Question 1

A technician determines a newly installed service is keeping a device from functioning in Windows. Which of the following tools should the technician use to keep the service from being loaded on the PC reboot?

Accepted Answer

A)  Task Scheduler 
B)  MSINFO32 
C)  System Restore 
D)  MSConfig

Question 2

Ann, a network engineer, wants to use FTP to back up and push configurations to several switches she is updating. Ann starts the FTP service on her PC and places the new configuration in the correct directory. However, she cannot communicate with the PC using FTP from the switch. Which of the following must Ann do to allow FTP communications?

Accepted Answer

A)  Create a static DNS entry on the server for the PC 
B)  Change her NIC IP address to dynamic 
C)  Create a new exception on her local firewall 
D)  Make sure the PC's IP is in the management VLAN

Question 3

A technician has just finished installing a secondary OS on a workstation. After rebooting the computer, the technician receives the following error: No OS found. The technician confirms the boot.ini file is correct. Which of the following is MOST likely causing this error?

Accepted Answer

A)  The computer has GRUB Legacy installed 
B)  Windows Startup services are not running 
C)  An incompatible partition is marked as active 
D)  An unsupported version of Windows is installed

Question 4

A user's mobile device is losing its battery charge very quickly. The user reports a 90% charge at 9:00 a.m., but has 22% battery by 1:00 p.m. The user has installed several applications, and the phone is a relatively new, high-end phone. The user claims most of the usage involves checking emails for a few minutes three or four times per hour. Which of the following should a technician perform FIRST to diagnose the issue properly?

Accepted Answer

A)  Check the applications and their resource usage. 
B)  Order a replacement battery and see if the phone maintains its charge. 
C)  Configure the email software to work on a fetch schedule instead of the push setting. 
D)  Wipe the phone entirely and reset all settings to their default states. 
E)  Decrease the screen brightness to 30%.
F) Uninstall all the applications on the phone and see if the battery issues remain.

Question 5

A company wants to move the contents of its users' My Documents folders from their local hard drives to a file server so they are backed up every night. Which of the following security concepts does this describe?

Accepted Answer

A)  Organizational units 
B)  Folder redirection 
C)  Group Policy 
D)  Login script

Question 6

A Linux user wants to use the grep command to identify every file name in the current directory that contains the word "mandatory". Which of the following commands would BEST accomplish this?

Accepted Answer

A)  grep -d mandatory * 
B)  grep -i mandatory * 
C)  grep mandatory file 
D)  grep mandatory *

Question 7

A user receives an email on a company smartphone. When trying to open the email, the user gets a message stating the email is encrypted, and the user cannot open it. The user forwards the email to a personal email account and receives the same message. The user calls the IT department to ask for help. To decrypt the message, the technician tells the user to contact the sender of the message to be able to exchange:

Accepted Answer

A)  keys 
B)  passwords 
C)  root CA 
D)  tokens

Question 8

A user wants to see the workstations present on the LAN in a workgroup environment. Which of the following settings must be enabled to make this possible?

Accepted Answer

A)  Turn off public folder sharing 
B)  Turn on network discovery 
C)  Use 128-bit encryption 
D)  Turn on file and folder sharing

Question 9

A technician is working on a Windows 10 PC that is running slowly. Which of the following commands should the technician use to correct this issue? (Choose two.)

Accepted Answer

A)  dir 
B)  chkdsk 
C)  dism 
D)  ipconfig 
E)  format
F) diskpart

Question 10

A desktop technician needs to replace a laptop's SSD. Which of the following must the technician use to prevent damage to the SSD during the replacement?

Accepted Answer

A)  Antistatic bags 
B)  Needle-nose pliers 
C)  Safety goggles 
D)  ESD straps

Question 11

A technician is investigating an application that has crashed on a workstation. The application is displaying a generic error. Which of the following tools should the technician use?

Accepted Answer

A)  Performance Monitor 
B)  Component Services 
C)  Task Manager 
D)  Event Viewer

Question 12

A technician needs to edit a protected .dll file but cannot find the file in the System32 directory. Which of the following Control Panel utilities should the technician use?

Accepted Answer

A)  System 
B)  Display 
C)  Folder Options 
D)  Indexing Options

Question 13

A technician accessed a network share from a computer joined to workgroup. The technician logged in as "user1" and directed the computer to save the username and password. Several weeks later, the technician wants to log in to this network share using the administrator account. The computer does not prompt for a username and password, but it automatically logs in to the network share under the "user1" account. Which of the following would allow the technician to log in using the "administrator" username?

Accepted Answer

A)  Use the command: net use Z: \fileserver\share Use the command: net use Z: \fileserver\share 
B)  Go to the Sync Center and disable the offline files feature. 
C)  Delete the "user" account for the network share in Credential Manager. 
D)  Join the computer and file server to a domain and delegate administrator rights to "user1". 
E)  Use the Advanced Sharing options in the Network and Sharing Center and enable "turn on network discovery".

Question 14

A SOHO customer has recently experienced a major hurricane. The customer has no backups and has lost all data and hardware associated with the company. The customer calls a contractor to assist in the rebuilding process and needs suggestions on the best way to prevent this from happening again. Which of the following recommendations should the contractor give to the customer? (Choose two.)

Accepted Answer

A)  Backup testing 
B)  Cloud storage 
C)  Local storage backups 
D)  Data recovery 
E)  Hot site
F) Waterproof devices

Question 15

Which of the following user types should be used in a Windows environment to grant Internet access without allowing the permanent storage of files on the system?

Accepted Answer

A)  Local Administrator 
B)  Standard User 
C)  Power User 
D)  Guest User

Question 16

A user moves a file from one NTFS disk to another NTFS disk. Which of the following describes the changes to the file permissions?

Accepted Answer

A)  The file has both the source and destination permissions 
B)  The file keeps the source permissions 
C)  The file permissions have to be set manually 
D)  The file receives the destination permissions

Question 17

A network administrator needs to be able to securely connect to a local router from within the office. Which of the following protocols should the administrator ensure is enabled on the router?

Accepted Answer

A)  RDP 
B)  SSH 
C)  TFTP 
D)  HTTP

Question 18

A technician needs to recommend a disaster recovery solution for a company that has three offices across two states. The technician must ensure the solution has: • The ability to centralize data backups • High availability • The ability to synchronize user data to local machines Which of the following solutions will the technician MOST likely recommend? (Choose two.)

Accepted Answer

A)  Cold storage of all corporate data 
B)  Redundant network links 
C)  Hot site 
D)  Servers at each location 
E)  Clustered backups
F) Cloud replication
G) Local backups

Question 19

Which of the following NTFS security settings overrides all other settings?

Accepted Answer

A)  Deny 
B)  Modify 
C)  Read 
D)  Write

Question 20

A user can access the company's internal website properly, but some e-commerce websites have stopped loading and been replaced with an error message. The technician who is troubleshooting the issue tries to update the malware scanner over the network, but the automatic update fails. However, a manual update is successful from a USB drive. No viruses are detected on the device after a full system scan. Which of the following is the MOST likely cause of the issue?

Accepted Answer

A)  Incorrect time 
B)  Browser redirection 
C)  Hijacked email 
D)  Rogue antivirus

Exam 2: CompTIA A+ Certification Exam: Core 2