Exam 8: Training and Developing Employees

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All of the following are literacy training methods used by employers EXCEPT ________.

(Multiple Choice)
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Training sessions should be half-day or three-fourths day in length rather than a full day,because the learning curve goes down late in the day.

(True/False)
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Which of the following terms refers to helping new employees appreciate the values and culture of a firm?

(Multiple Choice)
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Both action learning and management games require trainees to work in groups.In a brief essay,explain the similarities and differences between the two management development techniques.

(Essay)
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Hiring highly-skilled employees with great potential eliminates the need to provide orientation and training.

(True/False)
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Which of the following will most likely occur during the third step of the training process?

(Multiple Choice)
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Which of the following is a systematic method for teaching job skills that involves presenting questions or facts,allowing the person to respond,and giving the learner immediate feedback on the accuracy of his or her answers?

(Multiple Choice)
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When jobs consist of a logical sequence of steps and are best taught step-by-step,the most appropriate training method to use is ________.

(Multiple Choice)
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During the refreezing stage of Lewin's change process,managers are likely to use new appraisal systems and incentives as a way to reinforce desired behaviors.

(True/False)
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The first step in a training program is to ________.

(Multiple Choice)
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