Exam 4: Writing Business Messages

What kind of sentence is this? "While you may disagree with Joan's recommendations,you must admit that her suggestions would save the company money."

________ is a way of writing and arranging technical materials so that your audience can understand your meaning.

Reading a newspaper or magazine article can help a writer overcome writer's block.

Janie is new to a job in a large company in which most work interactions take place via email.She needs to know how to decide the tone and structure for her emails.What advice would you give Janie about business emails? Explain what she can do to improve her emails,and what she should avoid.

List three measures you can take to help you create more effective sentences.

Plain English can help you simplify the messages you prepare for audiences who speak English as a second or even third language.

Good business writing is very formal in tone.

Using "senior citizens," rather than "old people," when referring to people beyond a certain age is an example of euphemism.

Which of the following describes a topic sentence?

All the employees of Magus Enterprises are required to have a block of text containing a few standard lines about the company at the bottom of all work emails.This is known as ________ text.

Select the sentence with the best "you" attitude.

Which of the following statements about writing technology and tools is true?

________ sentences de-emphasize the subject and imply action done by something or someone.

Identify the voice in the following sentence: When the committee hired Jane,they followed correct procedures.

When communicating across cultures,it is important to include humour in order to put your audience at ease.

Transitions move readers smoothly between sentences and paragraphs.For example,transitions are used when you want to provide additional detail.What are some other uses of transitions?

Rewrite the following paragraph using the "you" attitude: Highstreet Shoes has the best products for the best prices in town.We offer shoes for every possible activity,from casuals to formals,for work or play.Our customers consistently report the highest satisfaction levels.The salespeople at our stores are familiar with the entire range of shoes and can help our customers choose the best option for them.We are located at most major malls and shopping centres and even have an online store,for customer convenience.Our returns policy allows product returns within 90 days of purchase,in their original packaging.Kindly note that no returns will be accepted after 90 days.

When you want to develop a paragraph by showing how a general idea is broken into specific categories,which of these methods would you use?

Bias-free language ________.

Terms and phrases so common that they have become virtually meaningless and cloud clear meaning are called ________.