A Business E-Mail

Q26: Including emoticons in business messages reduces your

Q27: When making a phone call you should

Q28: When in doubt regarding the appropriateness of

Q29: _ creates more efficient communication within an

Q30: When receiving a work-related message that requires

Q32: Routinely check and empty your voice mail

Q33: Forwarding business e-mail messages:<br>A) Saves time and

Q34: It is appropriate to use all lower

Q35: With the routine use of the Internet,

Q36: A business e-mail should include only:<br>A) Individuals