Exam 16: Organizational Culture

What are the characteristics of a spiritual organization?

Compare and contrast an ethical organizational culture and a positive organizational culture. How are they similar and different?

Nunya is a computer software company that employs highly intelligent, but somewhat unusual people. Every Friday, free lollipops, toys, or other treats are given out to encourage employees to remember how creative they were when they were children. At the beginning of each quarterly executive meeting, employees are reminded that the founders were three young people who "got lucky" and sold a video game that they invented. Employees are allowed to dress in blue jeans and can set their own working hours. -Reminding employees about the founders at each quarterly meeting is an example of which technique for transmitting culture?

Larry has an employee that is amazing at clearly seeing rules and enforcing them. He has recently promoted her to the lead position in quality assurance. Which aspect of creating a positive organizational culture is Larry utilizing?

You are new to an organization and do not really know what to expect about the socialization process. You are a recent M.B.A. and have an undergraduate degree in computer science. Your new firm is a software development company with an emphasis in the health care industry. Your hiring process includes campus interviews, a day-long trip to interview at the company, an offer phone call and letter, and some promotional material sent via the mail. When you arrive for your first day of work, you spend half a day in an orientation session with Human Resources, where you complete paperwork and receive a company handbook. Then you spend the rest of the day with your supervisor, who gives you a tour, introduces you to your co-workers, and explains your first project. After that, you begin working and getting to know the others in the company. You find that in most respects, your experience fits your expectations, but in some ways you are surprised by realities that you hadn't expected. None of these surprises is too difficult to accept, so you eventually begin to feel at home and happy with your new job. -When you begin to notice things that are not as you expected, you are in the ________ stage of socialization.

The degree to which employees are encouraged to be innovative and take risks is termed aggressiveness.

Rituals perform all of the following functions except that of ________.

All of the following are factors that serve to sustain organizational cultures except ________.

Which of the following is not a general perception that the international business community has of U.S. managers?

The Young Woman's Club of Williams has been operating for seventy-five years as an organization that supports women who stay at home. For years it has been one of the most prestigious organizations in town with a strong membership. This group has always held classes in cooking, sewing, and child rearing. It has always been made up of upper middle-class women from the small town of Williams. As the area has grown, many people have moved into Williams and now commute to Capital City, just 15 miles away. Most of the newcomers are dual-income couples, with both spouses holding full-time jobs. -The Young Woman's Club is most likely to ________.

A corporation that makes sure that all of their products are purchased directly from the producers, effectively eliminating the middle-man, and striving for fair trade practices is engaging in ________, a common element of a spiritual organization.

The macro view of culture that gives an organization its distinct personality is its ________ culture.

Identify and describe the seven primary characteristics that capture the essence of an organization's culture.

Evidence shows that spirituality and profits may be compatible objectives.

The primary or dominant values that are accepted throughout the organization are known as ________.

The employee compares her expectations to organizational reality in which stage of socialization?

Masterson College is a small liberal arts women's college in North Carolina. The founders of the college were Baptist and were committed to the idea that a liberal arts education was the best preparation for life-long learning. The college has continued to support this orientation towards liberal arts education and has actually moved to strengthen that commitment recently. Within the last two decades, the business department has become one of the larger departments on campus. The faculty of the business department are also committed to finding employment for their graduates and believe that two things are critical for this to happen: 1) their students must have a solid understanding of the fundamentals of their discipline; and 2) internships are an important method of establishing the connections and opportunities for employment. -The belief in a liberal arts education is part of the ________ of the college.

The selection process helps candidates learn about an organization. If employees perceive a conflict between their values and those of the organization, this gives them a chance to ________.

The key characteristic of organizational culture that addresses the degree to which people are competitive rather than easygoing is termed ________.

What can management do to create a more ethical culture within an organization?