Question 1

All innovations involve change.

Accepted Answer

A) True 
 B)False

Question 2

Meditation,hypnosis and biofeedback are examples of:

Accepted Answer

A) non-competitive physical exercise. 
B) relaxation techniques. 
C) time-management techniques. 
D) physical exercise. 
A) non-competitive physical exercise. 
B) relaxation techniques. 
C) time-management techniques. 
D) physical exercise.

Question 3

Which of the following statements about culture and stress is TRUE?

Accepted Answer

A) Job conditions that lead to stress may differ across countries. 
B) Personality effects on stress appear to be the same across cultures. 
C) Stress varies by cultures in terms of its harmfulness. 
D) All of the above. 
A) Job conditions that lead to stress may differ across countries. 
B) Personality effects on stress appear to be the same across cultures. 
C) Stress varies by cultures in terms of its harmfulness. 
D) All of the above.

Question 4

Which of the following is the biggest reason why people have trouble coping with organisational changes?

Accepted Answer

A) competition 
B) uncertainty 
C) complexity 
D) all of the above 
A) competition 
B) uncertainty 
C) complexity 
D) all of the above

Question 5

________ refers to a new idea that leads to product improvement.

Accepted Answer

A) Unspecialised change 
B) Innovation 
C) Groupthink 
D) Single-loop learning 
A) Unspecialised change 
B) Innovation 
C) Groupthink 
D) Single-loop learning

Question 6

Sarah is a consultant who is currently managing a cultural change within the large organisation in which she works.As part of the process,Sarah has actively consulted with executives and employees across multiple levels of the organisation to determine the kind of culture they would like within the workplace,and to encourage their commitment to the change.She has also held several information sessions to note down and address the concerns employees have with this change. Which of the following values has Sarah displayed in her actions?

Accepted Answer

A) participation and co-optation 
B) manipulation and coercion 
C) education and participation 
D) education and coercion 
A) participation and co-optation 
B) manipulation and coercion 
C) education and participation 
D) education and coercion

Question 7

Discuss the underlying values found in most organisational development (OD)efforts.

Accepted Answer

The OD paradigm values human and organis

Question 8

TNT Net is in the computer industry,where innovations are common.The employees are highly trained,well educated and hard working.They are under a great deal of stress and TNT Net is concerned that productivity and job satisfaction will decline. The technological uncertainty that employees are dealing with is a(n)________ factor.

Accepted Answer

A) environmental 
B) organisational 
C) company 
D) individual 
A) environmental 
B) organisational 
C) company 
D) individual

Question 9

Researchers conclude that some people may have an inherent tendency to accentuate negative aspects of the world.

Accepted Answer

A) True 
 B)False

Question 10

Jane works for an organisation that is highly bureaucratic.Communication between departments is scarce.Due to several poor strategic initiatives,the organisation now has limited funds.Despite this,a large proportion of the management has stayed on as they have been with the organisation for many years. What characteristic of Jane's organisation is conducive to innovation?

Accepted Answer

A) limited resources 
B) inter-department communication 
C) management tenure 
D) organisational structure 
A) limited resources 
B) inter-department communication 
C) management tenure 
D) organisational structure

Question 11

Discuss resistance to change in term of its organisational sources.

Accepted Answer

There are six major sources of organisat

Question 12

Which of the following is related to an increased risk to stress?

Accepted Answer

A) internal locus of control 
B) lowered self-efficacy 
C) less social support 
D) external locus of control 
A) internal locus of control 
B) lowered self-efficacy 
C) less social support 
D) external locus of control

Question 13

The symptoms of stress can be categorised into:

Accepted Answer

A) physical,emotional and physiological symptoms. 
B) physical,emotional and psychological symptoms. 
C) physical,emotional and behavioural symptoms. 
D) physiological,psychological and behavioural symptoms. 
A) physical,emotional and physiological symptoms. 
B) physical,emotional and psychological symptoms. 
C) physical,emotional and behavioural symptoms. 
D) physiological,psychological and behavioural symptoms.

Question 14

Which of the following is NOT considered an underlying value in organisational development?

Accepted Answer

A) participation 
B) control 
C) confrontation 
D) power equalisation 
A) participation 
B) control 
C) confrontation 
D) power equalisation

Question 15

Which of the following has been the most studied potential source of innovation?

Accepted Answer

A) cultural variables 
B) cultural variables within teams 
C) human resource factors 
D) structural variables 
A) cultural variables 
B) cultural variables within teams 
C) human resource factors 
D) structural variables

Question 16

__________ is a change process based on training groups that seek to change behaviour through unstructured group interaction.

Accepted Answer

A) Sensitivity training 
B) Action research 
C) Organisational development 
D) Process consultation 
A) Sensitivity training 
B) Action research 
C) Organisational development 
D) Process consultation

Question 17

Research demonstrates that all efforts to resist change are dysfunctional in terms of organisational effectiveness.

Accepted Answer

A) True 
 B)False

Question 18

What are the three steps in Lewin's model for change?

Accepted Answer

Kurt Lewin argued that success

Question 19

Discuss some of the psychological consequences of stress.

Accepted Answer

Stress can cause dissatisfaction.Job-rel

Question 20

______ has(have)the most research as a potential source of innovation.

Accepted Answer

A) Product innovation 
B) Technologies 
C) Time 
D) Structural variables 
A) Product innovation 
B) Technologies 
C) Time 
D) Structural variables

All innovations involve change.

Meditation,hypnosis and biofeedback are examples of:

Which of the following statements about culture and stress is TRUE?

Which of the following is the biggest reason why people have trouble coping with organisational changes?

________ refers to a new idea that leads to product improvement.

Discuss the underlying values found in most organisational development (OD)efforts.

Researchers conclude that some people may have an inherent tendency to accentuate negative aspects of the world.

Discuss resistance to change in term of its organisational sources.

Which of the following is related to an increased risk to stress?

The symptoms of stress can be categorised into:

Which of the following is NOT considered an underlying value in organisational development?

Which of the following has been the most studied potential source of innovation?

__________ is a change process based on training groups that seek to change behaviour through unstructured group interaction.

Research demonstrates that all efforts to resist change are dysfunctional in terms of organisational effectiveness.

What are the three steps in Lewin's model for change?

Discuss some of the psychological consequences of stress.

______ has(have)the most research as a potential source of innovation.

What Is Organisational Behaviour

Diversity in Organisations

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Filters

Exam 16: Organisational Change and Stress Management

All innovations involve change.

Meditation,hypnosis and biofeedback are examples of:

Which of the following statements about culture and stress is TRUE?

Which of the following is the biggest reason why people have trouble coping with organisational changes?

________ refers to a new idea that leads to product improvement.

Discuss the underlying values found in most organisational development (OD)efforts.

Researchers conclude that some people may have an inherent tendency to accentuate negative aspects of the world.

Discuss resistance to change in term of its organisational sources.

Which of the following is related to an increased risk to stress?

The symptoms of stress can be categorised into:

Which of the following is NOT considered an underlying value in organisational development?

Which of the following has been the most studied potential source of innovation?

__________ is a change process based on training groups that seek to change behaviour through unstructured group interaction.

Research demonstrates that all efforts to resist change are dysfunctional in terms of organisational effectiveness.

What are the three steps in Lewin's model for change?

Discuss some of the psychological consequences of stress.

______ has(have)the most research as a potential source of innovation.

What Is Organisational Behaviour

Diversity in Organisations

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Filters