Exam 10: Understanding Work Teams

You have been assigned to a problem-solving team. You have never met any of the team members before, but you have been given their resumes. It is your job to match the team members to the various roles that are needed for successful completion of your project. Your team consists of the following members: Iris is a recent college graduate with a degree in mathematics. She likes to keep an eye on the big picture and enjoys coordinating the work of others. James has been with the company for 15 years and has had experience in several areas within the company. He has a reputation for strong leadership and effective follow-through. Betty is highly motivated and intelligent. She has several advanced degrees and is able to view situations from differing viewpoints. You have decided that you are willing to take on any group role that is handed to you, but you are more comfortable with implementing ideas than with initiating them. -The person best suited for the role of adviser is probably ________.

Which of the following types of teams would most likely be assembled to improve the efficiency of a company's production process?

The role of the "linker" describes the person within the work team who coordinates and integrates the work of team members.

Compared to traditional departments, teams tend to be less flexible and less responsive to changing events.

Describe and discuss self-managed work teams.

To succeed in achieving their goals, teams must ________.

Discuss strategies an organization might use to turn individuals into team players and how this might affect two typical team processes while the team is organizing.

You are the vice-president of a division of a large, multi-national company that makes electronic equipment for consumers and the military. You have several managers that have created some teams. Also, there are several projects underway and you need to decide what types of teams to use for each situation. -Janice is your director of sales. Since her employees are located in Europe, Asia, and North America, she has decided to use instant messaging to tie her employees together in order to develop a marketing strategy for a new product line. This is an example of a ________ team.

Which of the following statements best defines a work group?

Self-managed teams are typically comprised of how many members?