Exam 16: Organizational Culture

Phyllis works for a corporation that recently fired three top managers who were caught using the company credit cards to lavishly furnish their offices and even purchase "office" furniture that was found in their personal homes. Which method of maintaining an ethical culture is Phyllis's company pursuing?

Which of the following terms is part of the definition of a strong culture?

Which of the following is not a criticism of the idea of the spiritual organizational culture?

To create a more ethical culture, management should do all of the following except ________.

As organizations have widened spans of control, flattened structures, introduced teams, reduced formalization, and empowered employees, the ________ provided by a strong culture ensures that everyone is pointed in the same direction.

New employees are usually comfortable with their organizations by the end of the ________ stage of socialization.

Research demonstrates that subcultures act to undermine the dominant culture.

The selection process helps sustain the organization's culture by ________.

________ typically contain(s) a narrative of events about the organization's founders, rule breaking, or reactions to past mistakes.

You are new to an organization and do not really know what to expect about the socialization process. You are a recent M.B.A. and have an undergraduate degree in computer science. Your new firm is a software development company with an emphasis in the health care industry. Your hiring process includes campus interviews, a day-long trip to interview at the company, an offer phone call and letter, and some promotional material sent via the mail. When you arrive for your first day of work, you spend half a day in an orientation session with Human Resources, where you complete paperwork and receive a company handbook. Then you spend the rest of the day with your supervisor, who gives you a tour, introduces you to your co-workers, and explains your first project. After that, you begin working and getting to know the others in the company. You find that in most respects, your experience fits your expectations, but in some ways you are surprised by realities that you hadn't expected. None of these surprises is too difficult to accept, so you eventually begin to feel at home and happy with your new job. -Your first day at work is part of the ________ stage of socialization.

Jennifer is opening a new clothing boutique and she wants to cultivate a positive, hip, culture at the store. Which of the following is not something that Jennifer could do to create the culture that she desires?

You are new to an organization and do not really know what to expect about the socialization process. You are a recent M.B.A. and have an undergraduate degree in computer science. Your new firm is a software development company with an emphasis in the health care industry. Your hiring process includes campus interviews, a day-long trip to interview at the company, an offer phone call and letter, and some promotional material sent via the mail. When you arrive for your first day of work, you spend half a day in an orientation session with Human Resources, where you complete paperwork and receive a company handbook. Then you spend the rest of the day with your supervisor, who gives you a tour, introduces you to your co-workers, and explains your first project. After that, you begin working and getting to know the others in the company. You find that in most respects, your experience fits your expectations, but in some ways you are surprised by realities that you hadn't expected. None of these surprises is too difficult to accept, so you eventually begin to feel at home and happy with your new job. -The learning that you experience during the interviewing and hiring process occurs as part of the ________ stage of employee socialization.

Which of the following is most likely to result from a strong organizational culture?

A strong culture can act as a substitute for which of the following?

An organizational culture most likely to shape high ethical standards is one that ________.

Phil is new at JPS Corp, but after a week he already knows that the founder of the corporation started the business in his garage with only $10,000 and one client. This information was most likely transmitted to Phil by way of ________.

Explain how an institutionalized culture can be a barrier to diversity. Describe how an organization could utilize the three forces at play in sustaining a culture to help create a diverse workforce.

Discuss four ways that employees learn culture.

Which of the following is not a message conveyed by material symbols?

Cultures within an organization that are defined by departmental designations are often called ________.