Question 1

Minutes are often distributed via email.

Accepted Answer

A) True 
 B)False  True

Question 2

Peer review reports

Accepted Answer

A) begin by enumerating the negative points. 
B) support criticism by offering specific examples. 
C) are never written in memo format. 
D) avoid offering suggestions or resources. 
E) end by re-emphasizing all the negative points. 
A) begin by enumerating the negative points. 
B) support criticism by offering specific examples. 
C) are never written in memo format. 
D) avoid offering suggestions or resources. 
E) end by re-emphasizing all the negative points. B

Question 3

Minutes serve as an official record of a meeting.

Accepted Answer

A) True 
 B)False  True

Question 4

When writing recommendation reports,

Accepted Answer

A) begin with a long and detailed subject line. 
B) discuss the background in detail but keep the recommendation as brief as possible. 
C) use an obsequious tone. 
D) end with a list of benefits for taking action. 
E) make headings broad and general. 
A) begin with a long and detailed subject line. 
B) discuss the background in detail but keep the recommendation as brief as possible. 
C) use an obsequious tone. 
D) end with a list of benefits for taking action. 
E) make headings broad and general.

Question 5

Feasibility reports provide the background of a problem but do not offer recommendations or possible solutions.

Accepted Answer

A) True 
 B)False

Question 6

Progress reports for external clients should be delivered via email.

Accepted Answer

A) True 
 B)False

Question 7

To give a colleague constructive criticism,write a report.

Accepted Answer

The answer of To give a colleague constructive criticism,write a...

Question 8

A peer review report is a type of recommendation report.

Accepted Answer

A) True 
 B)False

Question 9

Choose the most accurate option below.

Accepted Answer

A) Progress reports are written for internal personnel only. 
B) Managers use progress reports to monitor employees and evaluate projects. 
C) Using the memo format for a progress report is appropriate for an internal audience. 
D) a and b. 
E) b and c. 
A) Progress reports are written for internal personnel only. 
B) Managers use progress reports to monitor employees and evaluate projects. 
C) Using the memo format for a progress report is appropriate for an internal audience. 
D) a and b. 
E) b and c.

Question 10

Peer review reports should avoid suggesting alternative courses of action when providing constructive criticism.

Accepted Answer

A) True 
 B)False

Question 11

reports summarize general activities during a specific time period,whereas reports summarize accomplishments on a specific project..

Accepted Answer

Periodic a

Question 12

The two categories of informal report are and
.

Accepted Answer

informatio

Question 13

Types of informational reports include

Accepted Answer

A) trip reports and peer review reports. 
B) progress reports,activity reports,and meeting minutes. 
C) feasibility and recommendation reports. 
D) peer review reports and progress reports. 
E) trip reports,meeting minutes,and recommendation reports. 
A) trip reports and peer review reports. 
B) progress reports,activity reports,and meeting minutes. 
C) feasibility and recommendation reports. 
D) peer review reports and progress reports. 
E) trip reports,meeting minutes,and recommendation reports.

Question 14

Trip reports help managers monitor employee activities.

Accepted Answer

A) True 
 B)False

Question 15

Feasibility reports and recommendation reports are similar in that they both

Accepted Answer

A) have managers and other decision makers as their primary audience. 
B) emphasize expected rather than possible benefits. 
C) discuss the problem or situation before the recommendation. 
D) a and b. 
E) a,b,and c. 
A) have managers and other decision makers as their primary audience. 
B) emphasize expected rather than possible benefits. 
C) discuss the problem or situation before the recommendation. 
D) a and b. 
E) a,b,and c.

Question 16

Most informal reports are formatted as a memorandum.

Accepted Answer

A) True 
 B)False

Question 17

In a recommendation report,do not summarize the problem or situation; instead,provide only the recommended actions.

Accepted Answer

A) True 
 B)False

Question 18

Periodic activity reports and progress reports provide readers with identical information.

Accepted Answer

A) True 
 B)False

Question 19

In a trip report,

Accepted Answer

A) do not include the names of people and places. 
B) avoid personal impressions. 
C) express a willingness to answer follow-up questions. 
D) b and c. 
E) a,b,and c. 
A) do not include the names of people and places. 
B) avoid personal impressions. 
C) express a willingness to answer follow-up questions. 
D) b and c. 
E) a,b,and c.

Question 20

For meeting minutes,do all of the following except

Accepted Answer

A) list attendees. 
B) describe agenda items. 
C) include personal commentary. 
D) include a title and the meeting date. 
E) record all decisions made. 
A) list attendees. 
B) describe agenda items. 
C) include personal commentary. 
D) include a title and the meeting date. 
E) record all decisions made.

Exam 21: Informal Reports

Minutes are often distributed via email.

Peer review reports

Minutes serve as an official record of a meeting.

When writing recommendation reports,

Feasibility reports provide the background of a problem but do not offer recommendations or possible solutions.

Progress reports for external clients should be delivered via email.

To give a colleague constructive criticism,write a report.

A peer review report is a type of recommendation report.

Choose the most accurate option below.

Peer review reports should avoid suggesting alternative courses of action when providing constructive criticism.

reports summarize general activities during a specific time period,whereas reports summarize accomplishments on a specific project..

The two categories of informal report are and .

Types of informational reports include

Trip reports help managers monitor employee activities.

Feasibility reports and recommendation reports are similar in that they both

Most informal reports are formatted as a memorandum.

In a recommendation report,do not summarize the problem or situation; instead,provide only the recommended actions.

Periodic activity reports and progress reports provide readers with identical information.

In a trip report,

For meeting minutes,do all of the following except

Introduction to Technical Communication

Meeting the Needs of Specific Audiences

Persuading Your Audience

Weighing the Ethical Issues

Teamwork and Global Considerations

An Overview of the Technical Writing Process

Thinking Critically About the Research Process

Evaluating and Interpreting Information

Summarizing Research Findings and Other Information

Organizing for Readers

Editing for a Professional Style and Tone

Designing Visual Information

Designing Pages and Documents

Memos

Email and Text Messaging

Workplace Letters

Résumés and Other Job-Search Materials

Technical Definitions

Technical Descriptions, specifications, and Marketing Materials

Instructions and Procedures

Formal Analytical Reports

Proposals

Oral Presentations and Webinars

Web Pages

Social Media

Filters