Exam 12: Distribution Channels Delivering Customer Value

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Which of the following is the most expensive distribution channel for hotel rooms?

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D

A direct marketing channel has no intermediary level.

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True

Franchising works well in the restaurant industry but has had limited success in the hotel industry.

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False

When two or more companies at one level join to follow a new marketing opportunity, it is termed:

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Distribution specialists that serve the casino industry as intermediaries for premium players are called:

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Which of the following is NOT a function of the distribution channel?

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________ provide incentive travel for employees and distributors.

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The primary reason for the use of intermediaries is their superior efficiency in making goods available and accessible to target markets.

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A ________ consists of producers, wholesalers, and retailers acting as a unified system.

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Which of the following is the least expensive distribution channel for hotel rooms?

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What are two types of channel conflict? Give an example of each.

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When a single firm sets up two or more marketing channels to reach one or more customer segments, it is termed:

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Coordination and conflict management are attained through common ownership at different levels in the channel in a(n):

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What are the five key functions that members of the marketing channel perform to complete transactions and to help fulfill the completed transaction?

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Which of the following is NOT an advantage of a franchise to the franchisee?

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Vertical conflict in a channel occurs between firms at the same level in the channel.

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Distribution specialists that provide incentive travel offered to employees or distributors as a reward for their efforts are called:

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There are several types of flows that connect all the institutions in the channel.

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In a supply chain, "downstream" from the company is a set of firms that:

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Why is the phrase "value delivery network" a more relevant expression than "supply chain" or "demand chain"?

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