Exam 10: Understanding Work Teams

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________ teams are an effective way to allow people from diverse areas within an organization to exchange information, develop new ideas and solve problems, and coordinate complex projects.

(Multiple Choice)
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A team that has a good plan, but is also willing to adjust their master plan and adapt when conditions call for it demonstrates high ________, an important variable in successful team processes.

(Multiple Choice)
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You are a member of a team of eight individuals from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment. You are most likely a member of a self-managed work team.

(True/False)
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To perform effectively, a team requires three different types of skills: technical expertise, problem-solving and decision-making skills, and interpersonal skills.

(True/False)
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Teamwork takes more time and often more resources than individual work.

(True/False)
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Which of the following types of teams allows for collaboration between team members who are physically dispersed?

(Multiple Choice)
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On her work team, Michelle develops detailed tasks lists and work flow charts to help her team members understand the steps involved in each project. She also maintains the project calendar and receives periodic updates from each team member to ensure that projects are progressing on schedule. Which role does Michelle most likely fill on her team?

(Multiple Choice)
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Which is not one of the most common types of teams?

(Multiple Choice)
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Which of the following is not one of the key components of effective teams?

(Multiple Choice)
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Design the most effective team to figure out ways to reduce the number of preparation hours for shipping products overseas for your company. Choose the type of team from one of the four principal team types. Describe your team's context, composition, and process parameters.

(Essay)
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You find that in a team situation you prefer to be the one who examines details and is concerned with enforcing rules and regulations. Your role is that of the ________.

(Multiple Choice)
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Your analytical skills are very good and you enjoy the role of integrating creative ideas for your group. You will find that you are most effective in the role of the "promoter."

(True/False)
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________ teams are made up of employees from about the same hierarchical level.

(Multiple Choice)
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Your company is considering implementing work teams in your Vietnam facility. You should find this relatively easy because those employees will have strong ________ values.

(Multiple Choice)
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To provide teams with adequate resources, a company must supply which of the following?

(Multiple Choice)
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Work teams often provide intrinsic rewards, such as camaraderie.

(True/False)
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Turnover rates are higher for self-managed work teams than for employees working in traditional work structures.

(True/False)
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Which of the following is not one of the nine potential team roles identified for successful teams?

(Multiple Choice)
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Discuss the advantages and disadvantages of diversity on teams. Discuss diversity in a global context. How does cultural diversity affect team-building?

(Essay)
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What are some special challenges that virtual teams face? For virtual teams to be effective, what should management ensure?

(Essay)
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