When in Doubt Regarding the Appropriateness of Using a Communication

Q23: After composing a draft message, edit and

Q24: If you are expecting and receive an

Q25: When taking a phone call without explanation

Q26: Including emoticons in business messages reduces your

Q27: When making a phone call you should

Q29: _ creates more efficient communication within an

Q30: When receiving a work-related message that requires

Q31: A business e-mail:<br>A) Is a necessary workplace

Q32: Routinely check and empty your voice mail

Q33: Forwarding business e-mail messages:<br>A) Saves time and