Exam 10: Communication
Exam 1: What Is Organisational Behaviour85 Questions
Exam 2: Diversity in Organisations79 Questions
Exam 3: Attitudes and Job Satisfaction98 Questions
Exam 4: Personality and Values99 Questions
Exam 5: Emotions and Moods80 Questions
Exam 6: Perception and Individual Decision Making93 Questions
Exam 7: Motivation: From Concept to Application97 Questions
Exam 8: Foundations of Group Behaviour100 Questions
Exam 9: Understanding Work Teams78 Questions
Exam 10: Communication96 Questions
Exam 11: Leadership100 Questions
Exam 12: Power and Politics99 Questions
Exam 13: Conflict and Negotiation95 Questions
Exam 14: Foundations of Organisational Structure95 Questions
Exam 15: Organisational Culture98 Questions
Exam 16: Organisational Change and Stress Management97 Questions
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What makes a person choose to engage in either shallow or deep processing?
(Essay)
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Which formal organisational network permits all group members to actively communicate with each other?
(Multiple Choice)
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You had been feeling successful at work,but lately you have experienced conflict and frustrations.What are the four functions of communication and how will they help you overcome these challenges?
(Essay)
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If when making a decision we consider information about the decision in a superficial way,we are conducting ________ processing.
(Multiple Choice)
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Words may mean different things to different people;_______ influence(s)this the most.
(Multiple Choice)
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Kara is a university tutor whose students have recently informed her that they find the specified course textbook to be rather difficult to comprehend and somewhat unrelated to the learning objectives of the course.As the unit coordinator requested feedback from the tutors,Kara then wrote an email stating these student opinions in an attempt to provide useful feedback.Upon receiving the email,the unit coordinator got somewhat angry,accusing Kara of questioning his authority and intelligence.However,after some face-to-face discussion,the coordinator realised that Kara was only acting as a medium for passing on the students' opinions,and the issue was resolved. This reflects the need for:
(Multiple Choice)
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Which of the following is a(n)communication made by an electronic device?
(Multiple Choice)
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Receivers and communication selectively see and hear based on their needs,motivations,experience,background and other personal characteristics.This is called:
(Multiple Choice)
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Which formal organisational network relies on a central figure who acts as the conduit?
(Multiple Choice)
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Which of the following is a limitation of email as a communication tool?
(Multiple Choice)
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Jane is providing an annual review for her employees.This is an example of:
(Multiple Choice)
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__________ serves four major functions within a group: control,motivation,emotional expression and information.
(Multiple Choice)
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Individuals have difficulty communicating with people outside of their culture because they are:
(Multiple Choice)
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Zeus Industries sells digital technology systems.The senior management feels that barriers are hindering communication.Frequently,senior managers feel that their employees are telling them only what they think the senior managers want to hear.Some middle managers are unable to deal with the vast amount of information in this fast-changing industry. _______ is likely to occur at Zeus Industries when there is emphasis on status differences.
(Multiple Choice)
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Most formal directives issued by managers to subordinates would follow which communication direction?
(Multiple Choice)
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Providing information is the most important of all communication functions.
(True/False)
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Clarification to employees about what is to be done,how well they are doing and what can be done to improve performance if it is below par are examples of which function of communication?
(Multiple Choice)
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In recent months,Alicia has found her work to be increasingly difficult.She relates to a colleague that her manager frequently changes his mind about what he had previously said without realising it.He frequently asks her to do one task only to reprimand her later,insisting that he asked her to prioritise another task. In this case,which form of communication should be utilised more frequently?
(Multiple Choice)
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