Question 1

The leader-centered decision-making model is preferred when unpopular decisions need to be made.

Accepted Answer

A) True 
 B)False  False

Question 2

Each team member's role in a SMT is ____.

Accepted Answer

A)  interchangeable
B)  fixed
C)  specialized
D)  managerial A

Question 3

Shirking of individual responsibility,also known as social loafing,is a possible limitation of teams.

Accepted Answer

A) True 
 B)False  True

Question 4

Describe the factors that generally contribute to high levels of team cohesion.

Accepted Answer

The answer of Describe the factors that generally contribute to...

Question 5

I got frustrated with my team because no two team members could agree on what we were supposed to be doing or how we will be evaluated for compensation.
Identify which guideline is implied by this statement.

Accepted Answer

A)  top management support and commitment
B)  specific goals and incentives
C)  SMT Champion
D)  adequate and necessary resources
E)  team compositionF) matching culture and structureG) adequate team training time

Question 6

Which of the following is NOT an advantage of teamwork?

Accepted Answer

A)  Being a member of a team makes it possible to satisfy more needs than if one worked alone.
B)  Major errors are likely to be avoided.
C)  A work environment is created that encourages people to become self-motivated, empowered, and satisfied with their jobs.
D)  Groupthink increases effectiveness.

Question 7

Describe an organization whose culture,structure,and leadership philosophy clearly supports creativity and innovation.

Accepted Answer

The answer of Describe an organization whose culture,structure,and leadership philosophy...

Question 8

In my organization,a number of us usually get together with no specific objective or purpose to discuss work-related and sometimes non-work-related matters.
The team type,according to this example,is which of the following?

Accepted Answer

A)  group
B)  functional team
C)  cross-functional team
D)  self-managed team

Question 9

Before calling a meeting,the leader should do all of the following EXCEPT:

Accepted Answer

A)  decide who should attend the meeting.
B)  identify the activities that will take place during the meeting.
C)  set aside at least 3-4 hours to prepare for the meeting.
D)  clearly define the purpose and set objectives to be accomplished during the meeting.

Question 10

Identify and describe any team you have been a member of,or know about otherwise,that has a strong norm of teamwork that all members buy into.What role did the team leader play in making this possible?

Accepted Answer

The answer of Identify and describe any team you have...

Question 11

All of the following are potential problems in SMTs,EXCEPT:

Accepted Answer

A)  unfamiliarity with the new structure.
B)  unfamiliarity with new routines.
C)  adjusting to team responsibilities.
D)  the lack of middle managers.

Question 12

Which of the following is NOT one of the components of team effectiveness?

Accepted Answer

A)  Knowledge management.
B)  Individual satisfaction.
C)  Group process.
D)  Task performance.

Question 13

What are some of the key indicators of team dysfunction?

Accepted Answer

The answer of What are some of the key indicators...

Question 14

Members of my team are dispersed all over the country and even overseas,yet we conduct meetings and get our work done using the Internet and videoconferencing technologies.
Which type of team does this represent?

Accepted Answer

A)  functional
B)  cross-functional
C)  virtual
D)  self-managed

Question 15

Which of the following statements regarding functional teams is NOT true?

Accepted Answer

A)  The structure of the functional team is generally more hierarchical.
B)  A drawback is that workers suffer from boredom due to the repetitive nature of their jobs.
C)  Rivalry often happens between functional teams that do not interact with each other.
D)  The use of functional teams has increased over the years.

Question 16

Describe the challenges of launching effective self-managed teams.

Accepted Answer

The answer of Describe the challenges of launching effective self-managed...

Question 17

Social loafing is when members of a cohesive group tend to agree on a decision not on the basis of its merit but because they are willing to risk rejection for questioning a majority viewpoint or presenting a dissenting opinion.

Accepted Answer

A) True 
 B)False

Question 18

There are still a lot of people in this organization who don't know why we operate differently from other traditional teams and thus are not very supportive of our efforts.We need someone to defend and promote us.
Identify which guideline is implied by this statement.

Accepted Answer

A)  top management support and commitment
B)  specific goals and incentives
C)  SMT Champion
D)  adequate and necessary resources
E)  team compositionF) matching culture and structureG) adequate team training time

Question 19

In self-managed teams,distributed leadership is when different self-managed team members assume different leadership roles as circumstances and task requirements warrant.

Accepted Answer