Question 1

What does it mean to avoid hedging whenever possible?

Accepted Answer

A) Adding predictions as facts 
B) Using modifiers 
C) Incorporating parallel construction 
D) Using confident,definitive statements rather than weak,tentative statements 
E) Building a logical order to the information 
A) Adding predictions as facts 
B) Using modifiers 
C) Incorporating parallel construction 
D) Using confident,definitive statements rather than weak,tentative statements 
E) Building a logical order to the information

Question 2

Which of the following perceptual tricks can be used to make sure you are not missing an obvious error?

Accepted Answer

A) Use a sheet of paper to block out everything except one line of text at a time 
B) Make several passes of the document one paragraph at a time 
C) Read the document silently 
D) Try to guess what should come next in the logical flow of the document 
E) Double check all numbers and other important data 
A) Use a sheet of paper to block out everything except one line of text at a time 
B) Make several passes of the document one paragraph at a time 
C) Read the document silently 
D) Try to guess what should come next in the logical flow of the document 
E) Double check all numbers and other important data

Question 3

Which of the following should you look for when proofreading a document for writing errors?

Accepted Answer

A) Style decisions 
B) Page numbering errors 
C) Line and page breaks 
D) Adherence to company standards 
E) Typographical mistakes 
A) Style decisions 
B) Page numbering errors 
C) Line and page breaks 
D) Adherence to company standards 
E) Typographical mistakes

Question 4

Which of the following should you look for when reviewing design,format,and programming issues?

Accepted Answer

A) Missing reference items 
B) Missing elements 
C) Writing errors 
D) Lack of adherence to company design standards 
E) Incorrect numbers 
A) Missing reference items 
B) Missing elements 
C) Writing errors 
D) Lack of adherence to company design standards 
E) Incorrect numbers

Question 5

When you are reviewing for clarify,what are the three areas you should review?

Accepted Answer

A) Readability,persuasion,and effectiveness 
B) Paragraph organization,sentence structure,and word choices 
C) Spelling,grammar,and other mechanical issues 
D) Sentence length,sentence strength,and word power 
E) Short words,medium sentences,and long paragraphs 
A) Readability,persuasion,and effectiveness 
B) Paragraph organization,sentence structure,and word choices 
C) Spelling,grammar,and other mechanical issues 
D) Sentence length,sentence strength,and word power 
E) Short words,medium sentences,and long paragraphs

Question 6

What should be your focus when you evaluate the content and organization of your message?

Accepted Answer

When you begin the revision process,focu

Question 7

Which of the following makes pages feel less intimidating and encourages the reader to look at the document?

Accepted Answer

A) Restraint 
B) Justified margins 
C) White space 
D) Varying type styles 
E) Boldface 
A) Restraint 
B) Justified margins 
C) White space 
D) Varying type styles 
E) Boldface

Question 8

What should be your focus when editing for conciseness?

Accepted Answer

A) Building simple sentences 
B) Making sure each word contributes to an effective sentence and each sentence helps build a coherent paragraph 
C) Replacing paragraphs with bullets and lists 
D) Ensuring consistent tone throughout 
E) Checking readability 
A) Building simple sentences 
B) Making sure each word contributes to an effective sentence and each sentence helps build a coherent paragraph 
C) Replacing paragraphs with bullets and lists 
D) Ensuring consistent tone throughout 
E) Checking readability

Question 9

When you're determining the best way to distribute a business message,consider

Accepted Answer

A) cost of distributing the message. 
B) convenience for you and your audience. 
C) security and privacy concerns. 
D) all of the above. 
A) cost of distributing the message. 
B) convenience for you and your audience. 
C) security and privacy concerns. 
D) all of the above.

Question 10

What is the "quality inspection" stage of the revision process called?

Accepted Answer

A) Design 
B) Proofreading 
C) Mechanics 
D) Haptics 
E) Consistency 
A) Design 
B) Proofreading 
C) Mechanics 
D) Haptics 
E) Consistency

Question 11

Why is it important to consider the nonverbal message your choice of distribution method sends?

Accepted Answer

A) Today's readers demand little or no nonverbal content 
B) Making appropriate distribution choices tells recipients you have good business sense 
C) Junior staff have limited flexibility in such matters,so you shouldn't overstep your boundaries 
D) Distribution expectations vary widely from one culture to the next 
E) With mobile devices,distribution is no longer an issue 
A) Today's readers demand little or no nonverbal content 
B) Making appropriate distribution choices tells recipients you have good business sense 
C) Junior staff have limited flexibility in such matters,so you shouldn't overstep your boundaries 
D) Distribution expectations vary widely from one culture to the next 
E) With mobile devices,distribution is no longer an issue

Question 12

When editing for conciseness,which of the following should be eliminated?

Accepted Answer

A) Headings 
B) Verbs 
C) "It is" and "There are" starters 
D) Short paragraphs 
E) Bullets and lists 
A) Headings 
B) Verbs 
C) "It is" and "There are" starters 
D) Short paragraphs 
E) Bullets and lists

Question 13

In business communication,the ________ of a message usually have the greatest impact on the readers.

Accepted Answer

A) body paragraphs 
B) appendix sections 
C) topics and subtopics 
D) beginning and ending sections 
A) body paragraphs 
B) appendix sections 
C) topics and subtopics 
D) beginning and ending sections

Question 14

Which of the following should be considered during the first round of proofreading and revision?

Accepted Answer

A) Checking spelling and grammar 
B) Making sure visual aids match the text 
C) Inserting heading and subheadings 
D) Including all the key points researched 
E) Making sure the document accomplishes its goals 
A) Checking spelling and grammar 
B) Making sure visual aids match the text 
C) Inserting heading and subheadings 
D) Including all the key points researched 
E) Making sure the document accomplishes its goals

Question 15

Which of the following factor(s)should you consider when distributing lengthy reports or multimedia productions?

Accepted Answer

A) Cost 
B) Digital elements 
C) Page numbers 
D) Column sizing and spacing 
E) Using a letter or memo to introduce the report 
A) Cost 
B) Digital elements 
C) Page numbers 
D) Column sizing and spacing 
E) Using a letter or memo to introduce the report

Question 16

During the revision process,how should you treat the most important ideas in a message?

Accepted Answer

A) Verify your research 
B) Use bold and italics generously to highlight important ideas 
C) Prioritize ideas based on corporate norms 
D) Do a second pass at the outline to make sure you hit all the key points 
E) Make sure they get the most attention in the document and are in the most prominent positions 
A) Verify your research 
B) Use bold and italics generously to highlight important ideas 
C) Prioritize ideas based on corporate norms 
D) Do a second pass at the outline to make sure you hit all the key points 
E) Make sure they get the most attention in the document and are in the most prominent positions

Question 17

Which of the following is an advantage of using short words and phrases in a document?

Accepted Answer

A) They eliminate non-essential words 
B) Redundancies can be added 
C) It is easier to begin the sentences with "It is" or "There are" starters 
D) The sentence structure is clarified 
E) They tend to be more vivid and easier to read 
A) They eliminate non-essential words 
B) Redundancies can be added 
C) It is easier to begin the sentences with "It is" or "There are" starters 
D) The sentence structure is clarified 
E) They tend to be more vivid and easier to read

Question 18

Which of the following should you look for when reviewing design,format,and programming issues?

Accepted Answer

A) Punctuation errors 
B) Grammar errors 
C) Incorrect or missing page numbers 
D) Unattributed exhibits 
E) Missing source notes 
A) Punctuation errors 
B) Grammar errors 
C) Incorrect or missing page numbers 
D) Unattributed exhibits 
E) Missing source notes

Question 19

Which of the following is an advantage of sending a file in a PDF format?

Accepted Answer

A) It is less expensive than all other digital methods 
B) PDF files are more immune to viruses than some other options 
C) A PDF guarantees message privacy 
D) It is less secure and therefore easier for recipients to open 
E) PDFs are the only way to send graphics over digital networks 
A) It is less expensive than all other digital methods 
B) PDF files are more immune to viruses than some other options 
C) A PDF guarantees message privacy 
D) It is less secure and therefore easier for recipients to open 
E) PDFs are the only way to send graphics over digital networks

Question 20

Which of the following is an example of a hedging sentence?

Accepted Answer

A) The employee's performance appears to be less than satisfactory. 
B) The deadline is next Tuesday. 
C) The financial statement needs to have two sections. 
D) None of the above are hedging. 
A) The employee's performance appears to be less than satisfactory. 
B) The deadline is next Tuesday. 
C) The financial statement needs to have two sections. 
D) None of the above are hedging.

What does it mean to avoid hedging whenever possible?

Which of the following perceptual tricks can be used to make sure you are not missing an obvious error?

Which of the following should you look for when proofreading a document for writing errors?

Which of the following should you look for when reviewing design,format,and programming issues?

When you are reviewing for clarify,what are the three areas you should review?

What should be your focus when you evaluate the content and organization of your message?

Which of the following makes pages feel less intimidating and encourages the reader to look at the document?

What should be your focus when editing for conciseness?

When you're determining the best way to distribute a business message,consider

What is the "quality inspection" stage of the revision process called?

Why is it important to consider the nonverbal message your choice of distribution method sends?

When editing for conciseness,which of the following should be eliminated?

In business communication,the ________ of a message usually have the greatest impact on the readers.

Which of the following should be considered during the first round of proofreading and revision?

Which of the following factor(s)should you consider when distributing lengthy reports or multimedia productions?

During the revision process,how should you treat the most important ideas in a message?

Which of the following is an advantage of using short words and phrases in a document?

Which of the following should you look for when reviewing design,format,and programming issues?

Which of the following is an advantage of sending a file in a PDF format?

Which of the following is an example of a hedging sentence?

Understanding the Foundations of Business Communications

Collaboration,Interpersonal Communication,and Business Etiquette

Communication Challenges in a Diverse,Global Marketplace

Planning Business Messages

Writing Business Messages

Digital Media

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding,Evaluating,and Processing Information

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Presentations in a Social Media Environment

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters

Exam 6: Completing Business Messages

What does it mean to avoid hedging whenever possible?

Which of the following perceptual tricks can be used to make sure you are not missing an obvious error?

Which of the following should you look for when proofreading a document for writing errors?

Which of the following should you look for when reviewing design,format,and programming issues?

When you are reviewing for clarify,what are the three areas you should review?

What should be your focus when you evaluate the content and organization of your message?

Which of the following makes pages feel less intimidating and encourages the reader to look at the document?

What should be your focus when editing for conciseness?

When you're determining the best way to distribute a business message,consider

What is the "quality inspection" stage of the revision process called?

Why is it important to consider the nonverbal message your choice of distribution method sends?

When editing for conciseness,which of the following should be eliminated?

In business communication,the ________ of a message usually have the greatest impact on the readers.

Which of the following should be considered during the first round of proofreading and revision?

Which of the following factor(s)should you consider when distributing lengthy reports or multimedia productions?

During the revision process,how should you treat the most important ideas in a message?

Which of the following is an advantage of using short words and phrases in a document?

Which of the following should you look for when reviewing design,format,and programming issues?

Which of the following is an advantage of sending a file in a PDF format?

Which of the following is an example of a hedging sentence?

Understanding the Foundations of Business Communications

Collaboration,Interpersonal Communication,and Business Etiquette

Communication Challenges in a Diverse,Global Marketplace

Planning Business Messages

Writing Business Messages

Digital Media

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding,Evaluating,and Processing Information

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Presentations in a Social Media Environment

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters