Including Emoticons in Business Messages Reduces Your Professional Image

Q21: All technology tools and information is company

Q22: In today's workplace, it is acceptable and

Q23: After composing a draft message, edit and

Q24: If you are expecting and receive an

Q25: When taking a phone call without explanation

Q27: When making a phone call you should

Q28: When in doubt regarding the appropriateness of

Q29: _ creates more efficient communication within an

Q30: When receiving a work-related message that requires

Q31: A business e-mail:<br>A) Is a necessary workplace