Question 1

​Which of the following statements is true regarding the access and legitimacy paradigm?

Accepted Answer

A) ​It focuses on differentiation. 
B) ​It is consistent with achieving organizational plurality. 
C) ​It focuses only on deep­level diversity dimensions. 
D) ​It makes a distinction between individual and group differences. 
E) ​It strives to create a demographically diverse work force that attracts a broader customer base.

Question 2

Which of the following is NOT one of the Big Five personality dimensions?

Accepted Answer

A) Emotional stability 
B) Extraversion 
C) Conscientiousness 
D) Empathy 
E) Agreeableness

Question 3

What is affirmative action? How does it affect U.S. business?

Accepted Answer

The answer of What is affirmative action? How does it...

Question 4

What does the term diversity mean? Briefly explain why it is an important issue for contemporary business.

Accepted Answer

The answer of What does the term diversity mean? Briefly...

Question 5

In the nursing home industry, pairing two younger workers with an older worker creates more job opportunities for the older workers. Furthermore, this pairing could be a significant advantage in nursing homes where an older worker may have more sensitivity to aging problems. This would be an example of a type of mentoring called _____.

Accepted Answer

A) awareness training 
B) coaching 
C) diversity pairing 
D) social integration 
E) acculturation

Question 6

Which of the following job positions most likely requires people with high degree of emotional stability??

Accepted Answer

A) Car mechanic 
B) Landscape designer 
C) 911 operator 
D) Electrician 
E) Meteorologist

Question 7

Companies in several industries are now waking up to the employment needs of women. They initiated several accommodations like flexible timings, work from home options to attract more women employees. This initiative is an example of _____.

Accepted Answer

A) disparity programs 
B) continuous federal agency monitoring 
C) poor codes of ethics 
D) ethical ombudsmen on staff 
E) diversity programs

Question 8

​Which of the following statements is true regarding discrimination based on sex?

Accepted Answer

A) ​Discrimination is considered the least significant factor behind the lack of women at top levels of management. 
B) ​Women are less likely than men to prioritize family over work in their careers. 
C) ​Women's career and job choices are often driven by the search for higher pay and advancement and not by jobs or careers that give them a greater sense of accomplishment and control. 
D) ​​Although progress is being made, sex discrimination continues to operate via the glass ceiling at higher levels in organizations. 
E) ​Sex discrimination is the sole reason for the slow rate at which women have been promoted to middle and upper levels of management and corporate boards.

Question 9

When a German pharmaceuticals company decided to implement a diversity training program, its human resources managers did a research and discovered that Americans typically reach decisions very quickly. One German manager described them as "hip shooters." This discovery had to do with _____.

Accepted Answer

A) organizational plurality 
B) behavioral diversity 
C) surface­level diversity 
D) deep­level diversity 
E) ego­driven heterogeneity

Question 10

Affirmative action refers to the purposeful steps taken by an organization to create employment opportunities for minorities and women. It is required by law for private employers with fifty or more employees.

Accepted Answer

A) True 
 B)False

Question 11

The glass ceiling is most closely associated with _____.

Accepted Answer

A) cultural diversity 
B) frequent rewards for achievements 
C) ethnic, racial, and gender discrimination 
D) broad spans of management, decentralization, and flat organizational structures 
E) narrow spans of management and long chains of command

Question 12

Which of the following is the most commonly used paradigm for managing diversity?

Accepted Answer

A) The access and legitimacy paradigm 
B) The personal integration paradigm 
C) ​The discrimination and fairness paradigm 
D) The affirmative action paradigm 
E) The learning and effectiveness paradigm

Question 13

Activity-based diversity training teaches employees the practical skills they need for managing a diverse work force, skills such as flexibility and adaptability, negotiation, problem solving, and conflict resolution.

Accepted Answer

A) True 
 B)False

Question 14

People with high degree of _____ respond well under stress.

Accepted Answer

A) conscientiousness 
B) openness to experience 
C) agreeableness 
D) emotional stability 
E) extraversion

Question 15

According to a recent census, over 40 percent of the Australian population was born overseas or had one parent born overseas. The abilities of these immigrants add value to the Australian workplace. The Australian government would have employers welcome these migrants and their children into their organizations as valued workers. Which paradigm for managing diversity does the Australian government most likely support?

Accepted Answer

A) The discrimination and fairness paradigm 
B) The access and legitimacy paradigm 
C) The learning and effectiveness paradigm 
D) The cultural stereotype paradigm 
E) The personal integration paradigm

Question 16

_____ is a term that describes a situation in organizations when there is a variety of demographic, cultural, and personal differences among the people who work there and the customers who do business there.

Accepted Answer

A) Cultural advantage 
B) Affirmative differentiation 
C) Diversity 
D) Cultural proaction 
E) Acculturation

Question 17

The fastest-growing population group in the United States is _____.

Accepted Answer

A) Vietnamese Americans 
B) Hispanic Americans 
C) African Americans 
D) Asian Americans 
E) Chinese Americans

Question 18

List the Big Five Personality Dimensions. How does an understanding of these dimensions benefit managers?

Accepted Answer

The answer of List the Big Five Personality Dimensions. How...

Question 19

Which of the following might account for the disparities between the percentages of African, Hispanic, and Asian Americans among the general population and their smaller representation in management positions?

Accepted Answer

A) Federal Trade Commission regulations 
B) Racial or ethnic discrimination in the workplace 
C) Watchdog advocacy groups 
D) Congressional lobbying 
E) Affirmative action programs

Question 20

A true statement about older workers is that they _____.

Accepted Answer

A) tend to perform less effectively compared to younger workers 
B) are more likely to quit, be late, or be absent than younger workers 
C) typically demonstrate poor judgment 
D) care less about the quality of their output than younger workers 
E) are likely to show better judgment

Exam 12: Managing Individuals and a Diverse Workforce