Question 1

For most printed business messages,use a type size of ________ for regular text and ________ for headings and subheadings.

Accepted Answer

A) 8 to 10 points; 12 to 14 points 
B) 10 to 12 points; 12 to 18 points 
C) 12 to 14 points; 14 to 20 points 
D) 16 to 20 points; 20 to 28 points 
A) 8 to 10 points; 12 to 14 points 
B) 10 to 12 points; 12 to 18 points 
C) 12 to 14 points; 14 to 20 points 
D) 16 to 20 points; 20 to 28 points

Question 2

What types of problems should be looked for during the proofreading process?

Accepted Answer

Proofreading is the quality inspection s

Question 3

The amount of time needed for proofreading depends on the complexity of the writing.

Accepted Answer

A) True 
 B)False

Question 4

Centered type is commonly used for

Accepted Answer

A) making the document easier to read. 
B) text paragraphs. 
C) headings and subheadings. 
D) all of the above. 
A) making the document easier to read. 
B) text paragraphs. 
C) headings and subheadings. 
D) all of the above.

Question 5

Which of the following should you look for when proofreading for missing elements?

Accepted Answer

A) Punctuation 
B) Missing exhibits such as tables and graphs 
C) Inconsistent fonts 
D) Misspelled words 
E) Incorrect margins 
A) Punctuation 
B) Missing exhibits such as tables and graphs 
C) Inconsistent fonts 
D) Misspelled words 
E) Incorrect margins

Question 6

Think in "small chunks" of information when writing for someone who'll read your message on a smartphone.

Accepted Answer

A) True 
 B)False

Question 7

All of the following EXCEPT ________ will make your messages mobile friendly.

Accepted Answer

A) thinking in small chunks 
B) avoiding the use of white space 
C) using simple formats 
D) considering horizontal and vertical layouts 
A) thinking in small chunks 
B) avoiding the use of white space 
C) using simple formats 
D) considering horizontal and vertical layouts

Question 8

During the revision process,when does it make the most sense to review the organization of a message?

Accepted Answer

A) After you have verified that you have the right content 
B) Right before printing or sending,as a final quality check 
C) While you are reviewing technical issues such as typeface selection 
D) After you replace all the headings 
E) During proofreading 
A) After you have verified that you have the right content 
B) Right before printing or sending,as a final quality check 
C) While you are reviewing technical issues such as typeface selection 
D) After you replace all the headings 
E) During proofreading

Question 9

Which of the following is a disadvantage of using too many short sentences in a document?

Accepted Answer

A) The writing becomes choppy 
B) Short sentences will lack the punch and impact of longer sentences 
C) Short sentences usually have complicated structures 
D) Short sentences are more difficult to skim 
E) Short sentences don't contain enough information to be usable 
A) The writing becomes choppy 
B) Short sentences will lack the punch and impact of longer sentences 
C) Short sentences usually have complicated structures 
D) Short sentences are more difficult to skim 
E) Short sentences don't contain enough information to be usable

Question 10

Identify eight techniques for effective proofreading.

Accepted Answer

First,make multiple passes.Go through th

Question 11

Which of the following design elements creates visual contrast and resting points for the reader?

Accepted Answer

A) Restraint 
B) Justified margins 
C) White space 
D) Varying type styles 
E) Boldface 
A) Restraint 
B) Justified margins 
C) White space 
D) Varying type styles 
E) Boldface

Question 12

________ such as Times New Roman and Garamond have small crosslines at the ends of each letter stroke.

Accepted Answer

A) Specialty typefaces 
B) Serif typefaces 
C) Rococo typefaces 
D) Sans serif typefaces 
A) Specialty typefaces 
B) Serif typefaces 
C) Rococo typefaces 
D) Sans serif typefaces

Question 13

Which of the following describes the total effect of the page or screen design,graphics,typography,and other aspects that help to display professionalism in a message?

Accepted Answer

A) Mechanically sound 
B) Document starters 
C) Incorporating clarifiers 
D) Information appeal 
E) Production quality 
A) Mechanically sound 
B) Document starters 
C) Incorporating clarifiers 
D) Information appeal 
E) Production quality

Question 14

The ________ of a message involves the total effect of elements such as page or screen design,typography,and graphics.

Accepted Answer

A) resonance 
B) semantic structure 
C) production quality 
D) information value 
A) resonance 
B) semantic structure 
C) production quality 
D) information value

Question 15

Skillful writers use informative headings and subheadings to

Accepted Answer

A) conceal the basic structure of the document. 
B) guide readers to think a certain way about the topics covered. 
C) add a decorative flair to mundane documents. 
D) take up space so the document doesn't look too short. 
A) conceal the basic structure of the document. 
B) guide readers to think a certain way about the topics covered. 
C) add a decorative flair to mundane documents. 
D) take up space so the document doesn't look too short.

Question 16

What can be done to make a message more concise?

Accepted Answer

Many of the changes you make to improve

Question 17

Using short paragraphs will help you improve the readability of your business messages because

Accepted Answer

A) they will make your writing look inviting. 
B) they can help you emphasize your ideas. 
C) they are easier to read than long paragraphs. 
D) all of the above. 
A) they will make your writing look inviting. 
B) they can help you emphasize your ideas. 
C) they are easier to read than long paragraphs. 
D) all of the above.

Question 18

How is the visual balance of a message's design similar to the tone of its writing?

Accepted Answer

A) Visual balance,like tone,can be too formal,just right,or too informal 
B) Visual balance should always contrast the formality of the tone 
C) Visual balance is subjective,whereas tone is always objective 
D) Visual balance and tone are both objective,measurable qualities 
E) Writers and readers rarely agree on formality,in either design or writing 
A) Visual balance,like tone,can be too formal,just right,or too informal 
B) Visual balance should always contrast the formality of the tone 
C) Visual balance is subjective,whereas tone is always objective 
D) Visual balance and tone are both objective,measurable qualities 
E) Writers and readers rarely agree on formality,in either design or writing

Question 19

Identify and discuss four techniques you can to make the content of a message "mobile friendly."

Accepted Answer

The following techniques will help you f

Question 20

The ________ assesses the readability of a document by ranking it on a 100-point scale.

Accepted Answer

A) Plain Language manifesto 
B) Carnegie Readability ratio 
C) Flesch Reading Ease formula 
D) Simplified Technical English equation 
A) Plain Language manifesto 
B) Carnegie Readability ratio 
C) Flesch Reading Ease formula 
D) Simplified Technical English equation

For most printed business messages,use a type size of for regular text and for headings and subheadings.

What types of problems should be looked for during the proofreading process?

The amount of time needed for proofreading depends on the complexity of the writing.

Centered type is commonly used for

Which of the following should you look for when proofreading for missing elements?

Think in "small chunks" of information when writing for someone who'll read your message on a smartphone.

All of the following EXCEPT ________ will make your messages mobile friendly.

During the revision process,when does it make the most sense to review the organization of a message?

Which of the following is a disadvantage of using too many short sentences in a document?

Identify eight techniques for effective proofreading.

Which of the following design elements creates visual contrast and resting points for the reader?

________ such as Times New Roman and Garamond have small crosslines at the ends of each letter stroke.

Which of the following describes the total effect of the page or screen design,graphics,typography,and other aspects that help to display professionalism in a message?

The ________ of a message involves the total effect of elements such as page or screen design,typography,and graphics.

Skillful writers use informative headings and subheadings to

What can be done to make a message more concise?

Using short paragraphs will help you improve the readability of your business messages because

How is the visual balance of a message's design similar to the tone of its writing?

Identify and discuss four techniques you can to make the content of a message "mobile friendly."

The ________ assesses the readability of a document by ranking it on a 100-point scale.

Understanding the Foundations of Business Communications

Collaboration,Interpersonal Communication,and Business Etiquette

Communication Challenges in a Diverse,Global Marketplace

Planning Business Messages

Writing Business Messages

Digital Media

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding,Evaluating,and Processing Information

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Presentations in a Social Media Environment

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters

Exam 6: Completing Business Messages

For most printed business messages,use a type size of ________ for regular text and ________ for headings and subheadings.

What types of problems should be looked for during the proofreading process?

The amount of time needed for proofreading depends on the complexity of the writing.

Centered type is commonly used for

Which of the following should you look for when proofreading for missing elements?

Think in "small chunks" of information when writing for someone who'll read your message on a smartphone.

All of the following EXCEPT ________ will make your messages mobile friendly.

During the revision process,when does it make the most sense to review the organization of a message?

Which of the following is a disadvantage of using too many short sentences in a document?

Identify eight techniques for effective proofreading.

Which of the following design elements creates visual contrast and resting points for the reader?

________ such as Times New Roman and Garamond have small crosslines at the ends of each letter stroke.

Which of the following describes the total effect of the page or screen design,graphics,typography,and other aspects that help to display professionalism in a message?

The ________ of a message involves the total effect of elements such as page or screen design,typography,and graphics.

Skillful writers use informative headings and subheadings to

What can be done to make a message more concise?

Using short paragraphs will help you improve the readability of your business messages because

How is the visual balance of a message's design similar to the tone of its writing?

Identify and discuss four techniques you can to make the content of a message "mobile friendly."

The ________ assesses the readability of a document by ranking it on a 100-point scale.

Understanding the Foundations of Business Communications

Collaboration,Interpersonal Communication,and Business Etiquette

Communication Challenges in a Diverse,Global Marketplace

Planning Business Messages

Writing Business Messages

Digital Media

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding,Evaluating,and Processing Information

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Presentations in a Social Media Environment

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters

For most printed business messages,use a type size of for regular text and for headings and subheadings.