Question 1

Work teams produce final results that exceed the sum of individual team member inputs.

Accepted Answer

A) True 
 B)False

Question 2

The extensive use of teams creates the potential for an organization to generate greater outputs with no increase in inputs.

Accepted Answer

A) True 
 B)False

Question 3

What types of people are valuable in teams because they're good at backing up fellow team members and at sensing when that support is truly needed?

Accepted Answer

A)  conscientious people 
B)  extroverted people 
C)  introverted people 
D)  agreeable people 
E)  open people 
A)  conscientious people 
B)  extroverted people 
C)  introverted people 
D)  agreeable people 
E)  open people

Question 4

Which type of conflict is almost always dysfunctional?

Accepted Answer

A)  task conflict 
B)  efficacy conflict 
C)  relationship conflict 
D)  resource conflict 
E)  social conflict 
A)  task conflict 
B)  efficacy conflict 
C)  relationship conflict 
D)  resource conflict 
E)  social conflict

Question 5

According to a recent study, in which of the following places do employees report the highest levels of teamwork?

Accepted Answer

A)  United States 
B)  Canada 
C)  Asia-Pacific 
D)  Mexico 
E)  Finland 
A)  United States 
B)  Canada 
C)  Asia-Pacific 
D)  Mexico 
E)  Finland

Question 6

Explain how organizations can create team players.

Accepted Answer

The primary options managers have for tr

Question 7

One stream of research has identified potential team roles that people prefer to play. The "creator" role is one who ________.

Accepted Answer

A)  champions ideas 
B)  initiates new ideas 
C)  provides structure 
D)  coordinates and integrates 
E)  manages subordinates 
A)  champions ideas 
B)  initiates new ideas 
C)  provides structure 
D)  coordinates and integrates 
E)  manages subordinates

Question 8

Effective teams have confidence in themselves and believe they can succeed. This confidence is termed ________.

Accepted Answer

A)  social facilitation 
B)  goal congruence 
C)  social loafing 
D)  team efficacy 
E)  self serving bias 
A)  social facilitation 
B)  goal congruence 
C)  social loafing 
D)  team efficacy 
E)  self serving bias

Question 9

One advantage of cross-functional teams is that they are easy to manage.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is not true about virtual teams?

Accepted Answer

A)  There is an absence of paraverbal cues. 
B)  Members are more satisfied with the group interaction process. 
C)  There is limited social context. 
D)  They are more task-oriented. 
E)  Members are more focused on production than on process. 
A)  There is an absence of paraverbal cues. 
B)  Members are more satisfied with the group interaction process. 
C)  There is limited social context. 
D)  They are more task-oriented. 
E)  Members are more focused on production than on process.

Question 11

You have been assigned to a problem-solving team. You have never met any of the team members before, but you have been given their resumes. It is your job to match the team members to the various roles that are needed for successful completion of your project.

Your team consists of the following members: Iris is a recent college graduate with a degree in mathematics. She likes to keep an eye on the big picture and enjoys coordinating the work of others. James has been with the company for 15 years and has had experience in several areas within the company. He has a reputation for strong leadership and effective follow-through. Betty is highly motivated and intelligent. She has several advanced degrees and is able to view situations from differing viewpoints. You have decided that you are willing to take on any group role that is handed to you, but you are more comfortable with implementing ideas than with initiating them.

-James is best suited to which role?

Accepted Answer

A)  organizer 
B)  maintainer 
C)  linker 
D)  adviser 
E)  producer 
A)  organizer 
B)  maintainer 
C)  linker 
D)  adviser 
E)  producer

Question 12

In addition to evaluating and rewarding employees for their individual contributions, management should consider using which of the following to reinforce team effort and commitment?

Accepted Answer

A)  personalized incentives 
B)  consistent wages for all team members 
C)  individual performance evaluations 
D)  fixed hourly wages 
E)  profit sharing 
A)  personalized incentives 
B)  consistent wages for all team members 
C)  individual performance evaluations 
D)  fixed hourly wages 
E)  profit sharing

Question 13

Which term defines the degree to which members of a work unit share a common demographic attribute and the impact of this attribute on turnover?

Accepted Answer

A)  group demography 
B)  turnover rate 
C)  organizational demography 
D)  work demography 
E)  department demography 
A)  group demography 
B)  turnover rate 
C)  organizational demography 
D)  work demography 
E)  department demography

Question 14

Canadians would most likely have more difficulty using work teams than the Japanese.

Accepted Answer

A) True 
 B)False

Question 15

Eva is not getting the results she needs from her data base administration team. She believes that part of the problem is that they are a virtual team and that they aren't communicating well. Which of the following is not something that Eva should do to create an effective virtual team?

Accepted Answer

A)  Establish trust among the members. 
B)  Allow more independence among members. 
C)  Monitor progress closely. 
D)  Send team results to each other. 
E)  Publicize team successes company wide. 
A)  Establish trust among the members. 
B)  Allow more independence among members. 
C)  Monitor progress closely. 
D)  Send team results to each other. 
E)  Publicize team successes company wide.

Question 16

Establishing teams provides an effective means for increasing democratic practices within an organization.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following statements best characterizes the use of work teams?

Accepted Answer

A)  Teams are unnecessary if an individual can do the job better. 
B)  Teams are necessary for encouraging individuals to work independently. 
C)  Within a company, teams perform best if they are structured similarly. 
D)  Employees are usually responsible for suggesting that teams be created. 
E)  In successful companies, teamwork is always preferable to individual work. 
A)  Teams are unnecessary if an individual can do the job better. 
B)  Teams are necessary for encouraging individuals to work independently. 
C)  Within a company, teams perform best if they are structured similarly. 
D)  Employees are usually responsible for suggesting that teams be created. 
E)  In successful companies, teamwork is always preferable to individual work.

Question 18

"Social loafing" is most likely to occur within a team whenever one team member's contributions are invisible to the rest of the team.

Accepted Answer

A) True 
 B)False

Question 19

Teams aren't always the best choice to get a job done. They can often be more costly than individual work. Which of the following is not a cost of teamwork, compared to individual work?

Accepted Answer

A)  decreased meeting obligations 
B)  increased time costs 
C)  more required resources 
D)  high communication demands 
E)  conflict management needs 
A)  decreased meeting obligations 
B)  increased time costs 
C)  more required resources 
D)  high communication demands 
E)  conflict management needs

Question 20

Which of the following qualities is not found in work groups?

Accepted Answer

A)  energy 
B)  enthusiasm 
C)  synergy 
D)  objectives 
E)  security 
A)  energy 
B)  enthusiasm 
C)  synergy 
D)  objectives 
E)  security

Work teams produce final results that exceed the sum of individual team member inputs.

The extensive use of teams creates the potential for an organization to generate greater outputs with no increase in inputs.

What types of people are valuable in teams because they're good at backing up fellow team members and at sensing when that support is truly needed?

Which type of conflict is almost always dysfunctional?

According to a recent study, in which of the following places do employees report the highest levels of teamwork?

Explain how organizations can create team players.

One stream of research has identified potential team roles that people prefer to play. The "creator" role is one who ________.

Effective teams have confidence in themselves and believe they can succeed. This confidence is termed ________.

One advantage of cross-functional teams is that they are easy to manage.

Which of the following is not true about virtual teams?

In addition to evaluating and rewarding employees for their individual contributions, management should consider using which of the following to reinforce team effort and commitment?

Which term defines the degree to which members of a work unit share a common demographic attribute and the impact of this attribute on turnover?

Canadians would most likely have more difficulty using work teams than the Japanese.

Eva is not getting the results she needs from her data base administration team. She believes that part of the problem is that they are a virtual team and that they aren't communicating well. Which of the following is not something that Eva should do to create an effective virtual team?

Establishing teams provides an effective means for increasing democratic practices within an organization.

Which of the following statements best characterizes the use of work teams?

"Social loafing" is most likely to occur within a team whenever one team member's contributions are invisible to the rest of the team.

Teams aren't always the best choice to get a job done. They can often be more costly than individual work. Which of the following is not a cost of teamwork, compared to individual work?

Which of the following qualities is not found in work groups?

What Is Organizational Behavior

Foundations of Individual Behavior

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Basic Motivation Concepts

Motivation: From Concept to Applications

Foundations of Group Behavior

Communication

Basic Approaches to Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 10: Understanding Work Teams

Work teams produce final results that exceed the sum of individual team member inputs.

The extensive use of teams creates the potential for an organization to generate greater outputs with no increase in inputs.

What types of people are valuable in teams because they're good at backing up fellow team members and at sensing when that support is truly needed?

Which type of conflict is almost always dysfunctional?

According to a recent study, in which of the following places do employees report the highest levels of teamwork?

Explain how organizations can create team players.

One stream of research has identified potential team roles that people prefer to play. The "creator" role is one who ________.

Effective teams have confidence in themselves and believe they can succeed. This confidence is termed ________.

One advantage of cross-functional teams is that they are easy to manage.

Which of the following is not true about virtual teams?

In addition to evaluating and rewarding employees for their individual contributions, management should consider using which of the following to reinforce team effort and commitment?

Which term defines the degree to which members of a work unit share a common demographic attribute and the impact of this attribute on turnover?

Canadians would most likely have more difficulty using work teams than the Japanese.

Eva is not getting the results she needs from her data base administration team. She believes that part of the problem is that they are a virtual team and that they aren't communicating well. Which of the following is not something that Eva should do to create an effective virtual team?

Establishing teams provides an effective means for increasing democratic practices within an organization.

Which of the following statements best characterizes the use of work teams?

"Social loafing" is most likely to occur within a team whenever one team member's contributions are invisible to the rest of the team.

Teams aren't always the best choice to get a job done. They can often be more costly than individual work. Which of the following is not a cost of teamwork, compared to individual work?

Which of the following qualities is not found in work groups?

What Is Organizational Behavior

Foundations of Individual Behavior

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Basic Motivation Concepts

Motivation: From Concept to Applications

Foundations of Group Behavior

Communication

Basic Approaches to Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters