Question 1

Which of the following is/are a significant obstacle to poorer children obtaining a college education?

Accepted Answer

A)  The closing of many public colleges
B)  Not knowing how to prepare college applications and complete financial aid forms
C)  The military draft
D)  Their attitudes about higher education B

Question 2

Which of the following is not true about the Baby Boomer (1943-1960) age cohort?

Accepted Answer

A)  They have a desire to please others.
B)  They tend to avoid conflict
C)  They are motivated by others appreciating their contributions
D)  They tend to use delegation as a style of leadership A

Question 3

Which of the following is not a benefit from receiving a diversity award?

Accepted Answer

A)   It may generate good publicity for an organization.
B)  The cost of preparing the award package is tax deductible.
C)  It may help to attract talented diverse employees.
D)   It may encourage consumers to support the winning organizations by buying their products or services. B

Question 4

Example(s) of "reasonable accommodation" under the Americans with Disabilities Act include

Accepted Answer

A)  Reducing clutter and distractions for an employee with a brain injury.
B)  Installing an elevator at a small business that has five employees.
C)  Hiring a person with a disability even if she cannot perform the essential functions of the job.
D)  All of the above are examples of "reasonable accommodation" under the law.

Question 5

Most diversity awards include all except which of the following steps in the selection process?

Accepted Answer

A)  Gathering qualitative and/or quantitative data
B)   Applications/questionnaires completed by management
C)  Surveying of all diverse personnel about the effectiveness of diversity within the organization
D)  Public recognition of the winning organizations through press releases, media publications award dinners, or ceremonies, etc.

Question 6

The annual cost of employee absences, turnover, time lost, etc., due to care-giving responsibilities in the United States is estimated to cost employers approximately _____________.

Accepted Answer

A)  17.1 billion dollars
B)  12 million dollars
C)  3 billion dollars
D)  150 million dollars

Question 7

Corporate philanthropy benefits organizations by

Accepted Answer

A)  Providing tax breaks.
B)  Promoting good will and a positive public image.
C)  Helping to attract more employees.
D)  All of the above.

Question 8

When white people learn about race they are always taught

Accepted Answer

A)  That it creates an advantage for them in society.
B)  That they may experience the world differently than people of color.
C)  About racial oppression.
D)  None of the above.

Question 9

Inventions like paper, printing and the magnetic compass, are examples of

Accepted Answer

A)   things invented by Gutenberg
B)   inventions adopted from non-western cultures
C)   inventions that are increasing in use
D)  all of the above

Question 10

In Canada, pay equity legislation

Accepted Answer

A)  Is essentially the same as in the United States.
B)  Requires that predominately female occupations are paid the same as predominately male occupations, i.e., comparable worth in compensation applies to workers in different professions with the same degree of importance or difficulty.
C)  Does not exist.
D)  Requires that men and women doing the same job receive the same wages.

Question 11

If a trainer is using a Legal Compliance approach, she would

Accepted Answer

A)  Be more apt to stress how to overcome one's biases.
B)  Be presenting material on the financial gains from effective diversity programs
C)  Train employees about how to control hiring and recruitment practices to avoid lawsuits.
D)  Do all of the above.

Question 12

Which of the following statements is true about deontological ethical systems?

Accepted Answer

A)  These belief systems are all about the outcomes of the decision making process.
B)  These beliefs systems require attention to external rules and obligations.
C)  These beliefs provide the greatest good for the greatest number of people.
D)  These beliefs do not vary much between cultures.

Question 13

The four main social identity groups protected under Canadian Employment Equity Act include which of the following?

Accepted Answer

A)  Asians, Blacks, women, and people with disabilities
B)  Women, immigrants, Aboriginal peoples, and visible minorities
C)  Visible minorities, Aboriginal people, women, and people with disabilities
D)  Older workers over sixty, women, people with disabilities and people of color

Question 14

The most successful ERGs have all except which of the following in common?

Accepted Answer

A)  Membership dues
B)  Membership is open to any employees with an interest.
C)  Linking the corporation with community groups
D)  Serving as a source for recruiting diverse employees

Question 15

A business case for diversity argument for more women in leadership roles would be

Accepted Answer

A)  That there are more women than men in the population.
B)  That much talent is being wasted when women are not perceived as being effective leaders and managers.
C)  If more women were on the corporate level, businesses would operate more ethically.
D)  Women who are not promoted can sue.

Question 16

Differences between people can add to the quality of an organization's decision making process because

Accepted Answer

A)  It always takes longer to make a decision when there are multiple perspectives on a problem and time is money
B)  Differences decrease creativity
C)  Differences provide multiple perspectives
D)  Any type of conflict can never be positive

Question 17

All of the following are examples of primary dimensions of diversity except

Accepted Answer

A)  Age
B)  Religion
C)  Gender
D)  Sexual Orientation

Question 18

According to the Job Accommodation Network, which of the following statements about employees with disabilities is not true?

Accepted Answer

A)  The average cost of an accommodation is $600.
B)  The average cost of an accommodation is $1,200.
C)  It costs more to replace a person with disabilities than to accommodate his/her disability.
D)  As much as 56% of the accommodations cost nothing.

Question 19

From this article an historic event that is an example differences intensifying into a conflict is

Accepted Answer

A)  The last recession.
B)  The Beijing Olympics.
C)  The election of President Obama.
D)  The 9/11 attack on the World Trade Center.

Question 20

What percentage of the U.S. workforce is estimated not to be fluent in English?

Accepted Answer

A)  10%
B)  23%
C)  31%
D)  5%

Introduction