Question 1

Quality assurance means the same as total quality control.

Accepted Answer

A) True 
 B)False  True

Question 2

Function points quantify data processing work outputs.

Accepted Answer

A) True 
 B)False  True

Question 3

What type of change do you need before you can obtain a behavior change?

Accepted Answer

A)   Lifestyle
B)   Internal
C)   Vocabulary
D)   Management C

Question 4

Function points are hardware and software independent.

Accepted Answer

A) True 
 B)False

Question 5

Quality and quality assurance are synonymous.

Accepted Answer

A) True 
 B)False

Question 6

The functionality/structure of the system created to solve a problem, satisfy a user need (note that this is the creative part of the design process) is known as the fishbone diagram.

Accepted Answer

A) True 
 B)False

Question 7

The Baldrige award is a world-wide quality award.

Accepted Answer

A) True 
 B)False

Question 8

Quality improvement programs must be management led and customer oriented.

Accepted Answer

A) True 
 B)False

Question 9

Quality assurance is the process by which product quality is compared with applicable standards, and the action taken when nonconformance is detected.

Accepted Answer

A) True 
 B)False

Question 10

The National Quality Awards provide a basis for successful benchmarking against other companies.

Accepted Answer

A) True 
 B)False

Question 11

For most projects, a little analysis shows that there are two distinct activities involved:

Accepted Answer

A)   The removal of defects
B)   The assessment of program quality
C)   Application of technology to critical tasks
D)   A & B Above

Question 12

With the optimizing process, the data is available to justify the application of technology to various critical tasks, and numerical evidence is available on the effectiveness with which the process has been applied to any given product.

Accepted Answer

A) True 
 B)False

Question 13

Sheela is told to prepare a report on the most commonly occurring product defects. She reviews the software defect reports, which categorize the defects as coding errors, requirements errors, documentation errors, etc. The best tool to report this information is:

Accepted Answer

A)   A cause and effect diagram
B)   A scatter plot
C)   A histogram
D)   A Pareto diagram

Question 14

Leadership evaluations are based upon the appropriateness, effectiveness and extent of the executives' and of the company's involvement in relation to the size and type of business.

Accepted Answer

A) True 
 B)False

Question 15

A non-sampling error relates to the sample properly reflecting the true characteristics of the population.

Accepted Answer

A) True 
 B)False

Question 16

Function points measure the lines of code.

Accepted Answer

A) True 
 B)False

Question 17

In quantifying risk, the term RE represents __________

Accepted Answer

A)   Risk Expense
B)   Related Expense
C)   Risk Exposure
D)   Risk Estimation

Question 18

What is the relationship between testing and quality assurance?

Accepted Answer

A)   QA is part of a complete testing process
B)   Testing and QA are two terms for the same thing
C)   Testing is part of a complete QA process
D)   When Testing is over it becomes QA

Question 19

A latent defect is the same as a fault.

Accepted Answer

A) True 
 B)False

Question 20

The ______________ is an application of process management and quality improvement concepts to software development and maintenance.

Accepted Answer

A)   Malcolm Baldridge
B)   ISO 9000
C)   SEI/CMM
D)   QS14000

Exam 2: CSTE Certified Software Test Engineer (CSTE)

Quality assurance means the same as total quality control.

Function points quantify data processing work outputs.

What type of change do you need before you can obtain a behavior change?

Function points are hardware and software independent.

Quality and quality assurance are synonymous.

The functionality/structure of the system created to solve a problem, satisfy a user need (note that this is the creative part of the design process) is known as the fishbone diagram.

The Baldrige award is a world-wide quality award.

Quality improvement programs must be management led and customer oriented.

Quality assurance is the process by which product quality is compared with applicable standards, and the action taken when nonconformance is detected.

The National Quality Awards provide a basis for successful benchmarking against other companies.

For most projects, a little analysis shows that there are two distinct activities involved:

With the optimizing process, the data is available to justify the application of technology to various critical tasks, and numerical evidence is available on the effectiveness with which the process has been applied to any given product.

Sheela is told to prepare a report on the most commonly occurring product defects. She reviews the software defect reports, which categorize the defects as coding errors, requirements errors, documentation errors, etc. The best tool to report this information is:

Leadership evaluations are based upon the appropriateness, effectiveness and extent of the executives' and of the company's involvement in relation to the size and type of business.

A non-sampling error relates to the sample properly reflecting the true characteristics of the population.

Function points measure the lines of code.

In quantifying risk, the term RE represents __________

What is the relationship between testing and quality assurance?

A latent defect is the same as a fault.

The ______________ is an application of process management and quality improvement concepts to software development and maintenance.