Exam 4: Writing Business Messages
Exam 1: Understanding Business Communication in Today's Workplace125 Questions
Exam 2: Mastering Team Skills and Interpersonal Communication147 Questions
Exam 3: Planning Business Messages142 Questions
Exam 4: Writing Business Messages127 Questions
Exam 5: Completing Business Messages129 Questions
Exam 6: Crafting Messages for Electronic Media134 Questions
Exam 7: Writing Routine and Positive Messages134 Questions
Exam 8: Writing Negative Messages147 Questions
Exam 9: Writing Persuasive Messages146 Questions
Exam 10: Understanding and Planning Reports and Proposals151 Questions
Exam 11: Writing and Completing Reports and Proposals156 Questions
Exam 12: Developing Oral and Online Presentations149 Questions
Exam 13: Building Careers and Writing Resumés134 Questions
Exam 14: Applying and Interviewing for Employment136 Questions
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Transition words are sufficient in themselves to overcome poor organization.
(True/False)
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A sentence that expresses two or more independent but related thoughts of equal importance,usually joined by and,but,or or,is called a ________.
(Multiple Choice)
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Which of the following negative effects can result from the use of euphemisms?
(Multiple Choice)
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Most business messages aim for a conversational tone,using plain language that sounds businesslike without being stuffy,stiff,wordy,or full of jargon.
(True/False)
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List four methods of establishing transitions to make paragraphs coherent.
(Essay)
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You're using ________ voice when the subject is being acted upon and when the object comes before the verb.
(Short Answer)
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List four methods of using transitions to help make paragraphs coherent.
(Essay)
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A/an ________ sentence has two main clauses,at least one of which contains a subordinate clause.
(Short Answer)
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Identify the type of bias in the sentence "It requires great dedication to be a doctor because a doctor must always put his patient's interests before his own."
(Multiple Choice)
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To write clear and direct business messages,it's important to avoid clichés.
(True/False)
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Which of the following transitions are examples of a summary?
(Multiple Choice)
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The five members of Elena's team are working on five different parts of a report.Elena needs to make sure that the formatting for paragraphs and certain words remain consistent throughout,so that when it's ready,all five parts of the report can be integrated seamlessly.Which of the following tools can Elena's team use to achieve this consistency?
(Multiple Choice)
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List three things you should avoid to achieve a conversational tone in business messages.
(Essay)
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Sarah needs to send out an email to all the clients of her firm.The content of the mail will remain the same; all that needs to be changed is the names and addresses of the recipients.Which of the following should Sarah use?
(Multiple Choice)
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Using the term chairperson for women and chairman for men is an example of ________.
(Multiple Choice)
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Using passive voice makes sense in some situations when it allows you to focus on your audience and demonstrate the "you" attitude.
(True/False)
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________ is the way you use words to achieve a certain tone or overall impression.
(Short Answer)
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Identify the voice in the following sentence: The bridge was faultily designed.
(Multiple Choice)
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It's important to use technical jargon in business messages to build your credibility with the reader.
(True/False)
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An abstract word stands for something you can touch,see,taste,hear,or feel.
(True/False)
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