Question 1

If you can follow a definite procedure to make a business decision,you are making a(n)________ decision.

Accepted Answer

A) ad-hoc 
B) procedural 
C) unstructured 
D) semistructured 
E) structured 
A) ad-hoc 
B) procedural 
C) unstructured 
D) semistructured 
E) structured E

Question 2

The ________ phase of decision making finds or recognizes a problem,need,or opportunity.

Accepted Answer

A) choice 
B) design 
C) implementation 
D) analysis 
E) intelligence 
A) choice 
B) design 
C) implementation 
D) analysis 
E) intelligence E

Question 3

During a GDSS meeting,the attendees control the use of GDSS tools.

Accepted Answer

A) True 
 B)False  False

Question 4

A geographic information system is a decision support system designed specifically to work with spatial information.

Accepted Answer

A) True 
 B)False

Question 5

A structured decision can be made by following a well-defined set of procedures.No "feel" or intuition is necessary.

Accepted Answer

A) True 
 B)False

Question 6

In your position of office manager at a legal firm,you are in charge of hiring temporary legal assistants and clerical workers.Describe how Simon's decision-making process applies to this decision.Could that decision be aided by an information system in any way,and if so,how?

Accepted Answer

The decision-making process is:
1.Intell

Question 7

Which of the following is not an example of a BI predefined production report?

Accepted Answer

A) workforce demographics 
B) order cycle time 
C) revenue forecasts 
D) supplier performance 
E) direct and indirect spending 
A) workforce demographics 
B) order cycle time 
C) revenue forecasts 
D) supplier performance 
E) direct and indirect spending

Question 8

GDSS facilitate the solution of unstructured problems by a set of decision makers working together as a group in either the same location or different locations.

Accepted Answer

A) True 
 B)False

Question 9

What is a GIS? Describe at least three ways in which a GIS could be used by modern business.

Accepted Answer

Geographic information systems are a spe

Question 10

GDSS

Accepted Answer

A) require a small number of attendees in order to maintain high levels of productivity. 
B) enable increasing a meeting size without reducing productivity. 
C) include specific procedures for priority ranking the order in which participants can respond. 
D) utilize shared desktop computers to foster collaboration. 
E) are designed specifically for decision making by people working as a group in the same location. 
A) require a small number of attendees in order to maintain high levels of productivity. 
B) enable increasing a meeting size without reducing productivity. 
C) include specific procedures for priority ranking the order in which participants can respond. 
D) utilize shared desktop computers to foster collaboration. 
E) are designed specifically for decision making by people working as a group in the same location.

Question 11

As discussed in the Chapter text,the three main reasons that investments in information technology do not always produce positive results are

Accepted Answer

A) management support,technical logistics,and user compliance. 
B) organization,environment,culture. 
C) information quality,information integrity,and information accuracy. 
D) information quality,organizational culture,and management filters. 
E) organization,culture,and technology. 
A) management support,technical logistics,and user compliance. 
B) organization,environment,culture. 
C) information quality,information integrity,and information accuracy. 
D) information quality,organizational culture,and management filters. 
E) organization,culture,and technology.

Question 12

You are an analyst for a firm that imports and distributes specialty oils and vinegars and your company wants you to evaluate their options for taking advantage of cutting edge business analytics.What are their choices? What will you recommend?

Accepted Answer

There are two strategies for adopting BI

Question 13

Decisions regarding managing and monitoring day-to-day business activities are referred to as ________ intelligence.

Accepted Answer

A) business 
B) analytical 
C) operational 
D) transactional 
E) production 
A) business 
B) analytical 
C) operational 
D) transactional 
E) production

Question 14

Which of the following describes how the Simon framework of decision-making works in high-velocity decision environments?

Accepted Answer

A) Only the initial step is performed by the software; the final three steps are handled by humans. 
B) The first two steps of Simon's framework are eliminated and the final two steps are handled by software algorithms. 
C) The first three steps of the process are handled by software algorithms and the final step is handled by experienced managers. 
D) All four steps are performed by humans with the support of high-speed,high-volume DSS and ESS. 
E) All four steps of the process are handled by software algorithms; humans are eliminated from the decisions because they are too slow. 
A) Only the initial step is performed by the software; the final three steps are handled by humans. 
B) The first two steps of Simon's framework are eliminated and the final two steps are handled by software algorithms. 
C) The first three steps of the process are handled by software algorithms and the final step is handled by experienced managers. 
D) All four steps are performed by humans with the support of high-speed,high-volume DSS and ESS. 
E) All four steps of the process are handled by software algorithms; humans are eliminated from the decisions because they are too slow.

Question 15

A drawback to high-velocity,automated decision-making systems is that they are unable to

Accepted Answer

A) handle high volumes of decisions. 
B) handle structured decisions. 
C) handle semi-structured decisions. 
D) control themselves and respond to new environments. 
E) be applied to situations outside of the financial world. 
A) handle high volumes of decisions. 
B) handle structured decisions. 
C) handle semi-structured decisions. 
D) control themselves and respond to new environments. 
E) be applied to situations outside of the financial world.

Question 16

Which of the following companies is not one of the top five producers of business intelligence and analytics products?

Accepted Answer

A) Sun 
B) Microsoft 
C) SAP 
D) IBM 
E) SAS 
A) Sun 
B) Microsoft 
C) SAP 
D) IBM 
E) SAS

Question 17

The first stage in Simon's decision-making process model is the design stage.

Accepted Answer

A) True 
 B)False

Question 18

A pivot table is a(n)

Accepted Answer

A) spreadsheet tool that displays two or more dimensions of data in a convenient format. 
B) type of relational database. 
C) chart tool that can rotate columnar data quickly and visually. 
D) tool for performing sensitivity analysis. 
E) integral data visualization tool used in digital dashboards and scorecards. 
A) spreadsheet tool that displays two or more dimensions of data in a convenient format. 
B) type of relational database. 
C) chart tool that can rotate columnar data quickly and visually. 
D) tool for performing sensitivity analysis. 
E) integral data visualization tool used in digital dashboards and scorecards.

Question 19

Measures defined by management and used to internally evaluate the success of a firm's financial,business process,customer,and learning and growth are called

Accepted Answer

A) benchmarks. 
B) KPIs. 
C) the balanced scorecard method. 
D) BPM. 
E) parameters. 
A) benchmarks. 
B) KPIs. 
C) the balanced scorecard method. 
D) BPM. 
E) parameters.

Question 20

A(n)________ is a BI feature that presents users with an easy-to-understand visual display of performance information.

Accepted Answer

A) ad hoc query 
B) parameterized report 
C) interface 
D) portal 
E) dashboard 
A) ad hoc query 
B) parameterized report 
C) interface 
D) portal 
E) dashboard

If you can follow a definite procedure to make a business decision,you are making a(n)________ decision.

The ________ phase of decision making finds or recognizes a problem,need,or opportunity.

During a GDSS meeting,the attendees control the use of GDSS tools.

A geographic information system is a decision support system designed specifically to work with spatial information.

A structured decision can be made by following a well-defined set of procedures.No "feel" or intuition is necessary.

In your position of office manager at a legal firm,you are in charge of hiring temporary legal assistants and clerical workers.Describe how Simon's decision-making process applies to this decision.Could that decision be aided by an information system in any way,and if so,how?

Which of the following is not an example of a BI predefined production report?

GDSS facilitate the solution of unstructured problems by a set of decision makers working together as a group in either the same location or different locations.

What is a GIS? Describe at least three ways in which a GIS could be used by modern business.

GDSS

As discussed in the Chapter text,the three main reasons that investments in information technology do not always produce positive results are

You are an analyst for a firm that imports and distributes specialty oils and vinegars and your company wants you to evaluate their options for taking advantage of cutting edge business analytics.What are their choices? What will you recommend?

Decisions regarding managing and monitoring day-to-day business activities are referred to as ________ intelligence.

Which of the following describes how the Simon framework of decision-making works in high-velocity decision environments?

A drawback to high-velocity,automated decision-making systems is that they are unable to

Which of the following companies is not one of the top five producers of business intelligence and analytics products?

The first stage in Simon's decision-making process model is the design stage.

A pivot table is a(n)

Measures defined by management and used to internally evaluate the success of a firm's financial,business process,customer,and learning and growth are called

A(n)________ is a BI feature that presents users with an easy-to-understand visual display of performance information.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 12: Enhancing Decision Making

If you can follow a definite procedure to make a business decision,you are making a(n)________ decision.

The ________ phase of decision making finds or recognizes a problem,need,or opportunity.

During a GDSS meeting,the attendees control the use of GDSS tools.

A geographic information system is a decision support system designed specifically to work with spatial information.

A structured decision can be made by following a well-defined set of procedures.No "feel" or intuition is necessary.

In your position of office manager at a legal firm,you are in charge of hiring temporary legal assistants and clerical workers.Describe how Simon's decision-making process applies to this decision.Could that decision be aided by an information system in any way,and if so,how?

Which of the following is not an example of a BI predefined production report?

GDSS facilitate the solution of unstructured problems by a set of decision makers working together as a group in either the same location or different locations.

What is a GIS? Describe at least three ways in which a GIS could be used by modern business.

GDSS

As discussed in the Chapter text,the three main reasons that investments in information technology do not always produce positive results are

You are an analyst for a firm that imports and distributes specialty oils and vinegars and your company wants you to evaluate their options for taking advantage of cutting edge business analytics.What are their choices? What will you recommend?

Decisions regarding managing and monitoring day-to-day business activities are referred to as ________ intelligence.

Which of the following describes how the Simon framework of decision-making works in high-velocity decision environments?

A drawback to high-velocity,automated decision-making systems is that they are unable to

Which of the following companies is not one of the top five producers of business intelligence and analytics products?

The first stage in Simon's decision-making process model is the design stage.

A pivot table is a(n)

Measures defined by management and used to internally evaluate the success of a firm's financial,business process,customer,and learning and growth are called

A(n)________ is a BI feature that presents users with an easy-to-understand visual display of performance information.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Building Information Systems

Managing Projects

Managing Global Systems

Filters