Question 1

Where are intra-team conflicts of interest resolved?

Accepted Answer

A)  at the bargaining table 
B)  at arbitration 
C)  in team caucus 
D)  at conciliation 
A)  at the bargaining table 
B)  at arbitration 
C)  in team caucus 
D)  at conciliation

Question 2

Which of the following are examples of distributive issues?

Accepted Answer

A)  wages, vacations 
B)  pensions, technological changes 
C)  pensions, vacations 
D)  rest breaks, benefits 
A)  wages, vacations 
B)  pensions, technological changes 
C)  pensions, vacations 
D)  rest breaks, benefits

Question 3

Which subprocess of collective bargaining commonly uses the tactic of employing one spokesperson?

Accepted Answer

A)  integrative bargaining 
B)  distributive bargaining 
C)  building trust 
D)  intra-team bargaining 
A)  integrative bargaining 
B)  distributive bargaining 
C)  building trust 
D)  intra-team bargaining

Question 4

What are the parties trying to distribute in distributive bargaining?

Accepted Answer

A)  costs of arbitration 
B)  control over work rules 
C)  roles during bargaining 
D)  equal participants on bargaining teams 
A)  costs of arbitration 
B)  control over work rules 
C)  roles during bargaining 
D)  equal participants on bargaining teams

Question 5

Why is a third-party intervention particularly helpful in first contract negotiations?

Accepted Answer

A)  The parties may have unrealistic expectations of the process. 
B)  The parties do not know each other and need introductions. 
C)  The parties may not have a conflict resolution process. 
D)  The parties may not have credibility. 
A)  The parties may have unrealistic expectations of the process. 
B)  The parties do not know each other and need introductions. 
C)  The parties may not have a conflict resolution process. 
D)  The parties may not have credibility.

Question 6

What are plant closures, pensions, and technological changes examples of?

Accepted Answer

A)  distributive issues 
B)  hybrid issues 
C)  integrative issues 
D)  principled issues 
A)  distributive issues 
B)  hybrid issues 
C)  integrative issues 
D)  principled issues

Question 7

What is the conflict of interest assumption?

Accepted Answer

A)  There is a conflict of interests between union and management. 
B)  There is a conflict of interests between managers and those they manage. 
C)  There is a conflict of interests between unions and union members. 
D)  There is a conflict of interests between managers and the employer. 
A)  There is a conflict of interests between union and management. 
B)  There is a conflict of interests between managers and those they manage. 
C)  There is a conflict of interests between unions and union members. 
D)  There is a conflict of interests between managers and the employer.

Question 8

The three steps in Interest-based bargaining are to identify the problem, search for alternative solutions, and systematically compare alternatives.

Accepted Answer

A) True 
 B)False

Question 9

What is the process of ratification?

Accepted Answer

A)  The parties agree to suspend negotiations. 
B)  Each party approves the tentative settlement. 
C)  Management approves the negotiated settlement but the union does not. 
D)  The union approves the negotiated settlement but management does not. 
A)  The parties agree to suspend negotiations. 
B)  Each party approves the tentative settlement. 
C)  Management approves the negotiated settlement but the union does not. 
D)  The union approves the negotiated settlement but management does not.

Question 10

What are distributive bargaining and attitudinal structuring examples of?

Accepted Answer

A)  elements of the triangle of pressures 
B)  steps in an IBB process 
C)  components of Hicks' model 
D)  subprocesses of collective bargaining 
A)  elements of the triangle of pressures 
B)  steps in an IBB process 
C)  components of Hicks' model 
D)  subprocesses of collective bargaining

Question 11

Which form of bargaining is also referred to as "principled negotiations"?

Accepted Answer

A)  distributive 
B)  intra-team 
C)  positive-sum 
D)  individual 
A)  distributive 
B)  intra-team 
C)  positive-sum 
D)  individual

Question 12

Which term describes an aspect of collective bargaining that is different from individual negotiations?

Accepted Answer

A)  multilateral 
B)  adversarial 
C)  short-term 
D)  bilateral 
A)  multilateral 
B)  adversarial 
C)  short-term 
D)  bilateral

Question 13

When has distributive bargaining been shown to be a more effective approach than IBB?

Accepted Answer

A)  in a crisis 
B)  in an exceptionally bad relationship 
C)  when monetary issues are present 
D)  when there is a high level of trust 
A)  in a crisis 
B)  in an exceptionally bad relationship 
C)  when monetary issues are present 
D)  when there is a high level of trust

Question 14

What happens when parties have divergent expectations of the outcome wage?

Accepted Answer

A)  estimated cost of a strike rises 
B)  no contract zone 
C)  estimated cost of stockpiling rises 
D)  strike cost per worker falls 
A)  estimated cost of a strike rises 
B)  no contract zone 
C)  estimated cost of stockpiling rises 
D)  strike cost per worker falls

Question 15

What is Interest-based bargaining?

Accepted Answer

A)  bargaining in which the parties explore what they have in common 
B)  a form of bargaining in which there is a winner and a loser 
C)  bargaining within management and union teams 
D)  a form of third-party bargaining that is binding on the parties 
A)  bargaining in which the parties explore what they have in common 
B)  a form of bargaining in which there is a winner and a loser 
C)  bargaining within management and union teams 
D)  a form of third-party bargaining that is binding on the parties

Question 16

What are the three processes that reflect the triangle of pressures?

Accepted Answer

A)  community, employee, and union consultation 
B)  conciliation, mediation, and arbitration 
C)  collective bargaining, human resources, and intra-union dynamics 
D)  recruitment, selection, and compensation 
A)  community, employee, and union consultation 
B)  conciliation, mediation, and arbitration 
C)  collective bargaining, human resources, and intra-union dynamics 
D)  recruitment, selection, and compensation

Question 17

Which term refers to "attitudinal structuring"?

Accepted Answer

A)  distributive bargaining 
B)  integrative bargaining 
C)  intra-organizational bargaining 
D)  building trust 
A)  distributive bargaining 
B)  integrative bargaining 
C)  intra-organizational bargaining 
D)  building trust

Question 18

Distributive bargaining is a category of negotiations usually characterized by an adversarial or competitive style.

Accepted Answer

A) True 
 B)False

Question 19

Define interest-based bargaining, state its assumptions and main elements, and briefly describe the steps involved.

Accepted Answer

IBB is a cooperative form of bargaining

Question 20

Integrative bargaining is founded on the assumption that bargaining outcomes can expand the pie to enable both sides to win.

Accepted Answer

A) True 
 B)False

Where are intra-team conflicts of interest resolved?

Which of the following are examples of distributive issues?

Which subprocess of collective bargaining commonly uses the tactic of employing one spokesperson?

What are the parties trying to distribute in distributive bargaining?

Why is a third-party intervention particularly helpful in first contract negotiations?

What are plant closures, pensions, and technological changes examples of?

What is the conflict of interest assumption?

The three steps in Interest-based bargaining are to identify the problem, search for alternative solutions, and systematically compare alternatives.

What is the process of ratification?

What are distributive bargaining and attitudinal structuring examples of?

Which form of bargaining is also referred to as "principled negotiations"?

Which term describes an aspect of collective bargaining that is different from individual negotiations?

When has distributive bargaining been shown to be a more effective approach than IBB?

What happens when parties have divergent expectations of the outcome wage?

What is Interest-based bargaining?

What are the three processes that reflect the triangle of pressures?

Which term refers to "attitudinal structuring"?

Distributive bargaining is a category of negotiations usually characterized by an adversarial or competitive style.

Define interest-based bargaining, state its assumptions and main elements, and briefly describe the steps involved.

Integrative bargaining is founded on the assumption that bargaining outcomes can expand the pie to enable both sides to win.

Introduction

Labour History

Economic, Social, and Political Environments

The Legal Environment

The Union Perspective

The Management Perspective

Collective Agreement Administration

Conflict Resolution: Grievances and Strikes

Third-Party Dispute Resolution Procedures

Impacts of Unionization

Public-Sector Issues

Filters

Exam 7: Negotiations

Where are intra-team conflicts of interest resolved?

Which of the following are examples of distributive issues?

Which subprocess of collective bargaining commonly uses the tactic of employing one spokesperson?

What are the parties trying to distribute in distributive bargaining?

Why is a third-party intervention particularly helpful in first contract negotiations?

What are plant closures, pensions, and technological changes examples of?

What is the conflict of interest assumption?

The three steps in Interest-based bargaining are to identify the problem, search for alternative solutions, and systematically compare alternatives.

What is the process of ratification?

What are distributive bargaining and attitudinal structuring examples of?

Which form of bargaining is also referred to as "principled negotiations"?

Which term describes an aspect of collective bargaining that is different from individual negotiations?

When has distributive bargaining been shown to be a more effective approach than IBB?

What happens when parties have divergent expectations of the outcome wage?

What is Interest-based bargaining?

What are the three processes that reflect the triangle of pressures?

Which term refers to "attitudinal structuring"?

Distributive bargaining is a category of negotiations usually characterized by an adversarial or competitive style.

Define interest-based bargaining, state its assumptions and main elements, and briefly describe the steps involved.

Integrative bargaining is founded on the assumption that bargaining outcomes can expand the pie to enable both sides to win.

Introduction

Labour History

Economic, Social, and Political Environments

The Legal Environment

The Union Perspective

The Management Perspective

Collective Agreement Administration

Conflict Resolution: Grievances and Strikes

Third-Party Dispute Resolution Procedures

Impacts of Unionization

Public-Sector Issues

Filters