Question 1

What are the four contingency variables that an organization's structure depends on?

Accepted Answer

A)  strategy, size, technology, and equity 
B)  management, technology, equity, and degree of environmental uncertainty 
C)  management, funding, technology, and degree of environmental uncertainty 
D)  strategy, size, technology, and environmental uncertainty 
A)  strategy, size, technology, and equity 
B)  management, technology, equity, and degree of environmental uncertainty 
C)  management, funding, technology, and degree of environmental uncertainty 
D)  strategy, size, technology, and environmental uncertainty D

Question 2

________ refers to the rights inherent in a managerial position to tell people what to do and to expect them to do it.

Accepted Answer

A)  Responsibility 
B)  Liability 
C)  Bureaucracy 
D)  Authority 
A)  Responsibility 
B)  Liability 
C)  Bureaucracy 
D)  Authority D

Question 3

The greater the environmental uncertainty, the more an organization needs to become ________.

Accepted Answer

A)  organic 
B)  mechanistic 
C)  specialized 
D)  departmentalized 
A)  organic 
B)  mechanistic 
C)  specialized 
D)  departmentalized A

Question 4

________ departmentalization is based on the product or customer flow through the organization.

Accepted Answer

A)  Product 
B)  Functional 
C)  Process 
D)  Customer 
A)  Product 
B)  Functional 
C)  Process 
D)  Customer

Question 5

Paul Abdul Oil Corporation (PAOC) began as a relatively small oil company. As PAOC has grown, the company has gained a highly trained group of managers and analysts at the corporate headquarters. This group is highly adaptive in its structure. Members of this group do not have standardized jobs, but are empowered to handle diverse job activities and problems. PAOC seems to have a(n) ________ structure.

Accepted Answer

A)  mechanistic 
B)  divisional 
C)  functional 
D)  organic 
A)  mechanistic 
B)  divisional 
C)  functional 
D)  organic

Question 6

GlaxoSmithKline would become more ________ if it starts allowing its lab scientists to set the priorities and allocate the resources.

Accepted Answer

A)  profitable 
B)  mechanistic 
C)  diversified 
D)  organic 
A)  profitable 
B)  mechanistic 
C)  diversified 
D)  organic

Question 7

Which of the following statements accurately defines work specialization?

Accepted Answer

A)  It is the basis of grouping jobs together. 
B)  Individual employees specialize in doing part of an activity rather than the entire activity. 
C)  It is the line of authority extending from upper organizational levels to the lower levels. 
D)  It clarifies who reports to whom. 
A)  It is the basis of grouping jobs together. 
B)  Individual employees specialize in doing part of an activity rather than the entire activity. 
C)  It is the line of authority extending from upper organizational levels to the lower levels. 
D)  It clarifies who reports to whom.

Question 8

Once an organization grows past a certain size, the impact of size on organization structure strengthens.

Accepted Answer

A) True 
 B)False

Question 9

________ refers to how standardized an organization's jobs are and the extent to which employee behavior is guided by rules and procedures.

Accepted Answer

A)  Specialization 
B)  Centralization 
C)  Decentralization 
D)  Formalization 
A)  Specialization 
B)  Centralization 
C)  Decentralization 
D)  Formalization

Question 10

The more the decision-making power of lower-level employees, the more decentralized the organization is.

Accepted Answer

A) True 
 B)False

Question 11

The process of grouping jobs together is known as ________.

Accepted Answer

A)  departmentalization 
B)  centralization 
C)  formalization 
D)  organizational design 
A)  departmentalization 
B)  centralization 
C)  formalization 
D)  organizational design

Question 12

One characteristic of the matrix structure is that it ________.

Accepted Answer

A)  violates the principle of unity of command 
B)  eliminates the chain of command 
C)  does away with work specialization 
D)  is well suited for a mechanistic structure 
A)  violates the principle of unity of command 
B)  eliminates the chain of command 
C)  does away with work specialization 
D)  is well suited for a mechanistic structure

Question 13

At Chemetron, all the accounting people share one large work area; all the quality control people are housed in a large office next to the production floor; and maintenance has its own space at the back of the building. Chemetron is using ________.

Accepted Answer

A)  departmental specialization 
B)  functional departmentalization 
C)  process departmentalization 
D)  product specialization 
A)  departmental specialization 
B)  functional departmentalization 
C)  process departmentalization 
D)  product specialization

Question 14

Discuss the differences between line and staff authority.

Accepted Answer

The early management writers also distin

Question 15

Departmentalization based on ________ groups jobs on the basis of territory or physical location.

Accepted Answer

A)  customer 
B)  product 
C)  geography 
D)  process 
A)  customer 
B)  product 
C)  geography 
D)  process

Question 16

According to the traditional view, managers could not-and should not-directly supervise more than ________ subordinates.

Accepted Answer

A)  four or five 
B)  five or six 
C)  ten or eleven 
D)  fifteen or sixteen 
A)  four or five 
B)  five or six 
C)  ten or eleven 
D)  fifteen or sixteen

Question 17

The strength of the functional structure is that it focuses on results because managers are responsible for what happens to their products and services.

Accepted Answer

A) True 
 B)False

Question 18

Developing a new automobile requires the services of many types of experts such as design and electronics engineers, procurers, metallurgists-the list is extensive. Rather than employ these individuals directly, the automaker will outsource the work. The specialists then work at facilities owned by the automaker rather than at their own employers' places. This demonstrates a type of ________.

Accepted Answer

A)  virtual organization 
B)  team structure 
C)  project structure 
D)  boundaryless organization 
A)  virtual organization 
B)  team structure 
C)  project structure 
D)  boundaryless organization

Question 19

Tom's Welding is in its third year of operation. Tom now has a sales person and several production employees. It is most likely Tom has a ________ structure.

Accepted Answer

A)  simple 
B)  functional 
C)  divisional 
D)  matrix 
A)  simple 
B)  functional 
C)  divisional 
D)  matrix

Question 20

Explain centralization and decentralization. How do these relate to employee empowerment?

Accepted Answer

Centralization is the degree to which de

What are the four contingency variables that an organization's structure depends on?

________ refers to the rights inherent in a managerial position to tell people what to do and to expect them to do it.

The greater the environmental uncertainty, the more an organization needs to become ________.

________ departmentalization is based on the product or customer flow through the organization.

GlaxoSmithKline would become more ________ if it starts allowing its lab scientists to set the priorities and allocate the resources.

Which of the following statements accurately defines work specialization?

Once an organization grows past a certain size, the impact of size on organization structure strengthens.

________ refers to how standardized an organization's jobs are and the extent to which employee behavior is guided by rules and procedures.

The more the decision-making power of lower-level employees, the more decentralized the organization is.

The process of grouping jobs together is known as ________.

One characteristic of the matrix structure is that it ________.

At Chemetron, all the accounting people share one large work area; all the quality control people are housed in a large office next to the production floor; and maintenance has its own space at the back of the building. Chemetron is using ________.

Discuss the differences between line and staff authority.

Departmentalization based on ________ groups jobs on the basis of territory or physical location.

According to the traditional view, managers could not-and should not-directly supervise more than ________ subordinates.

The strength of the functional structure is that it focuses on results because managers are responsible for what happens to their products and services.

Tom's Welding is in its third year of operation. Tom now has a sales person and several production employees. It is most likely Tom has a ________ structure.

Explain centralization and decentralization. How do these relate to employee empowerment?

Managers and You in the Workplace

Making Decisions

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Entrepreneurial Ventures

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters

Exam 11: Designing Organizational Structure

What are the four contingency variables that an organization's structure depends on?

________ refers to the rights inherent in a managerial position to tell people what to do and to expect them to do it.

The greater the environmental uncertainty, the more an organization needs to become ________.

________ departmentalization is based on the product or customer flow through the organization.

GlaxoSmithKline would become more ________ if it starts allowing its lab scientists to set the priorities and allocate the resources.

Which of the following statements accurately defines work specialization?

Once an organization grows past a certain size, the impact of size on organization structure strengthens.

________ refers to how standardized an organization's jobs are and the extent to which employee behavior is guided by rules and procedures.

The more the decision-making power of lower-level employees, the more decentralized the organization is.

The process of grouping jobs together is known as ________.

One characteristic of the matrix structure is that it ________.

At Chemetron, all the accounting people share one large work area; all the quality control people are housed in a large office next to the production floor; and maintenance has its own space at the back of the building. Chemetron is using ________.

Discuss the differences between line and staff authority.

Departmentalization based on ________ groups jobs on the basis of territory or physical location.

According to the traditional view, managers could not-and should not-directly supervise more than ________ subordinates.

The strength of the functional structure is that it focuses on results because managers are responsible for what happens to their products and services.

Tom's Welding is in its third year of operation. Tom now has a sales person and several production employees. It is most likely Tom has a ________ structure.

Explain centralization and decentralization. How do these relate to employee empowerment?

Managers and You in the Workplace

Making Decisions

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Entrepreneurial Ventures

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters