Exam 4: Writing Business Messages

To create an effective business writing style,it is a good idea to ________.

Even professional editors and grammarians sometimes disagree about correct usage.

Grammatical or usage errors detract from your credibility with your audience.

"For an older person,he knows a lot about computers." This statement is an example of ________ bias.

James Sharp has to write a formal email to Mark Simpson,his manager,explaining that he has to take a few days' leave.He must also send an email to Joan Sanders,his colleague,discussing what has to be done and the tasks that need to be completed during his absence.In what way will the two emails be different? Discuss the differences in tone between the two and how James can achieve this.

________ sentences generally sound less formal and usually make it easier for the reader to figure out who performed the action.

Elena is the director for a retirement home.She is writing material that will be included in the brochure promoting the home.When referring to the residents of the home,she is careful to use "senior citizens" instead of "old people," to avoid the unpleasant connotations of the words.This is an example of the use of ________.

Abstract words should be avoided in all business writing; they are too unclear.

________ tend to address the overall look and feel of the page or screen,including colour palettes and background images.

Brad wants to set up a catering business from his home.He needs to publicize his business and build his credibility with potential customers.Explain how Brad can build his credibility with the help of concrete examples.

A sentence that has two main clauses,at least one of which contains a subordinate clause,is called a ________.

Nouns and verbs are the most concrete kinds of words.

Briefly describe at least four word processing capabilities that can help business writers shape their writing.

A/an ________ sentence has one main clause.

It's always appropriate to use humour in business prose.

List the five methods of paragraph development and when you would use them.

The transition "moreover" is used to ________.

Biased language ________.

You can establish transitions in various ways.Provide four examples.

A/an ________ sentence expresses one main thought and one or more subordinate thoughts related to it.