Question 1

The starting point for a systems development project is called a(n) _________________________, which is a formal way of asking for IT support.

Accepted Answer

The answer of The starting point for a systems development...

Question 2

_________________________ are advantages that are difficult to measure in dollars but are important to a company.

Accepted Answer

The answer of _________________________ are advantages that are difficult to...

Question 3

-In the accompanying figure showing factors that affect IT systems projects, changing _________________________ is a major force affecting business and society in general.

Accepted Answer

The answer of  
-In the accompanying figure showing factors...

Question 4

Hardware-based security controls include ____.

Accepted Answer

A)  passwords 
B)  various levels of user access 
C)  coding data 
D)  none of the above 
A)  passwords 
B)  various levels of user access 
C)  coding data 
D)  none of the above

Question 5

In sequence, the interviewing process involves a series of steps: ____, conduct the interview, document the interview, and evaluate the interview.

Accepted Answer

A)  determine the people to interview, establish objectives for the interview, develop interview questions, prepare for the interview 
B)  establish objectives for the interview, develop interview questions, prepare for the interview, determine the people to interview 
C)  develop interview questions, prepare for the interview, determine the people to interview, establish objectives for the interview 
D)  prepare for the interview, determine the people to interview, establish objectives for the interview, develop interview questions 
A)  determine the people to interview, establish objectives for the interview, develop interview questions, prepare for the interview 
B)  establish objectives for the interview, develop interview questions, prepare for the interview, determine the people to interview 
C)  develop interview questions, prepare for the interview, determine the people to interview, establish objectives for the interview 
D)  prepare for the interview, determine the people to interview, establish objectives for the interview, develop interview questions

Question 6

MATCHING
Identify the letter of the choice that best matches the phrase or definition.
-With this technology, a supplier uses RFID tags on each crate, case, or shipping unit to create a digital shipping list.

Accepted Answer

A) schedule feasibility f. systems request 
B) EPC g. control 
C) JIT h. preliminary investigation 
D) systems development i. organization chart 
E) EPOD j. case for action 
A) schedule feasibility f. systems request 
B) EPC g. control 
C) JIT h. preliminary investigation 
D) systems development i. organization chart 
E) EPOD j. case for action

Question 7

When setting priorities for systems requests, the highest priority goes to projects that provide the ____.

Accepted Answer

A)  least benefit, at the highest cost, in the longest period of time 
B)  least benefit, at the lowest cost, in the longest period of time 
C)  greatest benefit, at the highest cost, in the shortest period of time 
D)  greatest benefit, at the lowest cost, in the shortest period of time 
A)  least benefit, at the highest cost, in the longest period of time 
B)  least benefit, at the lowest cost, in the longest period of time 
C)  greatest benefit, at the highest cost, in the shortest period of time 
D)  greatest benefit, at the lowest cost, in the shortest period of time

Question 8

MATCHING
Identify the letter of the choice that best matches the phrase or definition.
-This might propose enhancements for an existing system, the correction of problems, or the development of an entirely new information system.

Accepted Answer

A) schedule feasibility 
B) EPC 
C) JIT 
D) systems development 
E) EPOD 
F) systems request
G) control
H) preliminary investigation
I) organization chart
J) case for action 
A) schedule feasibility 
B) EPC 
C) JIT 
D) systems development 
E) EPOD 
F) systems request
G) control
H) preliminary investigation
I) organization chart
J) case for action

Question 9

A common reason for systems requests is ____.

Accepted Answer

A)  improved services 
B)  weaker controls 
C)  better performance 
D)  reduced cost 
A)  improved services 
B)  weaker controls 
C)  better performance 
D)  reduced cost

Question 10

In a preliminary investigation report, the case for action section includes a summary of the project request and a specific recommendation. _________________________

Accepted Answer

A) True 
 B)False

Question 11

The outcome of the day-to-day business operations, supported by IT and other corporate resources, is a set of business results that affect company _________________________.

Accepted Answer

The answer of The outcome of the day-to-day business operations,...

Question 12

MATCHING
Identify the letter of the choice that best matches the phrase or definition.
-System whose purpose is to provide the right product at the right place at the right time.

Accepted Answer

A) schedule feasibility f. systems request 
B) EPC g. control 
C) JIT h. preliminary investigation 
D) systems development i. organization chart 
E) EPOD j. case for action 
A) schedule feasibility f. systems request 
B) EPC g. control 
C) JIT h. preliminary investigation 
D) systems development i. organization chart 
E) EPOD j. case for action

Question 13

____ is an example of a discretionary project.

Accepted Answer

A)  Creating a new report for a user 
B)  Adding a report required by a new federal law 
C)  Including annual updates to payroll and tax percentages 
D)  All of the above 
A)  Creating a new report for a user 
B)  Adding a report required by a new federal law 
C)  Including annual updates to payroll and tax percentages 
D)  All of the above

Question 14

A strong business case suggests that a company should pursue other options, above the alternative, because it would be in the firm's best interest to do so.

Accepted Answer

A) True 
 B)False

Question 15

A popular technique for investigating causes and effects is called a(n) ____ diagram, which is an analysis tool that represents the possible causes of a problem as a graphical outline.

Accepted Answer

A)  wishbone 
B)  fishbone 
C)  jawbone 
D)  crossbones 
A)  wishbone 
B)  fishbone 
C)  jawbone 
D)  crossbones

Question 16

-Of the measures of feasibility in the accompanying figure, ____ considers points such as "Does the proposed platform have sufficient capacity for future needs?" and "Will the hardware and software environment be reliable?"

Accepted Answer

A)  schedule feasibility 
B)  technical feasibility 
C)  economic feasibility 
D)  operational feasibility 
A)  schedule feasibility 
B)  technical feasibility 
C)  economic feasibility 
D)  operational feasibility

Question 17

A systems analyst conducts a(n) ____ investigation to study the systems request and recommend specific action.

Accepted Answer

A)  preliminary 
B)  appendix 
C)  systems 
D)  transitional 
A)  preliminary 
B)  appendix 
C)  systems 
D)  transitional

Question 18

Which of the following does not appear on Lara's list of external factors?

Accepted Answer

A)  The economy experienced a period of expansion, requiring the company to respond with a scalable system that could handle the additional volume and growth. 
B)  Sales reps requested a more powerful sales analysis report. 
C)  The firm's closest competitor launched a new sales incentive with which Lara's firm needed to compete. 
D)  Congress instituted an Internet sales tax. 
A)  The economy experienced a period of expansion, requiring the company to respond with a scalable system that could handle the additional volume and growth. 
B)  Sales reps requested a more powerful sales analysis report. 
C)  The firm's closest competitor launched a new sales incentive with which Lara's firm needed to compete. 
D)  Congress instituted an Internet sales tax.

Question 19

At some point in the systems development process, a(n) _________________________ is presented, which is a summary of the project request and a specific recommendation.

Accepted Answer

The answer of At some point in the systems development...

Question 20

Outline the steps typically conducted during the preliminary investigation.

Accepted Answer

During the preliminary investigation, a

The starting point for a systems development project is called a(n) _________________________, which is a formal way of asking for IT support.

_________________________ are advantages that are difficult to measure in dollars but are important to a company.

-In the accompanying figure showing factors that affect IT systems projects, changing _________________________ is a major force affecting business and society in general.

Hardware-based security controls include ____.

In sequence, the interviewing process involves a series of steps: ____, conduct the interview, document the interview, and evaluate the interview.

MATCHING Identify the letter of the choice that best matches the phrase or definition. -With this technology, a supplier uses RFID tags on each crate, case, or shipping unit to create a digital shipping list.

When setting priorities for systems requests, the highest priority goes to projects that provide the ____.

MATCHING Identify the letter of the choice that best matches the phrase or definition. -This might propose enhancements for an existing system, the correction of problems, or the development of an entirely new information system.

A common reason for systems requests is ____.

In a preliminary investigation report, the case for action section includes a summary of the project request and a specific recommendation. _________________________

The outcome of the day-to-day business operations, supported by IT and other corporate resources, is a set of business results that affect company _________________________.

MATCHING Identify the letter of the choice that best matches the phrase or definition. -System whose purpose is to provide the right product at the right place at the right time.

____ is an example of a discretionary project.

A strong business case suggests that a company should pursue other options, above the alternative, because it would be in the firm's best interest to do so.

A popular technique for investigating causes and effects is called a(n) ____ diagram, which is an analysis tool that represents the possible causes of a problem as a graphical outline.

-Of the measures of feasibility in the accompanying figure, ____ considers points such as "Does the proposed platform have sufficient capacity for future needs?" and "Will the hardware and software environment be reliable?"

A systems analyst conducts a(n) ____ investigation to study the systems request and recommend specific action.

Which of the following does not appear on Lara's list of external factors?

At some point in the systems development process, a(n) _________________________ is presented, which is a summary of the project request and a specific recommendation.

Outline the steps typically conducted during the preliminary investigation.

Introduction to Systems Analysis and Design

Managing Systems Projects

Requirements Modeling

Data and Process Modeling

Object Modeling

Development Strategies

User Interface Design

Data Design

System Architecture

Managing Systems Implementation

Managing Systems Support and Security

Communication Tools

CASE Tools

Financial Analysis Tools

Internet Resource Tools

Filters

Exam 2: Analyzing the Business Case

The starting point for a systems development project is called a(n) _________________________, which is a formal way of asking for IT support.

_________________________ are advantages that are difficult to measure in dollars but are important to a company.

-In the accompanying figure showing factors that affect IT systems projects, changing _________________________ is a major force affecting business and society in general.

Hardware-based security controls include ____.

In sequence, the interviewing process involves a series of steps: ____, conduct the interview, document the interview, and evaluate the interview.

MATCHING Identify the letter of the choice that best matches the phrase or definition. -With this technology, a supplier uses RFID tags on each crate, case, or shipping unit to create a digital shipping list.

When setting priorities for systems requests, the highest priority goes to projects that provide the ____.

MATCHING Identify the letter of the choice that best matches the phrase or definition. -This might propose enhancements for an existing system, the correction of problems, or the development of an entirely new information system.

A common reason for systems requests is ____.

In a preliminary investigation report, the case for action section includes a summary of the project request and a specific recommendation. _________________________

The outcome of the day-to-day business operations, supported by IT and other corporate resources, is a set of business results that affect company _________________________.

MATCHING Identify the letter of the choice that best matches the phrase or definition. -System whose purpose is to provide the right product at the right place at the right time.

____ is an example of a discretionary project.

A strong business case suggests that a company should pursue other options, above the alternative, because it would be in the firm's best interest to do so.

A popular technique for investigating causes and effects is called a(n) ____ diagram, which is an analysis tool that represents the possible causes of a problem as a graphical outline.

-Of the measures of feasibility in the accompanying figure, ____ considers points such as "Does the proposed platform have sufficient capacity for future needs?" and "Will the hardware and software environment be reliable?"

A systems analyst conducts a(n) ____ investigation to study the systems request and recommend specific action.

Which of the following does not appear on Lara's list of external factors?

At some point in the systems development process, a(n) _________________________ is presented, which is a summary of the project request and a specific recommendation.

Outline the steps typically conducted during the preliminary investigation.

Introduction to Systems Analysis and Design

Managing Systems Projects

Requirements Modeling

Data and Process Modeling

Object Modeling

Development Strategies

User Interface Design

Data Design

System Architecture

Managing Systems Implementation

Managing Systems Support and Security

Communication Tools

CASE Tools

Financial Analysis Tools

Internet Resource Tools

Filters