Question 1

A multinational corporation is a firm with extensive international business involvement.

Accepted Answer

A) True 
 B)False

Question 2

Franz Colruyt has achieved low-cost leadership through:

Accepted Answer

A) effective use of voice mail. 
B) plastic,not paper,shopping bags. 
C) background music that subtly encourages shoppers to buy more. 
D) converting factories,garages,and theaters into retail outlets. 
E) exclusive use of the Euro. 
A) effective use of voice mail. 
B) plastic,not paper,shopping bags. 
C) background music that subtly encourages shoppers to buy more. 
D) converting factories,garages,and theaters into retail outlets. 
E) exclusive use of the Euro.

Question 3

Identify and explain the four basic global operations strategies.Give an example of each strategy.

Accepted Answer

The multidomestic strategy decentralizes

Question 4

The multidomestic OM strategy maximizes local responsiveness while achieving a significant cost advantage.

Accepted Answer

A) True 
 B)False

Question 5

An operations manager is performing a factor-rating analysis to help him choose an outsourcing provider.He is focusing on two factors: A and B,using a weight of 75% for factor A and 25% for factor B.He has scored five different potential providers on both factors,using a scale of 1-5,with 1 representing the BEST score.Based on the scores provided in the table below,which provider should be chosen?

Accepted Answer

A) Alpha 
B) Beta 
C) Gamma 
D) Phi 
E) Omega 
A) Alpha 
B) Beta 
C) Gamma 
D) Phi 
E) Omega

Question 6

The ________ strategy uses subsidiaries,franchises,or joint ventures with substantial independence.

Accepted Answer

The answer of The ________ strategy uses subsidiaries,franchises,or joint ventures...

Question 7

Multinational organizations can shop from country to country and cut costs through:

Accepted Answer

A) lower wage scales. 
B) lower indirect costs. 
C) less stringent regulations. 
D) lower taxes and tariffs. 
E) all of the above. 
A) lower wage scales. 
B) lower indirect costs. 
C) less stringent regulations. 
D) lower taxes and tariffs. 
E) all of the above.

Question 8

Which of the following represents a reason for globalizing operations?

Accepted Answer

A) to improve the supply chain 
B) to improve operations 
C) to expand a product's life cycle 
D) to attract and retain global talent 
E) all of the above 
A) to improve the supply chain 
B) to improve operations 
C) to expand a product's life cycle 
D) to attract and retain global talent 
E) all of the above

Question 9

Low-cost leadership is the ability to distinguish the offerings of the organization in a way that the customer perceives as adding value.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following statements about organizational missions is FALSE?

Accepted Answer

A) They reflect a company's purpose. 
B) They indicate what a company intends to contribute to society. 
C) They are formulated after strategies are known. 
D) They define a company's reason for existence. 
E) They provide guidance for functional area missions. 
A) They reflect a company's purpose. 
B) They indicate what a company intends to contribute to society. 
C) They are formulated after strategies are known. 
D) They define a company's reason for existence. 
E) They provide guidance for functional area missions.

Question 11

The acronym MNC stands for

Accepted Answer

A) Mexican National Committee (for international trade) 
B) Maquiladora Negates Competition 
C) Maytag-Nestlé Corporation 
D) Multinational Corporation 
E) Maritime Navigation Company 
A) Mexican National Committee (for international trade) 
B) Maquiladora Negates Competition 
C) Maytag-Nestlé Corporation 
D) Multinational Corporation 
E) Maritime Navigation Company

Question 12

Which of the following is an example of competing on the basis of differentiation?

Accepted Answer

A) A firm manufactures its product with less raw material waste than its competitors do. 
B) A firm's products are introduced into the market faster than its competitors' products are. 
C) A firm's distribution network routinely delivers its product on time. 
D) A firm offers more reliable products than its competitors do. 
E) A firm advertises more than its competitors do. 
A) A firm manufactures its product with less raw material waste than its competitors do. 
B) A firm's products are introduced into the market faster than its competitors' products are. 
C) A firm's distribution network routinely delivers its product on time. 
D) A firm offers more reliable products than its competitors do. 
E) A firm advertises more than its competitors do.

Question 13

Which of the following is LEAST likely to be a low-cost leadership competitive advantage?

Accepted Answer

A) low overhead 
B) effective capacity use 
C) inventory management 
D) broad product line 
E) mass production 
A) low overhead 
B) effective capacity use 
C) inventory management 
D) broad product line 
E) mass production

Question 14

The ________ strategy utilizes a standardized product across countries.

Accepted Answer

The answer of The ________ strategy utilizes a standardized product...

Question 15

Porter's Five Forces Model contains which of the following?

Accepted Answer

A) immediate rivals 
B) potential entrants 
C) customers 
D) suppliers 
E) all of the above 
A) immediate rivals 
B) potential entrants 
C) customers 
D) suppliers 
E) all of the above

Question 16

The ________ strategy uses exports and licenses to penetrate globally.

Accepted Answer

The answer of The ________ strategy uses exports and licenses...

Question 17

Since the early 1990s,residents in a number of developing countries have overcome culture,religious,ethnic,and political productivity barriers.These disappearing barriers coupled with simultaneous advances in technology,reliable shipping,and cheap communication have all led to the growth of what three things?

Accepted Answer

1.World trade 2.Glob

Question 18

Which of the international operations strategies uses import/export or licensing of existing products?

Accepted Answer

A) international strategy 
B) global strategy 
C) transnational strategy 
D) multidomestic strategy 
E) worldwide strategy 
A) international strategy 
B) global strategy 
C) transnational strategy 
D) multidomestic strategy 
E) worldwide strategy

Question 19

Define core competencies.

Accepted Answer

A set of skills,tale

Question 20

________ and ________ are two issues where significant cultural differences are large,yet progress toward global uniformity is slowly being accepted.

Accepted Answer

Bribery,pr

Exam 2: Operations Strategy in a Global Environment

A multinational corporation is a firm with extensive international business involvement.

Franz Colruyt has achieved low-cost leadership through:

Identify and explain the four basic global operations strategies.Give an example of each strategy.

The multidomestic OM strategy maximizes local responsiveness while achieving a significant cost advantage.

The ________ strategy uses subsidiaries,franchises,or joint ventures with substantial independence.

Multinational organizations can shop from country to country and cut costs through:

Which of the following represents a reason for globalizing operations?

Low-cost leadership is the ability to distinguish the offerings of the organization in a way that the customer perceives as adding value.

Which of the following statements about organizational missions is FALSE?

The acronym MNC stands for

Which of the following is an example of competing on the basis of differentiation?

Which of the following is LEAST likely to be a low-cost leadership competitive advantage?

The ________ strategy utilizes a standardized product across countries.

Porter's Five Forces Model contains which of the following?

The ________ strategy uses exports and licenses to penetrate globally.

Which of the international operations strategies uses import/export or licensing of existing products?

Define core competencies.

________ and ________ are two issues where significant cultural differences are large,yet progress toward global uniformity is slowly being accepted.

Operations and Productivity

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Process Strategy

Capacity and Constraint Management

Location Strategies

Layout Strategies

Human Resources, job Design, and Work Measurement

Supply Chain Management

Inventory Management

Aggregate Planning and Sop

Material Requirements Planning Mrpand Erp

Short-Term Scheduling

Jit, tps, and Lean Operations

Maintenance and Reliability

Sustainability in the Supply Chain

Statistical Process Control

Supply Chain Management Analytics

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

Simulation

Filters

and are two issues where significant cultural differences are large,yet progress toward global uniformity is slowly being accepted.