Exam 16: Organizational Culture

Nunya is a computer software company that employs highly intelligent, but somewhat unusual people. Every Friday, free lollipops, toys, or other treats are given out to encourage employees to remember how creative they were when they were children. At the beginning of each quarterly executive meeting, employees are reminded that the founders were three young people who "got lucky" and sold a video game that they invented. Employees are allowed to dress in blue jeans and can set their own working hours. -The dress code worn by Nunya employees is an example of a ________ through which organization culture is transmitted.

Culture is most likely to be a liability when ________.

The correct order for the stages of the socialization process is ________.

What are the three stages of socialization through which employees become indoctrinated into an organization's culture?

The most potent means of transmitting culture to employees are stories, rituals, related symbols, and language.

Which of the following is not an example of stories?

The business department holds some unique values in addition to the ________ of the dominant culture.

The success of a merger depends most strongly upon the example set by the top management of the merged organizations.

Material symbols convey to employees the degree of egalitarianism that is desired by top management.

How might U.S. managers be culturally sensitive?

Consistency of behavior is an asset to an organization when it faces ________.

The Young Woman's Club of Williams has been operating for seventy-five years as an organization that supports women who stay at home. For years it has been one of the most prestigious organizations in town with a strong membership. This group has always held classes in cooking, sewing, and child rearing. It has always been made up of upper middle-class women from the small town of Williams. As the area has grown, many people have moved into Williams and now commute to Capital City, just 15 miles away. Most of the newcomers are dual-income couples, with both spouses holding full-time jobs. -It is probable that the culture of the Young Woman's Club of Williams will ________.

Organizations that promote a spiritual culture ________.

________ are indicators of a strong organizational culture.

Which one of the following terms is not a component of rituals?

The Young Woman's Club of Williams has been operating for seventy-five years as an organization that supports women who stay at home. For years it has been one of the most prestigious organizations in town with a strong membership. This group has always held classes in cooking, sewing, and child rearing. It has always been made up of upper middle-class women from the small town of Williams. As the area has grown, many people have moved into Williams and now commute to Capital City, just 15 miles away. Most of the newcomers are dual-income couples, with both spouses holding full-time jobs. -The culture of the Young Woman's Club can be defined as ________.

The stage of socialization where an individual confronts the possible dichotomy between her expectations and reality is the encounter stage.

Organizational cultures often reflect national cultures.

Management can create more ethical cultures through the following means: acting as visible role models, communicating ethical expectations, providing ethical training, visibly rewarding ethical acts and punishing unethical ones, and providing protective mechanisms.

If there is a basic conflict between the individual's expectations and the reality of working in an organization, the employee is most likely to be disillusioned and quit during which stage of socialization?