Exam 10: Communication

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What makes a person choose to engage in either shallow or deep processing?

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Which formal organisational network permits all group members to actively communicate with each other?

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You had been feeling successful at work,but lately you have experienced conflict and frustrations.What are the four functions of communication and how will they help you overcome these challenges?

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If when making a decision we consider information about the decision in a superficial way,we are conducting ________ processing.

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How does the degree of context influence communications?

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Words may mean different things to different people;_______ influence(s)this the most.

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Kara is a university tutor whose students have recently informed her that they find the specified course textbook to be rather difficult to comprehend and somewhat unrelated to the learning objectives of the course.As the unit coordinator requested feedback from the tutors,Kara then wrote an email stating these student opinions in an attempt to provide useful feedback.Upon receiving the email,the unit coordinator got somewhat angry,accusing Kara of questioning his authority and intelligence.However,after some face-to-face discussion,the coordinator realised that Kara was only acting as a medium for passing on the students' opinions,and the issue was resolved. This reflects the need for:

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Which of the following is a(n)communication made by an electronic device?

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Receivers and communication selectively see and hear based on their needs,motivations,experience,background and other personal characteristics.This is called:

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Which formal organisational network relies on a central figure who acts as the conduit?

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Which of the following is a limitation of email as a communication tool?

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Jane is providing an annual review for her employees.This is an example of:

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__________ serves four major functions within a group: control,motivation,emotional expression and information.

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Individuals have difficulty communicating with people outside of their culture because they are:

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Zeus Industries sells digital technology systems.The senior management feels that barriers are hindering communication.Frequently,senior managers feel that their employees are telling them only what they think the senior managers want to hear.Some middle managers are unable to deal with the vast amount of information in this fast-changing industry. _______ is likely to occur at Zeus Industries when there is emphasis on status differences.

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Most formal directives issued by managers to subordinates would follow which communication direction?

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Providing information is the most important of all communication functions.

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Clarification to employees about what is to be done,how well they are doing and what can be done to improve performance if it is below par are examples of which function of communication?

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Low-context cultures value:

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In recent months,Alicia has found her work to be increasingly difficult.She relates to a colleague that her manager frequently changes his mind about what he had previously said without realising it.He frequently asks her to do one task only to reprimand her later,insisting that he asked her to prioritise another task. In this case,which form of communication should be utilised more frequently?

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