Question 1

A(n)________ is a method for deciding among alternative systems based on a system of ratings for selected objectives.

Accepted Answer

The answer of A(n)________ is a method for deciding among...

Question 2

Formal planning and control tools

Accepted Answer

A) enable a project to have sufficient technical support for project management and development. 
B) enable a project manager to properly document and monitor project plans. 
C) portray a project as a network diagram with numbered nodes representing project tasks. 
D) consist of ways to link the work of the implementation team with users at all organization levels. 
E) enable senior management to track the development of systems. 
A) enable a project to have sufficient technical support for project management and development. 
B) enable a project manager to properly document and monitor project plans. 
C) portray a project as a network diagram with numbered nodes representing project tasks. 
D) consist of ways to link the work of the implementation team with users at all organization levels. 
E) enable senior management to track the development of systems.

Question 3

The cost of a project is based on the time to complete a project multiplied by the cost of human
resources required to complete the project.

Accepted Answer

A) True 
 B)False

Question 4

The organizational activities working toward the adoption,management,and routinization of a new information system are called

Accepted Answer

A) production. 
B) maintenance. 
C) implementation. 
D) acceptance. 
E) final acceptance. 
A) production. 
B) maintenance. 
C) implementation. 
D) acceptance. 
E) final acceptance.

Question 5

One example of an implementation problem is

Accepted Answer

A) poor user interface. 
B) inadequate user training. 
C) project running over budget. 
D) changes in job activities and responsibilities. 
E) reduction in labor force. 
A) poor user interface. 
B) inadequate user training. 
C) project running over budget. 
D) changes in job activities and responsibilities. 
E) reduction in labor force.

Question 6

In one strategic approach to determining information requirements,managers select a small number of ________ that reflect firm success and profitability.

Accepted Answer

KPIs,key p

Question 7

The most widely used project management software today is

Accepted Answer

A) Vertabase. 
B) IBM Project Guide. 
C) Microsoft Project. 
D) Microsoft Excel. 
A) Vertabase. 
B) IBM Project Guide. 
C) Microsoft Project. 
D) Microsoft Excel.

Question 8

Which of the following project management variables indicates how well the project satisfies management objectives?

Accepted Answer

A) goals 
B) risk 
C) quality 
D) scope 
E) cost 
A) goals 
B) risk 
C) quality 
D) scope 
E) cost

Question 9

All of the following are intangible benefits of information systems except

Accepted Answer

A) improved asset utilization. 
B) increased organizational learning. 
C) improved operations. 
D) reduced workforce. 
E) employee morale. 
A) improved asset utilization. 
B) increased organizational learning. 
C) improved operations. 
D) reduced workforce. 
E) employee morale.

Question 10

The relationship between users and information systems specialists has traditionally been a problem area for information systems implementation efforts.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is a limitation of using a financial approach to evaluate information systems?

Accepted Answer

A) inability to measure ROI 
B) inability to control vendor costs 
C) inability to assess risk 
D) inability to assess costs from organizational disruption 
E) inability to assess the cost of technology 
A) inability to measure ROI 
B) inability to control vendor costs 
C) inability to assess risk 
D) inability to assess costs from organizational disruption 
E) inability to assess the cost of technology

Question 12

All of the following are indications of a failed information systems project except

Accepted Answer

A) employees are refusing to switch to the new system. 
B) employees have created a spreadsheet solution to manipulate the data generated by the system. 
C) a redesigned Web site has fewer visits to the customer support pages. 
D) employees require training to properly use the system. 
E) the system is not being used by anyone. 
A) employees are refusing to switch to the new system. 
B) employees have created a spreadsheet solution to manipulate the data generated by the system. 
C) a redesigned Web site has fewer visits to the customer support pages. 
D) employees require training to properly use the system. 
E) the system is not being used by anyone.

Question 13

Which type of tool helps project managers identify bottlenecks in project development?

Accepted Answer

A) internal integration tools 
B) external integration tools 
C) formal planning and control tools 
D) both B and C 
A) internal integration tools 
B) external integration tools 
C) formal planning and control tools 
D) both B and C

Question 14

Which of the following is not one of the activities of the systems analyst?

Accepted Answer

A) acting as a change agent 
B) communication with users 
C) mediating between competing interest groups 
D) formulation of capital budgeting models 
E) deciding which systems to develop 
A) acting as a change agent 
B) communication with users 
C) mediating between competing interest groups 
D) formulation of capital budgeting models 
E) deciding which systems to develop

Question 15

The ________ consists of systems analysts,specialists from the relevant end-user business areas,application programmers,and perhaps database specialists.

Accepted Answer

A) project management group 
B) project team 
C) IS steering committee 
D) corporate strategic planning committee 
E) system planning committee 
A) project management group 
B) project team 
C) IS steering committee 
D) corporate strategic planning committee 
E) system planning committee

Question 16

Differentiate between intangible and tangible benefits and list three examples of each.In what types of systems are intangible benefits more predominant?

Accepted Answer

Tangible benefits can be quantified and

Question 17

________ methods rely on measures of cash flows into and out of the firm.

Accepted Answer

The answer of ________ methods rely on measures of cash...

Question 18

To review a project's tasks and their interrelationships,you would use a

Accepted Answer

A) PERT chart. 
B) Gantt chart. 
C) either A or B. 
D) neither A nor B. 
A) PERT chart. 
B) Gantt chart. 
C) either A or B. 
D) neither A nor B.

Question 19

One of the five major variables in project management,________ is an indicator of how well the project satisfies management objectives.

Accepted Answer

The answer of One of the five major variables in...

Question 20

Which of the following statements best describes the effect that project structure has on overall project risk?

Accepted Answer

A) Highly structured projects are more complex,and run a higher risk of programmers and users misunderstanding the ultimate goals. 
B) Projects with relatively undefined goals are more likely to be subjected to users changing requirements and to run a higher risk of not satisfying project goals. 
C) Highly structured projects tend to be larger,affecting more organizational units,and run both the risk of out-of-control costs and becoming too difficult to control. 
D) Less structured projects are more able to be quickly developed,tested,and implemented using cutting-edge RAD and JAD development techniques,and pose less risk of running up unforeseen costs. 
E) the less structured a project,the greater the freedom of users to define the system 
A) Highly structured projects are more complex,and run a higher risk of programmers and users misunderstanding the ultimate goals. 
B) Projects with relatively undefined goals are more likely to be subjected to users changing requirements and to run a higher risk of not satisfying project goals. 
C) Highly structured projects tend to be larger,affecting more organizational units,and run both the risk of out-of-control costs and becoming too difficult to control. 
D) Less structured projects are more able to be quickly developed,tested,and implemented using cutting-edge RAD and JAD development techniques,and pose less risk of running up unforeseen costs. 
E) the less structured a project,the greater the freedom of users to define the system

A(n)________ is a method for deciding among alternative systems based on a system of ratings for selected objectives.

Formal planning and control tools

The cost of a project is based on the time to complete a project multiplied by the cost of human resources required to complete the project.

The organizational activities working toward the adoption,management,and routinization of a new information system are called

One example of an implementation problem is

In one strategic approach to determining information requirements,managers select a small number of ________ that reflect firm success and profitability.

The most widely used project management software today is

Which of the following project management variables indicates how well the project satisfies management objectives?

All of the following are intangible benefits of information systems except

The relationship between users and information systems specialists has traditionally been a problem area for information systems implementation efforts.

Which of the following is a limitation of using a financial approach to evaluate information systems?

All of the following are indications of a failed information systems project except

Which type of tool helps project managers identify bottlenecks in project development?

Which of the following is not one of the activities of the systems analyst?

The ________ consists of systems analysts,specialists from the relevant end-user business areas,application programmers,and perhaps database specialists.

Differentiate between intangible and tangible benefits and list three examples of each.In what types of systems are intangible benefits more predominant?

________ methods rely on measures of cash flows into and out of the firm.

To review a project's tasks and their interrelationships,you would use a

One of the five major variables in project management,________ is an indicator of how well the project satisfies management objectives.

Which of the following statements best describes the effect that project structure has on overall project risk?

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Global Systems

Filters

Exam 14: Managing Projects

A(n)________ is a method for deciding among alternative systems based on a system of ratings for selected objectives.

Formal planning and control tools

The cost of a project is based on the time to complete a project multiplied by the cost of human resources required to complete the project.

The organizational activities working toward the adoption,management,and routinization of a new information system are called

One example of an implementation problem is

In one strategic approach to determining information requirements,managers select a small number of ________ that reflect firm success and profitability.

The most widely used project management software today is

Which of the following project management variables indicates how well the project satisfies management objectives?

All of the following are intangible benefits of information systems except

The relationship between users and information systems specialists has traditionally been a problem area for information systems implementation efforts.

Which of the following is a limitation of using a financial approach to evaluate information systems?

All of the following are indications of a failed information systems project except

Which type of tool helps project managers identify bottlenecks in project development?

Which of the following is not one of the activities of the systems analyst?

The ________ consists of systems analysts,specialists from the relevant end-user business areas,application programmers,and perhaps database specialists.

Differentiate between intangible and tangible benefits and list three examples of each.In what types of systems are intangible benefits more predominant?

________ methods rely on measures of cash flows into and out of the firm.

To review a project's tasks and their interrelationships,you would use a

One of the five major variables in project management,________ is an indicator of how well the project satisfies management objectives.

Which of the following statements best describes the effect that project structure has on overall project risk?

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Global Systems

Filters