Question 1

When does it make the most sense to review the readability of a document?

Accepted Answer

A) During the research phase 
B) Right after you assess the audience's reading level 
C) After the target audience has received and read it 
D) After you have confirmed its content,organization,style,and tone 
E) While you are writing it 
A) During the research phase 
B) Right after you assess the audience's reading level 
C) After the target audience has received and read it 
D) After you have confirmed its content,organization,style,and tone 
E) While you are writing it

Question 2

When you have two or more similar ideas to express in writing,use parallelism to show that the ideas

Accepted Answer

A) are related. 
B) of similar importance. 
C) are on the same level of generality. 
D) all of the above. 
A) are related. 
B) of similar importance. 
C) are on the same level of generality. 
D) all of the above.

Question 3

To improve the design of a document,which of the following should be emphasized?

Accepted Answer

A) Detail 
B) Restraint 
C) Bolded and underlined sections 
D) Redundancies 
E) Haptics 
A) Detail 
B) Restraint 
C) Bolded and underlined sections 
D) Redundancies 
E) Haptics

Question 4

Revising your message is important because readers are likely to equate the quality of your writing with the quality of your thinking.

Accepted Answer

A) True 
 B)False

Question 5

When you begin the ________,focus your attention on content,organization,style,and tone.

Accepted Answer

A) production process 
B) editing process 
C) revision process 
D) research process 
A) production process 
B) editing process 
C) revision process 
D) research process

Question 6

Discuss the importance of privacy and security when considering electronic distribution methods.

Accepted Answer

The convenience offered by digital commu

Question 7

Which of the following is an advantage of using short sentences?

Accepted Answer

A) They are useful for showing relationships 
B) They quickly convey complex ideas 
C) They effectively summarize previous information 
D) They can be processed quickly 
E) They can quickly alert the reader as to what will follow 
A) They are useful for showing relationships 
B) They quickly convey complex ideas 
C) They effectively summarize previous information 
D) They can be processed quickly 
E) They can quickly alert the reader as to what will follow

Question 8

Which of the following should you look for when proofreading for missing elements?

Accepted Answer

A) Missing source notes 
B) Incorrect margins 
C) Problems with column sizing and spacing 
D) Font selection 
E) Inactive links 
A) Missing source notes 
B) Incorrect margins 
C) Problems with column sizing and spacing 
D) Font selection 
E) Inactive links

Question 9

Although you should vary the length of paragraphs in your business messages,in general you should strive for short paragraphs.

Accepted Answer

A) True 
 B)False

Question 10

For effective document design in business communication,you should

Accepted Answer

A) fit as much material as possible on each page. 
B) mix different typefaces and decorative touches throughout the document. 
C) let "simpler" and "fewer" be your guiding concepts. 
D) use a one-size-fits-all approach to balance design elements. 
A) fit as much material as possible on each page. 
B) mix different typefaces and decorative touches throughout the document. 
C) let "simpler" and "fewer" be your guiding concepts. 
D) use a one-size-fits-all approach to balance design elements.

Question 11

Which of the following is a good way to improve the readability of a message?

Accepted Answer

A) Make it easy to skim 
B) Avoid lists and bullets 
C) Highlight every key detail 
D) Use long paragraphs 
E) Avoid all use of jargon 
A) Make it easy to skim 
B) Avoid lists and bullets 
C) Highlight every key detail 
D) Use long paragraphs 
E) Avoid all use of jargon

Question 12

The first design element to appear in a letter,after the letterhead,is the name of the person the message is being sent to.

Accepted Answer

A) True 
 B)False

Question 13

How descriptive headings differ from informative headings?

Accepted Answer

A) Descriptive headings require more creative skill to write 
B) Descriptive headings target the primary audience segment; informative headings target secondary readers 
C) Descriptive headings are always longer and more detailed 
D) They are essentially identical 
E) Descriptive headings simply identify section topics without giving away conclusions or recommendations 
A) Descriptive headings require more creative skill to write 
B) Descriptive headings target the primary audience segment; informative headings target secondary readers 
C) Descriptive headings are always longer and more detailed 
D) They are essentially identical 
E) Descriptive headings simply identify section topics without giving away conclusions or recommendations

Question 14

Which of the following should be the goal of a well-written document?

Accepted Answer

A) To verbally and nonverbally convey the intended message 
B) A mobile friendly typeface 
C) Visual appeal 
D) Understanding the readers intent 
E) A high score on a readability index 
A) To verbally and nonverbally convey the intended message 
B) A mobile friendly typeface 
C) Visual appeal 
D) Understanding the readers intent 
E) A high score on a readability index

Question 15

The term type style refers to

Accepted Answer

A) the space around text and between text columns. 
B) any modification that lends contrast or emphasis to type. 
C) a combination of text,graphics,photographs,audio,video,and interactivity. 
D) the letters,numbers,and other text characters in a message. 
A) the space around text and between text columns. 
B) any modification that lends contrast or emphasis to type. 
C) a combination of text,graphics,photographs,audio,video,and interactivity. 
D) the letters,numbers,and other text characters in a message.

Question 16

Briefly describe two strategies for clarifying sentence structure.

Accepted Answer

Keep the subject and predicate

Question 17

Clarity can be improved by looking closely at organization,structure,and word choices.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is an important point to verify when you are evaluating the content of a draft?

Accepted Answer

A) That the primary readers are clearly identified 
B) That all information is accurate,relevant,and complete 
C) That no points are repeated 
D) That headings and subheadings are incorporated 
E) That all information is given the same space and attention 
A) That the primary readers are clearly identified 
B) That all information is accurate,relevant,and complete 
C) That no points are repeated 
D) That headings and subheadings are incorporated 
E) That all information is given the same space and attention

Question 19

Which of the following will help improve the clarity of a document?

Accepted Answer

A) Incorporate hedging sentences 
B) Vary parallel construction 
C) Break up overly long sentences 
D) Add dangling modifiers 
E) Use noun sequences whenever possible 
A) Incorporate hedging sentences 
B) Vary parallel construction 
C) Break up overly long sentences 
D) Add dangling modifiers 
E) Use noun sequences whenever possible

Question 20

Which of the following is a good way to make a key point stand out when it is in a long paragraph?

Accepted Answer

A) Start the paragraph with the conclusion 
B) Add bullet points to the paragraph 
C) Highlight the conclusion with a short sentence 
D) Highlight or italicize the key evidence 
E) Break the paragraph into several smaller paragraphs 
A) Start the paragraph with the conclusion 
B) Add bullet points to the paragraph 
C) Highlight the conclusion with a short sentence 
D) Highlight or italicize the key evidence 
E) Break the paragraph into several smaller paragraphs

When does it make the most sense to review the readability of a document?

When you have two or more similar ideas to express in writing,use parallelism to show that the ideas

To improve the design of a document,which of the following should be emphasized?

Revising your message is important because readers are likely to equate the quality of your writing with the quality of your thinking.

When you begin the ________,focus your attention on content,organization,style,and tone.

Discuss the importance of privacy and security when considering electronic distribution methods.

Which of the following is an advantage of using short sentences?

Which of the following should you look for when proofreading for missing elements?

Although you should vary the length of paragraphs in your business messages,in general you should strive for short paragraphs.

For effective document design in business communication,you should

Which of the following is a good way to improve the readability of a message?

The first design element to appear in a letter,after the letterhead,is the name of the person the message is being sent to.

How descriptive headings differ from informative headings?

Which of the following should be the goal of a well-written document?

The term type style refers to

Briefly describe two strategies for clarifying sentence structure.

Clarity can be improved by looking closely at organization,structure,and word choices.

Which of the following is an important point to verify when you are evaluating the content of a draft?

Which of the following will help improve the clarity of a document?

Which of the following is a good way to make a key point stand out when it is in a long paragraph?

Understanding the Foundations of Business Communications

Collaboration,Interpersonal Communication,and Business Etiquette

Communication Challenges in a Diverse,Global Marketplace

Planning Business Messages

Writing Business Messages

Digital Media

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding,Evaluating,and Processing Information

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Presentations in a Social Media Environment

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters

Exam 6: Completing Business Messages

When does it make the most sense to review the readability of a document?

When you have two or more similar ideas to express in writing,use parallelism to show that the ideas

To improve the design of a document,which of the following should be emphasized?

Revising your message is important because readers are likely to equate the quality of your writing with the quality of your thinking.

When you begin the ________,focus your attention on content,organization,style,and tone.

Discuss the importance of privacy and security when considering electronic distribution methods.

Which of the following is an advantage of using short sentences?

Which of the following should you look for when proofreading for missing elements?

Although you should vary the length of paragraphs in your business messages,in general you should strive for short paragraphs.

For effective document design in business communication,you should

Which of the following is a good way to improve the readability of a message?

The first design element to appear in a letter,after the letterhead,is the name of the person the message is being sent to.

How descriptive headings differ from informative headings?

Which of the following should be the goal of a well-written document?

The term type style refers to

Briefly describe two strategies for clarifying sentence structure.

Clarity can be improved by looking closely at organization,structure,and word choices.

Which of the following is an important point to verify when you are evaluating the content of a draft?

Which of the following will help improve the clarity of a document?

Which of the following is a good way to make a key point stand out when it is in a long paragraph?

Understanding the Foundations of Business Communications

Collaboration,Interpersonal Communication,and Business Etiquette

Communication Challenges in a Diverse,Global Marketplace

Planning Business Messages

Writing Business Messages

Digital Media

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding,Evaluating,and Processing Information

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Presentations in a Social Media Environment

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters