Question 1

When a company delivers an excellent product with excellent service,______________ are likely to follow.

Accepted Answer

A) profits and a good reputation 
B) customer satisfaction and profits 
C) healthy sales and profits 
D) customer satisfaction and healthy sales 
A) profits and a good reputation 
B) customer satisfaction and profits 
C) healthy sales and profits 
D) customer satisfaction and healthy sales

Question 2

​Refusing to pay a bribe even though it is a common practice in the country one is doing business in is an example of:

Accepted Answer

A) ​cultural relativism 
B) ​social entrepreneurship 
C) ​integrity 
D) sustainability 
A) ​cultural relativism 
B) ​social entrepreneurship 
C) ​integrity 
D) sustainability

Question 3

Tyrone gives 1% of the profits of his company to local organizations like the Little League and the Boys and Girls Club.In this way,Tyrone is fulfilling his _________ ______________.

Accepted Answer

social res

Question 4

Perhaps the greatest benefit of integrity in business is the _____ it generates.

Accepted Answer

A) trust 
B) profit 
C) reputation 
D) sales 
A) trust 
B) profit 
C) reputation 
D) sales

Question 5

Entrepreneurs often come up short on their tax commitments because of a single-minded focus on their product or service and/or _____.

Accepted Answer

A) casual accounting systems 
B) low-cost accounting software 
C) incompetent in-house accountant 
D) cash-basis accounting systems 
A) casual accounting systems 
B) low-cost accounting software 
C) incompetent in-house accountant 
D) cash-basis accounting systems

Question 6

An ethical business not only treats customers and employees honestly,but also acts as a good citizen in the community.These broader obligations of citizenship are called

Accepted Answer

A) community commitment. 
B) philanthropy. 
C) environmentalism. 
D) social responsibilities. 
A) community commitment. 
B) philanthropy. 
C) environmentalism. 
D) social responsibilities.

Question 7

Franco treats his customers with respect.He is always truthful,even if it means losing a sale.He uses high quality materials and careful craftsmanship.If he can't meet a customer's deadline,he says so.His customers appreciate his integrity,which has helped to build ________ between them and Franco.

Accepted Answer

The answer of Franco treats his customers with respect.He is...

Question 8

Sales people are often asked to walk a fine line between _________ and ____________.

Accepted Answer

persuasion

Question 9

The purpose of the ___________ _________ _________ is to promote ethical conduct on the part of all businesses in a region.

Accepted Answer

Better Bus

Question 10

After issues related to customers and competitors,the second most common category of ethical issues that challenge small businesses is concerned with

Accepted Answer

A) the treatment of employees. 
B) international relations. 
C) public relations. 
D) harmful production processes. 
A) the treatment of employees. 
B) international relations. 
C) public relations. 
D) harmful production processes.

Question 11

List the six-step decision making process in order and comment on each of the steps in resolving ethical issues.

Accepted Answer

Step 1: Define the problem.How one defin

Question 12

An example of a small business that actually benefits from the growing interest in environmentalism would be

Accepted Answer

A) a fast-lube and oil change center. 
B) a producer of ethanol from farm waste. 
C) a self-service car wash. 
D) an asbestos removal service. 
A) a fast-lube and oil change center. 
B) a producer of ethanol from farm waste. 
C) a self-service car wash. 
D) an asbestos removal service.

Question 13

In drawing up a code of ethics,a small business owner should adopt a code

Accepted Answer

A) provided by the Ethics Resource Center of Washington,D.C. 
B) that outlines ethical principles and gives examples. 
C) that outlines ethical principles but avoids examples. 
D) suggested by the Better Business Bureau. 
A) provided by the Ethics Resource Center of Washington,D.C. 
B) that outlines ethical principles and gives examples. 
C) that outlines ethical principles but avoids examples. 
D) suggested by the Better Business Bureau.

Question 14

Entrepreneurs should think carefully about their community commitments because "doing good" may add to a small company's

Accepted Answer

A) bottom line. 
B) financial burden. 
C) payroll. 
D) local profile. 
A) bottom line. 
B) financial burden. 
C) payroll. 
D) local profile.

Question 15

Garner developed a code of ethics for his growing business because:

Accepted Answer

A) he wanted to define the ethical expectations for all his employees. 
B) he wanted to have a legal defense should any of his people violate the law. 
C) he wanted to create an informal channel of communication for discussions about ethical issues. 
D) he wanted to give his suppliers a formal document dictating how they should behave. 
A) he wanted to define the ethical expectations for all his employees. 
B) he wanted to have a legal defense should any of his people violate the law. 
C) he wanted to create an informal channel of communication for discussions about ethical issues. 
D) he wanted to give his suppliers a formal document dictating how they should behave.

Question 16

Small businesses are learning that sustainable business practices can hold down _________,attract _________,and generate value for ___________.

Accepted Answer

costs;customers;shar

Question 17

Milton Friedman argues that businesses

Accepted Answer

A) should avoid social responsibility whenever it is possible to do so. 
B) should be required to use their resources meet their social responsibilities. 
C) can only earn profits if they do so in a socially responsible manner. 
D) are justified in being socially responsible only if doing so increases the firm's value. 
A) should avoid social responsibility whenever it is possible to do so. 
B) should be required to use their resources meet their social responsibilities. 
C) can only earn profits if they do so in a socially responsible manner. 
D) are justified in being socially responsible only if doing so increases the firm's value.

Question 18

The application of U.S.standards to ethical issues that are clouded by cultural differences abroad is sometimes categorized as _____.

Accepted Answer

A) overly idealistic. 
B) ethical imperialism. 
C) USA arrogance. 
D) situation ethics. 
A) overly idealistic. 
B) ethical imperialism. 
C) USA arrogance. 
D) situation ethics.

Question 19

How can integrity and financial success be related? Use the Home Grown Farm as an example to strengthen the argument.

Accepted Answer

Success in an entrepreneurial endeavor i

Question 20

As her business grew,Gretchen could not spend as much time individually with her employees.She wanted to make sure her values and beliefs permeated the entire organization so she prepared a ____ __ ______ for distribution to all her employees so everyone could follow the same guiding principles.

Accepted Answer

The answer of As her business grew,Gretchen could not spend...

Exam 2: Integrity, ethics, and Social Entrepreneurship

When a company delivers an excellent product with excellent service,______________ are likely to follow.

​Refusing to pay a bribe even though it is a common practice in the country one is doing business in is an example of:

Tyrone gives 1% of the profits of his company to local organizations like the Little League and the Boys and Girls Club.In this way,Tyrone is fulfilling his _________ ______________.

Perhaps the greatest benefit of integrity in business is the _____ it generates.

Entrepreneurs often come up short on their tax commitments because of a single-minded focus on their product or service and/or _____.

An ethical business not only treats customers and employees honestly,but also acts as a good citizen in the community.These broader obligations of citizenship are called

Franco treats his customers with respect.He is always truthful,even if it means losing a sale.He uses high quality materials and careful craftsmanship.If he can't meet a customer's deadline,he says so.His customers appreciate his integrity,which has helped to build ________ between them and Franco.

Sales people are often asked to walk a fine line between _________ and ____________.

The purpose of the ___________ _________ _________ is to promote ethical conduct on the part of all businesses in a region.

After issues related to customers and competitors,the second most common category of ethical issues that challenge small businesses is concerned with

List the six-step decision making process in order and comment on each of the steps in resolving ethical issues.

An example of a small business that actually benefits from the growing interest in environmentalism would be

In drawing up a code of ethics,a small business owner should adopt a code

Entrepreneurs should think carefully about their community commitments because "doing good" may add to a small company's

Garner developed a code of ethics for his growing business because:

Small businesses are learning that sustainable business practices can hold down _________,attract _________,and generate value for ___________.

Milton Friedman argues that businesses

The application of U.S.standards to ethical issues that are clouded by cultural differences abroad is sometimes categorized as _____.

How can integrity and financial success be related? Use the Home Grown Farm as an example to strengthen the argument.

As her business grew,Gretchen could not spend as much time individually with her employees.She wanted to make sure her values and beliefs permeated the entire organization so she prepared a ____ __ ______ for distribution to all her employees so everyone could follow the same guiding principles.

The Entrepreneurial Lifethe Entrepreneurial Life

Starting a Small Business

Franchises and Buyouts

The Family Business

The Business Plan: Visualizing the Dream

The Marketing Plan

The Organizational Plan: Teams, legal Structures, alliances, and Directors

The Location Plan

Understanding a Firms Financial Statements

Forecasting Financial Requirements

A Firms Sources of Financing

Planning for the Harvest

Building Customer Relationships

Product Development and Supply Chain Management

Pricing and Credit Decisions

Promotional Planning

Global Opportunities for Small Business

Professional Management and the Small Business

Managing Human Resources

Managing Small Business Operations

Managing the Firms Assets

Managing Risk

Filters

Refusing to pay a bribe even though it is a common practice in the country one is doing business in is an example of:

Tyrone gives 1% of the profits of his company to local organizations like the Little League and the Boys and Girls Club.In this way,Tyrone is fulfilling his _ ______.

Sales people are often asked to walk a fine line between _ and ____.

The purpose of the _______ _ _____ is to promote ethical conduct on the part of all businesses in a region.

Small businesses are learning that sustainable business practices can hold down _____,attract _,and generate value for _______.

As her business grew,Gretchen could not spend as much time individually with her employees.She wanted to make sure her values and beliefs permeated the entire organization so she prepared a ____ for distribution to all her employees so everyone could follow the same guiding principles.