Question 1

Middle managers are typically responsible for coordinating and linking groups, departments, and divisions within a company.

Accepted Answer

A) True 
 B)False  True

Question 2

Which of the following is a designation of a middle manager?​

Accepted Answer

A)  ​Divisional manager
B)  Chief Finance Officer
C)  ​Office manager
D)  ​Shift supervisor
E)  ​Department manager A

Question 3

While good management is basic to starting and growing a business, once some measures of success have been achieved, good management becomes less important.

Accepted Answer

A) True 
 B)False  False

Question 4

Companies look for a total of four sets of skills in individuals to identify potential managers. These desired skills are technical skills, human skills, conceptual skills, and the motivation to manage.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following statements is true about first-line managers?

Accepted Answer

A)  They are are primarily a part of board of directors of a company.
B)  They are responsible for setting objectives consistent with top management's goals.
C)  They hold positions like plant manager, regional manager, or divisional manager.
D)  They are responsible for teaching entry­level employees how to do their jobs.
E)  They are responsible for creating a context for change.

Question 6

_____ are executives responsible for the overall direction of the organization.

Accepted Answer

A)  Middle managers
B)  Team leaders
C)  First­line managers
D)  Product supervisors
E)  ​Top managers

Question 7

After Hayworth Publishers realized that it was incurring losses, it set new objectives. These objectives were to increase revenues by at least 5 percent and reduce net losses by at least 80 percent. Which management function is used to set these goals and help the company meet them?

Accepted Answer

A)  Planning
B)  Organizing
C)  Controlling
D)  Motivating
E)  Leading

Question 8

While strong interpersonal conflict management skills are important for first-line managers, it is not a very important skill for team leaders.

Accepted Answer

A) True 
 B)False

Question 9

Conceptual skills are most important for lower-level managers to possess.

Accepted Answer

A) True 
 B)False

Question 10

Management is getting work done through others.

Accepted Answer

A) True 
 B)False

Question 11

The motivation to manage tends to be higher among managers at higher levels in the organization than it is among managers at lower levels in the organization.

Accepted Answer

A) True 
 B)False

Question 12

_____ refers to monitoring progress toward goal achievement and taking corrective action when needed.

Accepted Answer

A)  Planning
B)  Organizing
C)  Leading
D)  Controlling
E)  Motivating

Question 13

When Ruth was hired to be the second-in-command at Graham Mailing Services, she was told that her role involved dealing with employees to make sure that they got mailing done to customers' specifications. She was supposed supervise the work of her employees and make sure that they did their job well. Ruth's job was in:

Accepted Answer

A)  marketing.
B)  relationship control.
C)  management.
D)  customer service.
E)  finance.

Question 14

Team leaders are responsible for managing both internal team relationships and their team's external relationships with other teams, departments, and divisions in a company.

Accepted Answer

A) True 
 B)False

Question 15

Top managers are the managers responsible for facilitating team activities toward goal accomplishment.

Accepted Answer

A) True 
 B)False

Question 16

Fruitlicious is a fruit juice manufacturing company. The company ensures that all the raw materials are used well and minimal waste is produced. The juice extraction and packaging units are designed in such way that quality is maintained with minimal costs. It can be said that Fruitlicious demonstrates _____.

Accepted Answer

A)  opportunism
B)  process loss
C)  efficiency
D)  centralization
E)  reciprocity

Question 17

Venus Stores has installed more billing counters in its stores to reduce waiting time for customers. This will help the store improve its _____.

Accepted Answer

A)  reciprocity
B)  process loss
C)  satisficing
D)  effectiveness
E)  entropy

Question 18

Upper-level managers may actually spend more time dealing directly with people than lower-level managers.

Accepted Answer

A) True 
 B)False

Question 19

The job of a team leader would not be considered a management position.

Accepted Answer

A) True 
 B)False

Question 20

The typical titles used for top managers are general manager, plant manager, regional manager, and divisional manager.

Accepted Answer

A) True 
 B)False

Exam 1: Management

Middle managers are typically responsible for coordinating and linking groups, departments, and divisions within a company.

Which of the following is a designation of a middle manager?​

While good management is basic to starting and growing a business, once some measures of success have been achieved, good management becomes less important.

Companies look for a total of four sets of skills in individuals to identify potential managers. These desired skills are technical skills, human skills, conceptual skills, and the motivation to manage.

Which of the following statements is true about first-line managers?

_____ are executives responsible for the overall direction of the organization.

After Hayworth Publishers realized that it was incurring losses, it set new objectives. These objectives were to increase revenues by at least 5 percent and reduce net losses by at least 80 percent. Which management function is used to set these goals and help the company meet them?

While strong interpersonal conflict management skills are important for first-line managers, it is not a very important skill for team leaders.

Conceptual skills are most important for lower-level managers to possess.

Management is getting work done through others.

The motivation to manage tends to be higher among managers at higher levels in the organization than it is among managers at lower levels in the organization.

_____ refers to monitoring progress toward goal achievement and taking corrective action when needed.

Team leaders are responsible for managing both internal team relationships and their team's external relationships with other teams, departments, and divisions in a company.

Top managers are the managers responsible for facilitating team activities toward goal accomplishment.

Venus Stores has installed more billing counters in its stores to reduce waiting time for customers. This will help the store improve its _____.

Upper-level managers may actually spend more time dealing directly with people than lower-level managers.

The job of a team leader would not be considered a management position.

The typical titles used for top managers are general manager, plant manager, regional manager, and divisional manager.

Which of the following is a designation of a middle manager?