Question 1

A bar chart would be particularly useful for

Accepted Answer

A) illustrating what percentages of a company's monthly budget are spent on utilities and other expenses. 
B) comparing market shares of three breakfast cereals from 2011 to 2012. 
C) showing the stages in production of a jet engine. 
D) depicting the proportion of advertising dollars spent on various major media. 
E) showing how the marketing budget has changed since 2014. 
A) illustrating what percentages of a company's monthly budget are spent on utilities and other expenses. 
B) comparing market shares of three breakfast cereals from 2011 to 2012. 
C) showing the stages in production of a jet engine. 
D) depicting the proportion of advertising dollars spent on various major media. 
E) showing how the marketing budget has changed since 2014. B

Question 2

To illustrate how your department's budget will be distributed by percentage and type of expense,you should use

Accepted Answer

A) an organizational chart. 
B) a table. 
C) a pie chart. 
D) a line chart. 
E) a flow chart. 
A) an organizational chart. 
B) a table. 
C) a pie chart. 
D) a line chart. 
E) a flow chart. C

Question 3

The introduction of a business report should

Accepted Answer

A) discuss your conclusions or recommendations. 
B) include all of your information sources. 
C) carry the full weight of your message. 
D) help readers understand the context of the report. 
E) propose a solution. 
A) discuss your conclusions or recommendations. 
B) include all of your information sources. 
C) carry the full weight of your message. 
D) help readers understand the context of the report. 
E) propose a solution. D

Question 4

In an online report regarding your region's potential for market growth,the best way to include a spreadsheet containing last year's sales figures would be to

Accepted Answer

A) embed the spreadsheet in your report. 
B) include the spreadsheet in an appendix. 
C) simply insert the spreadsheet using Microsoft Word. 
D) link the spreadsheet to your report. 
E) send a hard copy. 
A) embed the spreadsheet in your report. 
B) include the spreadsheet in an appendix. 
C) simply insert the spreadsheet using Microsoft Word. 
D) link the spreadsheet to your report. 
E) send a hard copy.

Question 5

Within the context of preparing formal reports and proposals,the term limitations refers to

Accepted Answer

A) the boundaries of your proposal,what you can and can't do. 
B) excuses for inadequate research or a poorly written report. 
C) factors beyond your control that have affected the report's outcome. 
D) the risks and rewards of a specific course of action. 
E) the costs and benefits of a specific course of action. 
A) the boundaries of your proposal,what you can and can't do. 
B) excuses for inadequate research or a poorly written report. 
C) factors beyond your control that have affected the report's outcome. 
D) the risks and rewards of a specific course of action. 
E) the costs and benefits of a specific course of action.

Question 6

An ________ is important when a letter of transmittal is not included in a formal report.

Accepted Answer

A) introduction to the report 
B) offer to provide additional information or assistance 
C) authorization of the report 
D) acknowledgment of help received while preparing the report 
E) executive summary 
A) introduction to the report 
B) offer to provide additional information or assistance 
C) authorization of the report 
D) acknowledgment of help received while preparing the report 
E) executive summary

Question 7

If you end up with multiple conclusions,recommendations,or actions in your report,it is best to

Accepted Answer

A) go back to the drawing board and cut them down to one or two,at the most. 
B) combine similar items to make it easy on your readers. 
C) number and list them. 
D) leave them out of the report itself and include them in an appendix. 
E) eliminate less important ones to make the report sound more professional and confident. 
A) go back to the drawing board and cut them down to one or two,at the most. 
B) combine similar items to make it easy on your readers. 
C) number and list them. 
D) leave them out of the report itself and include them in an appendix. 
E) eliminate less important ones to make the report sound more professional and confident.

Question 8

The ideal balance between the visual and the verbal should depend on

Accepted Answer

A) the needs of your audience. 
B) the length of the report/presentation. 
C) the amount of money available for underwriting the costs of graphics. 
D) internal company guidelines. 
E) the variety of visuals use. 
A) the needs of your audience. 
B) the length of the report/presentation. 
C) the amount of money available for underwriting the costs of graphics. 
D) internal company guidelines. 
E) the variety of visuals use.

Question 9

Including transitions and other directional aids is important

Accepted Answer

A) in online reports,but not usually necessary in written ones. 
B) to help the audience understand how one thought is related to another. 
C) when the audience is unfamiliar with the topic. 
D) in any report longer than a couple of pages. 
E) except on requests for proposals. 
A) in online reports,but not usually necessary in written ones. 
B) to help the audience understand how one thought is related to another. 
C) when the audience is unfamiliar with the topic. 
D) in any report longer than a couple of pages. 
E) except on requests for proposals.

Question 10

In the introduction to a report on how to establish a paperless office,explaining the historical conditions or factors that led up to the report

Accepted Answer

A) enables readers to understand how the opportunity developed. 
B) is unnecessary in internal reports. 
C) diminishes your credibility by wasting readers' time. 
D) is necessary only in very formal reports. 
E) is likely to convince the audience without any further information. 
A) enables readers to understand how the opportunity developed. 
B) is unnecessary in internal reports. 
C) diminishes your credibility by wasting readers' time. 
D) is necessary only in very formal reports. 
E) is likely to convince the audience without any further information.

Question 11

Data and other information presented in the report

Accepted Answer

A) should be positive. 
B) must be easy to find. 
C) should be relatively precise. 
D) must be factually correct. 
E) should include reader friendly decorative elements. 
A) should be positive. 
B) must be easy to find. 
C) should be relatively precise. 
D) must be factually correct. 
E) should include reader friendly decorative elements.

Question 12

Generally speaking,an effective proposal can

Accepted Answer

A) follow the AIDA model. 
B) follow the plan for good-news messages. 
C) avoid the "you" attitude. 
D) be as vague as possible. 
E) rely entirely on primary evidence. 
A) follow the AIDA model. 
B) follow the plan for good-news messages. 
C) avoid the "you" attitude. 
D) be as vague as possible. 
E) rely entirely on primary evidence.

Question 13

A(n)________ helps readers understand the various design elements used in a visual.

Accepted Answer

A) caption 
B) descriptive title 
C) legend 
D) informative title 
E) infographic 
A) caption 
B) descriptive title 
C) legend 
D) informative title 
E) infographic

Question 14

If you're planning to create a table for online use,________ to make sure that the table is easy to read.

Accepted Answer

A) reduce the number of columns and rows 
B) eliminate lines and spaces between columns and rows 
C) display data items in unrounded,multiple units 
D) present large amounts of data and information 
E) add additional columns and rows 
A) reduce the number of columns and rows 
B) eliminate lines and spaces between columns and rows 
C) display data items in unrounded,multiple units 
D) present large amounts of data and information 
E) add additional columns and rows

Question 15

To emphasize different quantities or ideas,use visual choices that

Accepted Answer

A) are formal. 
B) create parallelism. 
C) are simple. 
D) follow rules of convention. 
E) contrast. 
A) are formal. 
B) create parallelism. 
C) are simple. 
D) follow rules of convention. 
E) contrast.

Question 16

In what forms can transitions be written in a business report?

Accepted Answer

Transitions are words or phrases that ti

Question 17

If you find a photograph online that you want to use in a document,

Accepted Answer

A) you don't need permission-you are protected by fair use doctrine. 
B) you don't need permission unless you are using it in marketing materials. 
C) if it is not specifically offered free,assume that someone owns it and is entitled to credit and/or payment. 
D) you can do so without permission unless you have to pay to download it. 
E) add it with an embedded link. 
A) you don't need permission-you are protected by fair use doctrine. 
B) you don't need permission unless you are using it in marketing materials. 
C) if it is not specifically offered free,assume that someone owns it and is entitled to credit and/or payment. 
D) you can do so without permission unless you have to pay to download it. 
E) add it with an embedded link.

Question 18

List three functions of the close in a business report.

Accepted Answer

The close of a report (1)emphasizes the

Question 19

One potential disadvantage of using a photograph to help explain a repair procedure is that it shows so much detail.

Accepted Answer

A) True 
 B)False

Question 20

When preparing review sections in a report,

Accepted Answer

A) always write them in narrative form,not as lists. 
B) use multiple review sections if the report is long and complex. 
C) introduce new facts and information to support the review points. 
D) make it clear that readers can skip them if they want to. 
E) include illustrations as often as possible. 
A) always write them in narrative form,not as lists. 
B) use multiple review sections if the report is long and complex. 
C) introduce new facts and information to support the review points. 
D) make it clear that readers can skip them if they want to. 
E) include illustrations as often as possible.

A bar chart would be particularly useful for

To illustrate how your department's budget will be distributed by percentage and type of expense,you should use

The introduction of a business report should

In an online report regarding your region's potential for market growth,the best way to include a spreadsheet containing last year's sales figures would be to

Within the context of preparing formal reports and proposals,the term limitations refers to

An ________ is important when a letter of transmittal is not included in a formal report.

If you end up with multiple conclusions,recommendations,or actions in your report,it is best to

The ideal balance between the visual and the verbal should depend on

Including transitions and other directional aids is important

In the introduction to a report on how to establish a paperless office,explaining the historical conditions or factors that led up to the report

Data and other information presented in the report

Generally speaking,an effective proposal can

A(n)________ helps readers understand the various design elements used in a visual.

If you're planning to create a table for online use,________ to make sure that the table is easy to read.

To emphasize different quantities or ideas,use visual choices that

In what forms can transitions be written in a business report?

If you find a photograph online that you want to use in a document,

List three functions of the close in a business report.

One potential disadvantage of using a photograph to help explain a repair procedure is that it shows so much detail.

When preparing review sections in a report,

Professional Communication in a Digital, social, mobile World

Collaboration, interpersonal Communication, and Business Etiquette

Communication Challenges in a Diverse, global Marketplace

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Digital Channels

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Completing Reports and Proposals

Developing and Delivering Business Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Handbook of Grammar, mechanics, and Usage

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Exam 12: Writing Reports and Proposals

A bar chart would be particularly useful for

To illustrate how your department's budget will be distributed by percentage and type of expense,you should use

The introduction of a business report should

In an online report regarding your region's potential for market growth,the best way to include a spreadsheet containing last year's sales figures would be to

Within the context of preparing formal reports and proposals,the term limitations refers to

An ________ is important when a letter of transmittal is not included in a formal report.

If you end up with multiple conclusions,recommendations,or actions in your report,it is best to

The ideal balance between the visual and the verbal should depend on

Including transitions and other directional aids is important

In the introduction to a report on how to establish a paperless office,explaining the historical conditions or factors that led up to the report

Data and other information presented in the report

Generally speaking,an effective proposal can

A(n)________ helps readers understand the various design elements used in a visual.

If you're planning to create a table for online use,________ to make sure that the table is easy to read.

To emphasize different quantities or ideas,use visual choices that

In what forms can transitions be written in a business report?

If you find a photograph online that you want to use in a document,

List three functions of the close in a business report.

One potential disadvantage of using a photograph to help explain a repair procedure is that it shows so much detail.

When preparing review sections in a report,

Professional Communication in a Digital, social, mobile World

Collaboration, interpersonal Communication, and Business Etiquette

Communication Challenges in a Diverse, global Marketplace

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Digital Channels

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Completing Reports and Proposals

Developing and Delivering Business Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Handbook of Grammar, mechanics, and Usage

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