Question 1

Creating a baseline of current performance is part of planning phase.

Accepted Answer

A) True 
 B)False

Question 2

Fractional Reductions are also referred to as _____.

Accepted Answer

A)  Hard Dollars 
B)  Soft Dollars 
C)  Actionable Savings 
D)  Reduced Response Time

Question 3

Pat is documenting the way data will be transformed from an existing system in order to become more compatible with the new system. What type of requirement is he documenting?

Accepted Answer

A)  Quality Requirement 
B)  Business Requirement 
C)  Both of the above 
D)  None of the above

Question 4

Which theory focuses on team development and behavior?

Accepted Answer

A)  Dialectical Models 
B)  Simpson Models 
C)  Forming-Storming-Norming-Performing Model 
D)  Evolutionary Models

Question 5

ISO 20000-2 address the issue of ITSM for:

Accepted Answer

A)  Code of Practice for Service Management 
B)  Specification for Service Management 
C)  Process Assessment 
D)  Process Improvement

Question 6

The attributes of a good requirement include:

Accepted Answer

A)  Traceable 
B)  Correct 
C)  Complete 
D)  Unambiguous 
E)  All of the above

Question 7

One of the critical success factors is acquiring COTS software is that the vendor will continue to provide additional features in the future. This critical success factor is commonly referred to as:

Accepted Answer

A)  Ease of Use 
B)  Expandability 
C)  Maintainability 
D)  Transferability 
E)  Reliability

Question 8

______is used to describe the extent to which an organization is willing to take risks.

Accepted Answer

A)  Risk Averse 
B)  Risk Response 
C)  Risk Appetite 
D)  Risk Foundation

Question 9

Which of the following is a tool used for project planning?

Accepted Answer

A)  Delphi technique 
B)  Peer Review 
C)  Expected Value Technique 
D)  Work Breakdown Structure (WBS)

Question 10

The Net Income (Loss) before taxes minus accounting tax effect on income is: ______

Accepted Answer

A)  Income (Gross) 
B)  Net Income (Loss) before Taxes 
C)  Income (Loss) from Operations 
D)  Net Income (Loss)

Question 11

Reliability is closely correlated with the functional attribute of correctness.

Accepted Answer

A) True 
 B)False

Question 12

Business Event Model is an excellent first step in determining what is to be:

Accepted Answer

A) True 
 B)False

Question 13

A program validates a numeric field as follows: Values less than 10 are rejected, values between 10 and 21 are accepted, values greater than or equal to 22 are rejected. Which of the following input values covers the MOST boundary values?

Accepted Answer

A)  9,10,11,22 
B)  9,10,21,22 
C)  10,11,21,22 
D)  10,11,20,21

Question 14

The role of the facilitator is:

Accepted Answer

A)  To help guide a group through a discussion 
B)  Not be judgmental 
C)  Create a productive environment 
D)  All of the above 
E)  None of the above

Question 15

A valid use of an IT measurement program is to record quantitative data that will be used in an employee performance appraisal.

Accepted Answer

A) True 
 B)False

Question 16

Goals have the following characteristics, EXCEPT:

Accepted Answer

A)  Action 
B)  Measurable Results 
C)  Achievable Fast 
D)  Time Oriented

Question 17

When it is said that the Business Analysis must be fully "bilingual", what two languages does the BA need to "speak"?

Accepted Answer

A)  English and Native Language of the Client 
B)  Information Technology and Business 
C)  Programming and Design 
D)  Quality Assurance and Quality Control

Question 18

Which of the following is the best tools for planning, tracking, and reporting time related activities?

Accepted Answer

A)  Gantt Charts 
B)  Control Charts 
C)  Histogram 
D)  Run Chart

Question 19

Which of the following is NOT true?

Accepted Answer

A)  Use case development results in a series of related tests call scenarios 
B)  Failure scenarios are unsuccessful conclusions that result in the actor abandoning the goal 
C)  All the scenarios for a single Use Case must meet all of the interactions related to different goal or sub-goal 
D)  If there is only one path, with no opportunities, changes or errors, there will be no scenarios

Question 20

___Methodology is focused on estimating project size from a functional or customer's perspective. It is designed to be independent on any specific language, operating system, or methodology.

Accepted Answer

A)  LOC - Lines of Code 
B)  Top Down Analysis 
C)  Function Point Analysis 
D)  All of the above 
E)  None of the above

Exam 1: Certified Software Business Analyst

Creating a baseline of current performance is part of planning phase.

Fractional Reductions are also referred to as _____.

Pat is documenting the way data will be transformed from an existing system in order to become more compatible with the new system. What type of requirement is he documenting?

Which theory focuses on team development and behavior?

ISO 20000-2 address the issue of ITSM for:

The attributes of a good requirement include:

One of the critical success factors is acquiring COTS software is that the vendor will continue to provide additional features in the future. This critical success factor is commonly referred to as:

______is used to describe the extent to which an organization is willing to take risks.

Which of the following is a tool used for project planning?

The Net Income (Loss) before taxes minus accounting tax effect on income is: ______

Reliability is closely correlated with the functional attribute of correctness.

Business Event Model is an excellent first step in determining what is to be:

A program validates a numeric field as follows: Values less than 10 are rejected, values between 10 and 21 are accepted, values greater than or equal to 22 are rejected. Which of the following input values covers the MOST boundary values?

The role of the facilitator is:

A valid use of an IT measurement program is to record quantitative data that will be used in an employee performance appraisal.

Goals have the following characteristics, EXCEPT:

When it is said that the Business Analysis must be fully "bilingual", what two languages does the BA need to "speak"?

Which of the following is the best tools for planning, tracking, and reporting time related activities?

Which of the following is NOT true?

___Methodology is focused on estimating project size from a functional or customer's perspective. It is designed to be independent on any specific language, operating system, or methodology.