Question 1

Learning organizations are constantly reinventing themselves which is seen as a distinctive capability for those who do it exceptionally well.

Accepted Answer

A) True 
 B)False

Question 2

Describe the key characteristics of a learning organization.

Accepted Answer

The answer of Describe the key characteristics of a learning...

Question 3

Discontinuous change occurs when anticipated or expected changes bear no resemblance to the present or the past.

Accepted Answer

A) True 
 B)False

Question 4

All of the following are questions that often emerge after a crisis EXCEPT:

Accepted Answer

A) What happened? 
B) What are you going to do to ensure it never happens again? 
C) When did it happen? 
D) How did it happen?

Question 5

Which of the following statements concerning organizational knowledge is true?

Accepted Answer

A) Organizational knowledge can be easily developed through training sessions. 
B) Organizational knowledge is both tacit and explicit knowledge. 
C) Organizational knowledge could not exist without the sponsorship of top management. 
D) Organizational knowledge has been referred to as discontinuous change.

Question 6

Describe the significance of having a diversified crisis response team.

Accepted Answer

The answer of Describe the significance of having a diversified...

Question 7

Describe the importance of effective communication during a crisis.

Accepted Answer

The answer of Describe the importance of effective communication during...

Question 8

Ultimately,the best gauge to determine an organization's readiness to respond to a crisis is how it rates according to five factors. Which of the following is NOT one of those factors?

Accepted Answer

A) Awareness and access to crisis management information. 
B) Readiness for an effective and timely response. 
C) Effective communication plan in place 
D) Availability of stockpiled resources.

Question 9

Acceptance of the frequent occurrence of low-probability,high-impact events makes planning for crises a routine,easy process.

Accepted Answer

A) True 
 B)False

Question 10

Distinguish between the traditional and the learning organization.

Accepted Answer

The answer of Distinguish between the traditional and the learning...

Question 11

Under which of the following conditions is a learning environment most needed?

Accepted Answer

A) A stable environment where change is slow and incremental. 
B) A rapidly changing environment where employee skills and abilities remain unchanged. 
C) An environment with increasing pressure for employees to upgrade their skills and where there are no guarantees of job security. 
D) In a rapidly changing environment with increasing globalization, competition, and technological shifts.

Question 12

In the event of a crisis,the leader must be in their office,undisturbed,allowing the crisis team to do their job.

Accepted Answer

A) True 
 B)False

Question 13

When a crisis erupts,a rapid response is vital. The effective leader focuses on three key areas: goals,people,and resources.

Accepted Answer

A) True 
 B)False

Question 14

Crises are part of the regular work experience; therefore,leaders know what to expect and plan accordingly.

Accepted Answer

A) True 
 B)False

Question 15

In learning organizations:

Accepted Answer

A) the horizontal structures are effective under stable environmental conditions. 
B) few strict rules and procedures prescribe how things are done. 
C) rewards are individualized. 
D) the pace of change is slow.

Question 16

_________ occurs when anticipated or expected changes bear no resemblance to the present or the past.

Accepted Answer

A) Organizational knowledge 
B) Benchmarking 
C) Crisis 
D) Discontinuous change

Question 17

As related to organizational culture,researchers are finding that the higher the level of learning and knowledge acquisition,the greater the level of financial performance,but the lower the level of nonfinancial performance.

Accepted Answer

A) True 
 B)False

Question 18

The encouragement of systems thinking:

Accepted Answer

A) is a task of leaders who seek to enhance organizational learning. 
B) has the best results in traditional organizations. 
C) was a driving force in the 1980s, but has been largely discarded in favor of specialized thinking. 
D) increases efficiency, but appears to deter creativity.

Question 19

Your leader has appointed you to supervise the crisis risk assessment part of pre-crisis planning,and,therefore,your first step in the five step process is to assess and rank risks.

Accepted Answer

A) True 
 B)False

Question 20

The best indicator of an organization's readiness to respond to a crisis is how it rates in five areas of assessment.What are these five areas?

Accepted Answer

The answer of The best indicator of an organization's readiness...

Exam 12: Crisis Leadership and the Learning Organization

Learning organizations are constantly reinventing themselves which is seen as a distinctive capability for those who do it exceptionally well.

Describe the key characteristics of a learning organization.

Discontinuous change occurs when anticipated or expected changes bear no resemblance to the present or the past.

All of the following are questions that often emerge after a crisis EXCEPT:

Which of the following statements concerning organizational knowledge is true?

Describe the significance of having a diversified crisis response team.

Describe the importance of effective communication during a crisis.

Ultimately,the best gauge to determine an organization's readiness to respond to a crisis is how it rates according to five factors. Which of the following is NOT one of those factors?

Acceptance of the frequent occurrence of low-probability,high-impact events makes planning for crises a routine,easy process.

Distinguish between the traditional and the learning organization.

Under which of the following conditions is a learning environment most needed?

In the event of a crisis,the leader must be in their office,undisturbed,allowing the crisis team to do their job.

When a crisis erupts,a rapid response is vital. The effective leader focuses on three key areas: goals,people,and resources.

Crises are part of the regular work experience; therefore,leaders know what to expect and plan accordingly.

In learning organizations:

_________ occurs when anticipated or expected changes bear no resemblance to the present or the past.

As related to organizational culture,researchers are finding that the higher the level of learning and knowledge acquisition,the greater the level of financial performance,but the lower the level of nonfinancial performance.

The encouragement of systems thinking:

Your leader has appointed you to supervise the crisis risk assessment part of pre-crisis planning,and,therefore,your first step in the five step process is to assess and rank risks.

The best indicator of an organization's readiness to respond to a crisis is how it rates in five areas of assessment.What are these five areas?