Exam 2: Analyzing the Business Case

A feasibility study includes tests for _________________________, which means that a project can be implemented in an acceptable time frame.

A(n) _________________________ is included in the report to management if you need to attach supporting information (e.g., the interviews you conducted, the documentation you reviewed).

A survey is ____, generally takes less time, and can involve a broad cross-section of people.

Data entry controls should be excessive without being effective.

The term _________________________ refers to the reasons, or justification, for a systems development proposal.

Many companies implement ____ systems that integrate all customer-related events and transactions.

A systems request must pass several tests, called a(n) _________________________, to see whether it is worthwhile to proceed further.

____ is/are an external factor(s) that affect(s) IT systems projects.

____ planning is the process of identifying long-term organizational goals, strategies, and resources.

Many companies call the group of key managers and users responsible for evaluating systems requests a(n) _________________________.

When interacting with users, a systems analyst should focus on difficulties instead of questioning users about additional capability they would like to have.

Discuss in detail at least four of the main reasons for systems requests, including examples where appropriate.