Question 1

Human resource metrics are used to assess a firm's HR performance and to compare one firm's HR performance with another firm's.

Accepted Answer

A) True 
 B)False

Question 2

Goals are initiated by the bottom level of an organization according to the hierarchy of goals approach to strategic planning.

Accepted Answer

A) True 
 B)False

Question 3

In a brief essay,explain how the strategy map,the HR Scorecard,and the digital dashboard are used in strategic human resource management.

Accepted Answer

Managers use the strategy map,the HR Sco

Question 4

A mission statement is a general statement of a company's intended direction that evokes emotional feelings in the organization's members.

Accepted Answer

A) True 
 B)False

Question 5

High-performance work systems have become necessary for U.S.firms due to ________.

Accepted Answer

A)  unemployment rates 
B)  federal regulations 
C)  increased minimum wages 
D)  global competition 
E)  cost leadership 
A)  unemployment rates 
B)  federal regulations 
C)  increased minimum wages 
D)  global competition 
E)  cost leadership

Question 6

Why is strategic planning important to managers? Explain the importance of setting hierarchical goals.

Accepted Answer

Strategic planning is important to manag

Question 7

Which of the following refers to any factors that allow a company to differentiate its product or service from those of its competitors to increase market share?

Accepted Answer

A)  functional strategy 
B)  competitive advantage 
C)  distinctive competence 
D)  competitive focusers 
E)  related diversification 
A)  functional strategy 
B)  competitive advantage 
C)  distinctive competence 
D)  competitive focusers 
E)  related diversification

Question 8

The main contents of a typical business plan include all of the following EXCEPT ________.

Accepted Answer

A)  political forecast 
B)  business description 
C)  marketing plan 
D)  financial plan 
E)  personnel plan 
A)  political forecast 
B)  business description 
C)  marketing plan 
D)  financial plan 
E)  personnel plan

Question 9

During a merger or an acquisition,due diligence reviews performed by human resource teams are most likely to assess all of the following EXCEPT ________.

Accepted Answer

A)  accounting procedures 
B)  organizational culture 
C)  employee compensation 
D)  employee benefits 
E)  labor relations 
A)  accounting procedures 
B)  organizational culture 
C)  employee compensation 
D)  employee benefits 
E)  labor relations

Question 10

Which of the following is the most significant difference between managerial planning and the basic planning process?

Accepted Answer

A)  evaluation of alternative methods 
B)  comparisons of strengths and weaknesses 
C)  establishment of clear objectives 
D)  assessment of long-term goals 
E)  interference from corporate hierarchies 
A)  evaluation of alternative methods 
B)  comparisons of strengths and weaknesses 
C)  establishment of clear objectives 
D)  assessment of long-term goals 
E)  interference from corporate hierarchies

Question 11

Which of the following terms refers to the quantitative measure of a human resource management yardstick such as employee turnover or qualified applicants per position?

Accepted Answer

A)  human resource audit 
B)  high-performance work system 
C)  human resource metric 
D)  management by objectives 
E)  human resource scorecard 
A)  human resource audit 
B)  high-performance work system 
C)  human resource metric 
D)  management by objectives 
E)  human resource scorecard

Question 12

All of the following are roles that departmental managers would most likely have in the strategic planning process EXCEPT ________.

Accepted Answer

A)  assisting top managers in devising a strategic plan 
B)  developing functional, departmental plans 
C)  implementing functional, departmental plans 
D)  deciding the businesses in which a firm will be involved 
E)  providing input to top management about industry trends 
A)  assisting top managers in devising a strategic plan 
B)  developing functional, departmental plans 
C)  implementing functional, departmental plans 
D)  deciding the businesses in which a firm will be involved 
E)  providing input to top management about industry trends

Question 13

Which of the following strategies identifies the broad activities that each department will pursue in order to help a business attain its competitive goals?

Accepted Answer

A)  competitive 
B)  business-level 
C)  corporate-level 
D)  consolidation 
E)  functional 
A)  competitive 
B)  business-level 
C)  corporate-level 
D)  consolidation 
E)  functional

Question 14

All of the following are steps involved in the strategic management process EXCEPT ________.

Accepted Answer

A)  evaluating the firm's internal and external situation 
B)  defining the business and developing a mission 
C)  translating the mission into strategic goals 
D)  crafting a course of action 
E)  offshoring low-skill jobs 
A)  evaluating the firm's internal and external situation 
B)  defining the business and developing a mission 
C)  translating the mission into strategic goals 
D)  crafting a course of action 
E)  offshoring low-skill jobs

Question 15

Which of the following most likely serves as the basis for the HR strategies developed by the majority of firms?

Accepted Answer

A)  mission statements 
B)  potential strengths 
C)  supervisory objectives 
D)  competitive advantages 
E)  workforce requirements 
A)  mission statements 
B)  potential strengths 
C)  supervisory objectives 
D)  competitive advantages 
E)  workforce requirements

Question 16

What is the first step in the management planning process?

Accepted Answer

A)  evaluating the alternatives 
B)  making forecasts of trends 
C)  implementing a course of action 
D)  setting an objective 
E)  comparing options 
A)  evaluating the alternatives 
B)  making forecasts of trends 
C)  implementing a course of action 
D)  setting an objective 
E)  comparing options

Question 17

Don is a salesperson at Bentsen Motors,and he has not been meeting his monthly sales quota.In particular,Don needs to sell more SUVs and trucks.As the sales manager at Bentsen Motors,you need to develop goals for Don using the SMART method.What goals do you set for Don? Would it be better for you to tell Don the goals or let him participate in setting the goals? Explain your answer in a short essay.

Accepted Answer

Experienced managers have a simple and e

Question 18

A business-level strategy is implemented by Pizza Hut,Domino's,Papa John's and Little Caesar's in their competition with each other for pizza customers.

Accepted Answer

A) True 
 B)False

Question 19

What are human resource metrics? Why are human resource metrics important in high-performance work systems?

Accepted Answer

A human resource metric is the quantitat

Question 20

What is a high-performance work system? What role does strategic human resource management play in high-performance work systems?

Accepted Answer

A high-performance work system is a set

Human resource metrics are used to assess a firm's HR performance and to compare one firm's HR performance with another firm's.

Goals are initiated by the bottom level of an organization according to the hierarchy of goals approach to strategic planning.

In a brief essay,explain how the strategy map,the HR Scorecard,and the digital dashboard are used in strategic human resource management.

A mission statement is a general statement of a company's intended direction that evokes emotional feelings in the organization's members.

High-performance work systems have become necessary for U.S.firms due to ________.

Why is strategic planning important to managers? Explain the importance of setting hierarchical goals.

Which of the following refers to any factors that allow a company to differentiate its product or service from those of its competitors to increase market share?

The main contents of a typical business plan include all of the following EXCEPT ________.

During a merger or an acquisition,due diligence reviews performed by human resource teams are most likely to assess all of the following EXCEPT ________.

Which of the following is the most significant difference between managerial planning and the basic planning process?

Which of the following terms refers to the quantitative measure of a human resource management yardstick such as employee turnover or qualified applicants per position?

All of the following are roles that departmental managers would most likely have in the strategic planning process EXCEPT ________.

Which of the following strategies identifies the broad activities that each department will pursue in order to help a business attain its competitive goals?

All of the following are steps involved in the strategic management process EXCEPT ________.

Which of the following most likely serves as the basis for the HR strategies developed by the majority of firms?

What is the first step in the management planning process?

A business-level strategy is implemented by Pizza Hut,Domino's,Papa John's and Little Caesar's in their competition with each other for pizza customers.

What are human resource metrics? Why are human resource metrics important in high-performance work systems?

What is a high-performance work system? What role does strategic human resource management play in high-performance work systems?

Introduction to Human Resource Management

Equal Opportunity and the Law

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Coaching, Careers, and Talent Management

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in HR Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters

Exam 3: The Manager's Role in Strategic Human Resource Management

Human resource metrics are used to assess a firm's HR performance and to compare one firm's HR performance with another firm's.

Goals are initiated by the bottom level of an organization according to the hierarchy of goals approach to strategic planning.

In a brief essay,explain how the strategy map,the HR Scorecard,and the digital dashboard are used in strategic human resource management.

A mission statement is a general statement of a company's intended direction that evokes emotional feelings in the organization's members.

High-performance work systems have become necessary for U.S.firms due to ________.

Why is strategic planning important to managers? Explain the importance of setting hierarchical goals.

Which of the following refers to any factors that allow a company to differentiate its product or service from those of its competitors to increase market share?

The main contents of a typical business plan include all of the following EXCEPT ________.

During a merger or an acquisition,due diligence reviews performed by human resource teams are most likely to assess all of the following EXCEPT ________.

Which of the following is the most significant difference between managerial planning and the basic planning process?

Which of the following terms refers to the quantitative measure of a human resource management yardstick such as employee turnover or qualified applicants per position?

All of the following are roles that departmental managers would most likely have in the strategic planning process EXCEPT ________.

Which of the following strategies identifies the broad activities that each department will pursue in order to help a business attain its competitive goals?

All of the following are steps involved in the strategic management process EXCEPT ________.

Which of the following most likely serves as the basis for the HR strategies developed by the majority of firms?

What is the first step in the management planning process?

A business-level strategy is implemented by Pizza Hut,Domino's,Papa John's and Little Caesar's in their competition with each other for pizza customers.

What are human resource metrics? Why are human resource metrics important in high-performance work systems?

What is a high-performance work system? What role does strategic human resource management play in high-performance work systems?

Introduction to Human Resource Management

Equal Opportunity and the Law

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Coaching, Careers, and Talent Management

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in HR Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters