Question 1

Many new car buyers choose to buy a car with little or no money down and payments for many years because of the ________.

Accepted Answer

A)  overconfidence bias 
B)  immediate gratification bias 
C)  framing bias 
D)  availability bias 
A)  overconfidence bias 
B)  immediate gratification bias 
C)  framing bias 
D)  availability bias

Question 2

What is the psychological orientation of a decision maker who makes a "maximin" choice?

Accepted Answer

A)  optimist 
B)  realist 
C)  pessimist 
D)  idealist 
A)  optimist 
B)  realist 
C)  pessimist 
D)  idealist

Question 3

Nonprogrammed decision making relies on procedures, rules, and policies.

Accepted Answer

A) True 
 B)False

Question 4

After identifying the decision criteria that are important or relevant to resolving a problem, the next step in the decision-making process is ________.

Accepted Answer

A)  allocating weights to the criteria 
B)  analyzing the alternatives to solving the problem 
C)  reducing the number of criteria through the process of elimination 
D)  implementing the alternative 
A)  allocating weights to the criteria 
B)  analyzing the alternatives to solving the problem 
C)  reducing the number of criteria through the process of elimination 
D)  implementing the alternative

Question 5

What is intuitive decision making? How does intuition affect the process of making a decision?

Accepted Answer

Intuitive decision making is the process

Question 6

Creativity is most essential in which of the following steps of the decision-making process?

Accepted Answer

A)  analyzing alternatives 
B)  allocating weights to the decision criteria 
C)  developing alternatives 
D)  identifying decision criteria 
A)  analyzing alternatives 
B)  allocating weights to the decision criteria 
C)  developing alternatives 
D)  identifying decision criteria

Question 7

Sophie is in charge of recruitment at her company. During a particular interview, the first thing Sophie noticed about the applicant was that he was improperly attired. Though the candidate possessed the necessary qualifications and effectively answered all her questions, Sophie rejected him. This is an example of the ________.

Accepted Answer

A)  availability bias 
B)  self-serving bias 
C)  anchoring effect 
D)  confirmation bias 
A)  availability bias 
B)  self-serving bias 
C)  anchoring effect 
D)  confirmation bias

Question 8

Design thinking suggests that managers should look at problem identification collaboratively and integratively with the goal of ________.

Accepted Answer

A)  unveiling a rational approach to address the situation 
B)  analyzing the situation with deductive reasoning 
C)  developing solutions which somehow seem inevitable 
D)  gaining a deep understanding of the situation 
A)  unveiling a rational approach to address the situation 
B)  analyzing the situation with deductive reasoning 
C)  developing solutions which somehow seem inevitable 
D)  gaining a deep understanding of the situation

Question 9

Intuitive decision making complements rational decision making but not bounded rational decision making.

Accepted Answer

A) True 
 B)False

Question 10

A(n) ________ decision is a repetitive decision that can be handled by a routine approach.

Accepted Answer

A)  nonprogrammed 
B)  structured 
C)  unstructured 
D)  programmed 
A)  nonprogrammed 
B)  structured 
C)  unstructured 
D)  programmed

Question 11

What are the six characteristics of an effective decision-making process.

Accepted Answer

Experts say an effective decision-making

Question 12

Lower-level managers typically confront ________.

Accepted Answer

A)  unstructured problems 
B)  new and unusual problems 
C)  programmed decisions 
D)  nonprogrammed decisions 
A)  unstructured problems 
B)  new and unusual problems 
C)  programmed decisions 
D)  nonprogrammed decisions

Question 13

A policy ________.

Accepted Answer

A)  typically serves as a guideline for decision making by setting general parameters 
B)  specifically states what should or should not be done 
C)  is a series of sequential steps a manager uses to respond to a structured problem 
D)  is used when dealing with unstructured problems and non-programmed decisions 
A)  typically serves as a guideline for decision making by setting general parameters 
B)  specifically states what should or should not be done 
C)  is a series of sequential steps a manager uses to respond to a structured problem 
D)  is used when dealing with unstructured problems and non-programmed decisions

Question 14

"Red sky at night, sailor's delight; red sky at morning, sailor's warning" is an example of a ________.

Accepted Answer

A)  proverb 
B)  heuristic 
C)  rule 
D)  practice 
A)  proverb 
B)  heuristic 
C)  rule 
D)  practice

Question 15

The manager of an apparel store estimates how much to order for the current spring season based on last spring's sales figures. The store manager is operating under which of the following decision-making conditions?

Accepted Answer

A)  uncertainty 
B)  risk 
C)  structure 
D)  certainty 
A)  uncertainty 
B)  risk 
C)  structure 
D)  certainty

Question 16

A procedure is ________.

Accepted Answer

A)  an explicit statement that tells a manager what can or cannot be done 
B)  a series of sequential steps a manager uses to respond to a structured problem 
C)  used mainly for unstructured, rather than structured, problems 
D)  subject to the interpretation of the decision maker 
A)  an explicit statement that tells a manager what can or cannot be done 
B)  a series of sequential steps a manager uses to respond to a structured problem 
C)  used mainly for unstructured, rather than structured, problems 
D)  subject to the interpretation of the decision maker

Question 17

The ________ describes how decision makers fixate on initial information as a starting point and then, once set, fail to adequately adjust for subsequent information.

Accepted Answer

A)  anchoring effect 
B)  selective perception effect 
C)  confirmation bias 
D)  framing bias 
A)  anchoring effect 
B)  selective perception effect 
C)  confirmation bias 
D)  framing bias

Question 18

When decision makers seek out information that reaffirms their past choices and discount information that contradicts past judgments, they are exhibiting the ________ bias.

Accepted Answer

A)  hindsight 
B)  availability 
C)  representation 
D)  confirmation 
A)  hindsight 
B)  availability 
C)  representation 
D)  confirmation

Question 19

Carla has identified several possible sources for Himalayan salt to make her bath salts. Now she is comparing their prices, quality, and delivery times. At what step is she in the decision-making process?

Accepted Answer

A)  develop alternatives 
B)  analyze alternatives 
C)  select an alternative 
D)  implement the alternative 
A)  develop alternatives 
B)  analyze alternatives 
C)  select an alternative 
D)  implement the alternative

Question 20

When making a decision for a routine situation, which step in the decision making process can be skipped?

Accepted Answer

A)  identify the problem 
B)  evaluate decision effectiveness 
C)  develop alternatives 
D)  implement the alternative 
A)  identify the problem 
B)  evaluate decision effectiveness 
C)  develop alternatives 
D)  implement the alternative

Many new car buyers choose to buy a car with little or no money down and payments for many years because of the ________.

What is the psychological orientation of a decision maker who makes a "maximin" choice?

Nonprogrammed decision making relies on procedures, rules, and policies.

After identifying the decision criteria that are important or relevant to resolving a problem, the next step in the decision-making process is ________.

What is intuitive decision making? How does intuition affect the process of making a decision?

Creativity is most essential in which of the following steps of the decision-making process?

Design thinking suggests that managers should look at problem identification collaboratively and integratively with the goal of ________.

Intuitive decision making complements rational decision making but not bounded rational decision making.

A(n) ________ decision is a repetitive decision that can be handled by a routine approach.

What are the six characteristics of an effective decision-making process.

Lower-level managers typically confront ________.

A policy ________.

"Red sky at night, sailor's delight; red sky at morning, sailor's warning" is an example of a ________.

The manager of an apparel store estimates how much to order for the current spring season based on last spring's sales figures. The store manager is operating under which of the following decision-making conditions?

A procedure is ________.

The ________ describes how decision makers fixate on initial information as a starting point and then, once set, fail to adequately adjust for subsequent information.

When decision makers seek out information that reaffirms their past choices and discount information that contradicts past judgments, they are exhibiting the ________ bias.

Carla has identified several possible sources for Himalayan salt to make her bath salts. Now she is comparing their prices, quality, and delivery times. At what step is she in the decision-making process?

When making a decision for a routine situation, which step in the decision making process can be skipped?

Managers and You in the Workplace

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Entrepreneurial Ventures

Designing Organizational Structure

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters

Exam 2: Making Decisions

Many new car buyers choose to buy a car with little or no money down and payments for many years because of the ________.

What is the psychological orientation of a decision maker who makes a "maximin" choice?

Nonprogrammed decision making relies on procedures, rules, and policies.

After identifying the decision criteria that are important or relevant to resolving a problem, the next step in the decision-making process is ________.

What is intuitive decision making? How does intuition affect the process of making a decision?

Creativity is most essential in which of the following steps of the decision-making process?

Design thinking suggests that managers should look at problem identification collaboratively and integratively with the goal of ________.

Intuitive decision making complements rational decision making but not bounded rational decision making.

A(n) ________ decision is a repetitive decision that can be handled by a routine approach.

What are the six characteristics of an effective decision-making process.

Lower-level managers typically confront ________.

A policy ________.

"Red sky at night, sailor's delight; red sky at morning, sailor's warning" is an example of a ________.

The manager of an apparel store estimates how much to order for the current spring season based on last spring's sales figures. The store manager is operating under which of the following decision-making conditions?

A procedure is ________.

The ________ describes how decision makers fixate on initial information as a starting point and then, once set, fail to adequately adjust for subsequent information.

When decision makers seek out information that reaffirms their past choices and discount information that contradicts past judgments, they are exhibiting the ________ bias.

Carla has identified several possible sources for Himalayan salt to make her bath salts. Now she is comparing their prices, quality, and delivery times. At what step is she in the decision-making process?

When making a decision for a routine situation, which step in the decision making process can be skipped?

Managers and You in the Workplace

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Entrepreneurial Ventures

Designing Organizational Structure

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters