Question 1

In reports focused on recommendations,it is best to avoid the direct approach.

Accepted Answer

A) True 
 B)False

Question 2

Whereas troubleshooting reports deal with problems as they occur,failure analysis reports seek to prevent problems before they happen.

Accepted Answer

A) True 
 B)False

Question 3

All of the following except ________ are elements in the planning phase of the three-step writing process.

Accepted Answer

A) analyzing the situation 
B) adapting to your audience 
C) gathering information 
D) selecting the right medium 
E) organizing information 
A) analyzing the situation 
B) adapting to your audience 
C) gathering information 
D) selecting the right medium 
E) organizing information

Question 4

When using information from sources,________ helps you maintain a consistent tone while using vocabulary familiar to your audience.

Accepted Answer

A) paraphrasing 
B) quoting 
C) summarizing 
D) concluding 
E) correlating 
A) paraphrasing 
B) quoting 
C) summarizing 
D) concluding 
E) correlating

Question 5

Unlike reports focused on conclusions or recommendations,reports focusing on logical arguments

Accepted Answer

A) use an indirect approach. 
B) are not very convincing. 
C) emphasize the positive. 
D) do not include outside evidence. 
E) use a direct approach. 
A) use an indirect approach. 
B) are not very convincing. 
C) emphasize the positive. 
D) do not include outside evidence. 
E) use a direct approach.

Question 6

The direct approach is the most popular strategy for business reports.

Accepted Answer

A) True 
 B)False

Question 7

A metasearch engine is

Accepted Answer

A) a highly specialized directory that focuses on a specific subject matter area. 
B) a search engine that examines only newsgroup messages. 
C) a type of aggregator that offers subscribers all-day information on their desktops. 
D) a special type of engine that searches several search engines at once. 
E) a search engine that can access the hidden Internet. 
A) a highly specialized directory that focuses on a specific subject matter area. 
B) a search engine that examines only newsgroup messages. 
C) a type of aggregator that offers subscribers all-day information on their desktops. 
D) a special type of engine that searches several search engines at once. 
E) a search engine that can access the hidden Internet.

Question 8

A cause-and-effect relationship between factors that can be easy to assume but difficult to prove is called

Accepted Answer

A) mode. 
B) correlation. 
C) causation. 
D) trends. 
E) mean. 
A) mode. 
B) correlation. 
C) causation. 
D) trends. 
E) mean.

Question 9

In addition to offering information and analysis,________ can also include recommendations.

Accepted Answer

A) indirect reports 
B) analytical reports 
C) informational reports 
D) directive reports 
E) socioeconomic reports 
A) indirect reports 
B) analytical reports 
C) informational reports 
D) directive reports 
E) socioeconomic reports

Question 10

As it relates to a formal business plan,the ________ defines how the company will generate revenue and produce a profit.

Accepted Answer

A) marketing strategy 
B) business model 
C) action forecast 
D) financial projection 
E) mission and objectives 
A) marketing strategy 
B) business model 
C) action forecast 
D) financial projection 
E) mission and objectives

Question 11

In business reports,it is never appropriate to combine the direct and indirect approaches by revealing conclusions and recommendations as you go along.

Accepted Answer

A) True 
 B)False

Question 12

When selecting the right medium for a report,

Accepted Answer

A) you should choose the ones that are most convenient. 
B) you should choose the ones that are most economical. 
C) your decisions should reflect your audience's expectations. 
D) you should always present your report in writing. 
E) you should choose the one easiest to store. 
A) you should choose the ones that are most convenient. 
B) you should choose the ones that are most economical. 
C) your decisions should reflect your audience's expectations. 
D) you should always present your report in writing. 
E) you should choose the one easiest to store.

Question 13

Topical organization strategies for informational reports include all of the following except

Accepted Answer

A) complexity. 
B) sequence. 
C) importance. 
D) comparison. 
E) category. 
A) complexity. 
B) sequence. 
C) importance. 
D) comparison. 
E) category.

Question 14

Compliance reports are generally required by

Accepted Answer

A) parent companies. 
B) accounting departments. 
C) government agencies. 
D) marketing departments. 
E) midlevel managers. 
A) parent companies. 
B) accounting departments. 
C) government agencies. 
D) marketing departments. 
E) midlevel managers.

Question 15

To conduct an effective database search,

Accepted Answer

A) choose one search engine and stick with it. 
B) read instructions and pay attention to details. 
C) limit search terms. 
D) stay on the first page of results. 
E) remember that the internet is neatly organized. 
A) choose one search engine and stick with it. 
B) read instructions and pay attention to details. 
C) limit search terms. 
D) stay on the first page of results. 
E) remember that the internet is neatly organized.

Question 16

A writer who wants to use a ________ to build an informational report can choose from a number of arrangement patterns,such as geography,sequence,chronology,category,or importance.

Accepted Answer

A) talking pattern of organization 
B) topical pattern of organization 
C) demonstrative pattern of organization 
D) representative pattern of organization 
E) direct pattern of organization 
A) talking pattern of organization 
B) topical pattern of organization 
C) demonstrative pattern of organization 
D) representative pattern of organization 
E) direct pattern of organization

Question 17

Unlike a summary,a paraphrase

Accepted Answer

A) restates the original material in your own words and with your own sentence structures. 
B) presents the gist of the original material in fewer words. 
C) does not require complete documentation of sources. 
D) is never acceptable in business documents. 
E) is more difficult to understand. 
A) restates the original material in your own words and with your own sentence structures. 
B) presents the gist of the original material in fewer words. 
C) does not require complete documentation of sources. 
D) is never acceptable in business documents. 
E) is more difficult to understand.

Question 18

Sources of secondary information include

Accepted Answer

A) first-hand observation. 
B) in-person interviews. 
C) newspapers and periodicals. 
D) experiments. 
E) an online survey designed specifically for your project. 
A) first-hand observation. 
B) in-person interviews. 
C) newspapers and periodicals. 
D) experiments. 
E) an online survey designed specifically for your project.

Question 19

When preparing content for mobile devices,a(n)________ will help leadership easily locate key variables and other report content.

Accepted Answer

A) intranet 
B) hard copy report 
C) email 
D) chart or graph 
E) executive dashboard 
A) intranet 
B) hard copy report 
C) email 
D) chart or graph 
E) executive dashboard

Question 20

The best way to phrase the purpose statement of a report is with

Accepted Answer

A) complex language. 
B) an infinitive phrase. 
C) a controversial statement. 
D) jargon. 
E) compelling arguments. 
A) complex language. 
B) an infinitive phrase. 
C) a controversial statement. 
D) jargon. 
E) compelling arguments.

In reports focused on recommendations,it is best to avoid the direct approach.

Whereas troubleshooting reports deal with problems as they occur,failure analysis reports seek to prevent problems before they happen.

All of the following except ________ are elements in the planning phase of the three-step writing process.

When using information from sources,________ helps you maintain a consistent tone while using vocabulary familiar to your audience.

Unlike reports focused on conclusions or recommendations,reports focusing on logical arguments

The direct approach is the most popular strategy for business reports.

A metasearch engine is

A cause-and-effect relationship between factors that can be easy to assume but difficult to prove is called

In addition to offering information and analysis,________ can also include recommendations.

As it relates to a formal business plan,the ________ defines how the company will generate revenue and produce a profit.

In business reports,it is never appropriate to combine the direct and indirect approaches by revealing conclusions and recommendations as you go along.

When selecting the right medium for a report,

Topical organization strategies for informational reports include all of the following except

Compliance reports are generally required by

To conduct an effective database search,

A writer who wants to use a ________ to build an informational report can choose from a number of arrangement patterns,such as geography,sequence,chronology,category,or importance.

Unlike a summary,a paraphrase

Sources of secondary information include

When preparing content for mobile devices,a(n)________ will help leadership easily locate key variables and other report content.

The best way to phrase the purpose statement of a report is with

Professional Communication in a Digital, social, mobile World

Collaboration, interpersonal Communication, and Business Etiquette

Communication Challenges in a Diverse, global Marketplace

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Digital Channels

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Writing Reports and Proposals

Completing Reports and Proposals

Developing and Delivering Business Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Handbook of Grammar, mechanics, and Usage

Filters

Exam 11: Planning Reports and Proposals

In reports focused on recommendations,it is best to avoid the direct approach.

Whereas troubleshooting reports deal with problems as they occur,failure analysis reports seek to prevent problems before they happen.

All of the following except ________ are elements in the planning phase of the three-step writing process.

When using information from sources,________ helps you maintain a consistent tone while using vocabulary familiar to your audience.

Unlike reports focused on conclusions or recommendations,reports focusing on logical arguments

The direct approach is the most popular strategy for business reports.

A metasearch engine is

A cause-and-effect relationship between factors that can be easy to assume but difficult to prove is called

In addition to offering information and analysis,________ can also include recommendations.

As it relates to a formal business plan,the ________ defines how the company will generate revenue and produce a profit.

In business reports,it is never appropriate to combine the direct and indirect approaches by revealing conclusions and recommendations as you go along.

When selecting the right medium for a report,

Topical organization strategies for informational reports include all of the following except

Compliance reports are generally required by

To conduct an effective database search,

A writer who wants to use a ________ to build an informational report can choose from a number of arrangement patterns,such as geography,sequence,chronology,category,or importance.

Unlike a summary,a paraphrase

Sources of secondary information include

When preparing content for mobile devices,a(n)________ will help leadership easily locate key variables and other report content.

The best way to phrase the purpose statement of a report is with

Professional Communication in a Digital, social, mobile World

Collaboration, interpersonal Communication, and Business Etiquette

Communication Challenges in a Diverse, global Marketplace

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Digital Channels

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Writing Reports and Proposals

Completing Reports and Proposals

Developing and Delivering Business Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Handbook of Grammar, mechanics, and Usage

Filters