the following except:

Marketing Channel Concepts

The Channel Participants

The Environment of Marketing Channels

Behavioral Processes in Marketing Channels

Strategy in Marketing Channels

Designing Marketing Channels

Selecting the Channel Members

Target Markets and Channel Design Strategy

Motivating the Channel Members

Product Issues in Channel Management

Pricing Issues in Channel Management

Promotion through the Marketing Channel

Evaluating Channel Member Performance

Electronic Marketing Channels

Franchise Marketing Channels

Marketing Channels for Services

International Channel Perspectives

Filters

Exam 13: Logistics and Channel Management

The principle of having just enough inventory on hand to meet immediate production needs with no reserve stock is called:

Just-in-time inventory systems:

Which of the following statements regarding packaging is false?

In the food industry,the process of seeking to provide consumers with better service and more value through cooperation in the supply chain is usually referred to as:

The systems approach to logistics:

Research shows that conducting surveys to uncover channel members' satisfaction with the firm's logistics system can be opening a Pandora's box because:

Firms that specialize in performing most or all of the logistical tasks which manufacturers or other channel members would normally perform themselves are often referred to as:

Which of the following is not considered a logistics channel management interface?

In general,the higher the service standards the manufacturer offers:

Which of the following is not within the province of the materials handling function?

Which of the following would not typically be considered a decision associated with warehousing?

Which is a true statement about why Zara,the Spanish fashion apparel specialty chain,is so successful?

An approach that takes note of the various factors involved in the logistical process and the interrelationships among them is referred to as:

The point where inventory carrying costs plus ordering costs are lowest is called the:

All of the following are components of a logistics system except:

_________ is often considered the most complex component of the logistics system.

The time between when an order is placed and when it is received is known as:

All of the following are components of a logistics system except:

The channel manager's role in the firm's logistics strategy:

Inventory carrying costs consist of all of the following except:

Marketing Channel Concepts

The Channel Participants

The Environment of Marketing Channels

Behavioral Processes in Marketing Channels

Strategy in Marketing Channels

Designing Marketing Channels

Selecting the Channel Members

Target Markets and Channel Design Strategy

Motivating the Channel Members

Product Issues in Channel Management

Pricing Issues in Channel Management

Promotion through the Marketing Channel

Evaluating Channel Member Performance

Electronic Marketing Channels

Franchise Marketing Channels

Marketing Channels for Services

International Channel Perspectives

Filters