Question 1

Technical communication rarely focuses on the author's personal thoughts or feelings.

Accepted Answer

A) True 
 B)False  True

Question 2

In the United States,most people read documents from beginning to end.

Accepted Answer

A) True 
 B)False  False

Question 3

Phone calls,conversations,and meetings have largely replaced the need for written documents.

Accepted Answer

A) True 
 B)False  False

Question 4

Employers seek technical communicators with portable skills.

Accepted Answer

A) True 
 B)False

Question 5

Four different types of technical communication documents are
____________,____________,____________,____________and____________
.

Accepted Answer

Several options are possible:

Question 6

Technical documents are almost always designed for expert readers.

Accepted Answer

A) True 
 B)False

Question 7

Technical communication seeks to

Accepted Answer

A) anticipate and answer questions. 
B) help people perform a task. 
C) persuade people to do something. 
D) b and c 
E) All of these answers are correct. 
A) anticipate and answer questions. 
B) help people perform a task. 
C) persuade people to do something. 
D) b and c 
E) All of these answers are correct.

Question 8

When trying to make sense of information,people should never

Accepted Answer

A) determine which information is relevant. 
B) ask with whom the information should be shared. 
C) verify the accuracy of the source. 
D) let the data speak for themselves. 
E) All of these answers are correct. 
A) determine which information is relevant. 
B) ask with whom the information should be shared. 
C) verify the accuracy of the source. 
D) let the data speak for themselves. 
E) All of these answers are correct.

Question 9

Effective technical documents

Accepted Answer

A) use obfuscation. 
B) avoid combining text,visuals,and sound. 
C) are easy to navigate. 
D) a and c 
E) None of these answers is correct. 
A) use obfuscation. 
B) avoid combining text,visuals,and sound. 
C) are easy to navigate. 
D) a and c 
E) None of these answers is correct.

Question 10

Technical communication includes digital media such as podcasts and online videos.

Accepted Answer

A) True 
 B)False

Question 11

An effective technical communicator does all of the following except

Accepted Answer

A) works well as part of a team. 
B) dumbs down the document's content. 
C) anticipates readers' questions. 
D) considers global audiences as needed. 
E) uses appropriate media. 
A) works well as part of a team. 
B) dumbs down the document's content. 
C) anticipates readers' questions. 
D) considers global audiences as needed. 
E) uses appropriate media.

Question 12

Accessible and efficient technical documents include elements such as____________ and____________ ..

Accepted Answer

Any combination of the followi

Question 13

All documents have some persuasive aspect.

Accepted Answer

A) True 
 B)False

Question 14

Most technical writing is done in teams.

Accepted Answer

A) True 
 B)False

Question 15

-centered documents focus on what people need to learn,do,or decide.

Accepted Answer

The answer of -centered documents focus on what people need...

Question 16

Which of the following statements is most accurate?

Accepted Answer

A) Technical communication helps us interact with technology in our daily lives. 
B) Technical communication helps advance workplace goals. 
C) Technical communication helps specialists solve complex problems. 
D) Technical communication helps both to advance workplace goals and to assist specialists in solving complex problems. 
E) All of these answers are correct. 
A) Technical communication helps us interact with technology in our daily lives. 
B) Technical communication helps advance workplace goals. 
C) Technical communication helps specialists solve complex problems. 
D) Technical communication helps both to advance workplace goals and to assist specialists in solving complex problems. 
E) All of these answers are correct.

Question 17

Of the following statements,which is least accurate?

Accepted Answer

A) As long as a document is persuasive,it need not be clear and efficient. 
B) Instructions and procedures are two types of technical documents. 
C) At some point,all professionals engage in technical communication. 
D) Technical documents focus on the reader. 
E) Technical documents must account for cultural differences among users. 
A) As long as a document is persuasive,it need not be clear and efficient. 
B) Instructions and procedures are two types of technical documents. 
C) At some point,all professionals engage in technical communication. 
D) Technical documents focus on the reader. 
E) Technical documents must account for cultural differences among users.

Exam 1: Introduction to Technical Communication

Technical communication rarely focuses on the author's personal thoughts or feelings.

In the United States,most people read documents from beginning to end.

Phone calls,conversations,and meetings have largely replaced the need for written documents.

Employers seek technical communicators with portable skills.

Four different types of technical communication documents are ____________,____________,____________,____________and____________ .

Technical documents are almost always designed for expert readers.

Technical communication seeks to

When trying to make sense of information,people should never

Effective technical documents

Technical communication includes digital media such as podcasts and online videos.

An effective technical communicator does all of the following except

Accessible and efficient technical documents include elements such as____________ and____________ ..

All documents have some persuasive aspect.

Most technical writing is done in teams.

-centered documents focus on what people need to learn,do,or decide.

Which of the following statements is most accurate?

Of the following statements,which is least accurate?

Meeting the Needs of Specific Audiences

Persuading Your Audience

Weighing the Ethical Issues

Teamwork and Global Considerations

An Overview of the Technical Writing Process

Thinking Critically About the Research Process

Evaluating and Interpreting Information

Summarizing Research Findings and Other Information

Organizing for Readers

Editing for a Professional Style and Tone

Designing Visual Information

Designing Pages and Documents

Memos

Email and Text Messaging

Workplace Letters

Résumés and Other Job-Search Materials

Technical Definitions

Technical Descriptions, specifications, and Marketing Materials

Instructions and Procedures

Informal Reports

Formal Analytical Reports

Proposals

Oral Presentations and Webinars

Web Pages

Social Media

Filters

Four different types of technical communication documents are ,,,and .

Accessible and efficient technical documents include elements such as and ..