Question 1

According to Victor Vroom,expectancy could also be referred to as the ________.

Accepted Answer

A)  probability that effort will lead to success 
B)  relationship between performance and reward 
C)  perceived value a person attaches to a reward 
D)  employer's strategy for motivating employees 
E)  likely compensation for successful performance 
A)  probability that effort will lead to success 
B)  relationship between performance and reward 
C)  perceived value a person attaches to a reward 
D)  employer's strategy for motivating employees 
E)  likely compensation for successful performance

Question 2

In Vroom's theory of motivation,motivation is equal to E * I * V,where I represents ________.

Accepted Answer

A)  intrinsic needs 
B)  internalization 
C)  instrumentality 
D)  imperative action 
E)  incentives 
A)  intrinsic needs 
B)  internalization 
C)  instrumentality 
D)  imperative action 
E)  incentives

Question 3

A management approach based on improving work methods through observation and analysis is known as ________.

Accepted Answer

A)  strategic management 
B)  scientific management 
C)  management process 
D)  management by objectives 
E)  performance management 
A)  strategic management 
B)  scientific management 
C)  management process 
D)  management by objectives 
E)  performance management

Question 4

Which of the following terms refers to financial rewards paid to workers whose production exceeds some predetermined standard?

Accepted Answer

A)  indirect financial payments 
B)  merit payments 
C)  hardship allowance 
D)  financial incentives 
E)  human capital 
A)  indirect financial payments 
B)  merit payments 
C)  hardship allowance 
D)  financial incentives 
E)  human capital

Question 5

All of the following are disadvantages associated with piecework plans EXCEPT that workers ________.

Accepted Answer

A)  resist attempts to modify production standards 
B)  focus on production quantity instead of quality 
C)  view the plans as unfair and complicated 
D)  dislike new technology or processes 
E)  resist changing from job to job 
A)  resist attempts to modify production standards 
B)  focus on production quantity instead of quality 
C)  view the plans as unfair and complicated 
D)  dislike new technology or processes 
E)  resist changing from job to job

Question 6

Lump sum merit increases can be a more significant motivator than traditional merit pay because the amount seems greater when received all at once.

Accepted Answer

A) True 
 B)False

Question 7

If an employee earns an incentive in the form of a prize or cash award,the value of the award is not included when calculating the employee's overtime pay.

Accepted Answer

A) True 
 B)False

Question 8

Tanner's employer puts a predetermined portion of profits into a trust account for Tanner's retirement.Which of the following is most likely the type of profit-sharing plan used by Tanner's employer?

Accepted Answer

A)  deferred profit-sharing plan 
B)  Lincoln incentive system 
C)  Jefferson incentive system 
D)  cash plan 
E)  gainsharing plan 
A)  deferred profit-sharing plan 
B)  Lincoln incentive system 
C)  Jefferson incentive system 
D)  cash plan 
E)  gainsharing plan

Question 9

Which of the following is the primary advantage of using a combination of salary and commission as compensation for salespeople?

Accepted Answer

A)  provides a guaranteed minimum salary 
B)  all freedom of work activities 
C)  facilitates territory rotation 
D)  completely links to performance 
E)  offers simple administration 
A)  provides a guaranteed minimum salary 
B)  all freedom of work activities 
C)  facilitates territory rotation 
D)  completely links to performance 
E)  offers simple administration

Question 10

Which of the following found that extrinsic rewards could detract from an employee's intrinsic motivation ?

Accepted Answer

A)  Frederick Taylor 
B)  Abraham Maslow 
C)  Frederick Herzberg 
D)  David McClelland 
E)  Edward Deci 
A)  Frederick Taylor 
B)  Abraham Maslow 
C)  Frederick Herzberg 
D)  David McClelland 
E)  Edward Deci

Question 11

Edward is the new sales manager at Wilson Auto Mart.The previous sales manager set commission rates informally without considering how much each sale covered expenses.As a result,Wilson Auto Mart barely breaks even on each car sale once commissions are paid.Edward wants to motivate his sales force but avoid having excessive commissions. 
-All of the following questions are relevant to developing an effective sales compensation plan EXCEPT ________.

Accepted Answer

A)  What percentage of Wilson's sales force achieves its sales quota each month? 
B)  How much time does each Wilson salesperson spend with qualified prospects? 
C)  What are the motivation and skill levels of Wilson sales team members? 
D)  What is the average annual bonus received by Wilson's CEO? 
E)  What is Wilson's desired profit for each car sale? 
A)  What percentage of Wilson's sales force achieves its sales quota each month? 
B)  How much time does each Wilson salesperson spend with qualified prospects? 
C)  What are the motivation and skill levels of Wilson sales team members? 
D)  What is the average annual bonus received by Wilson's CEO? 
E)  What is Wilson's desired profit for each car sale?

Question 12

What type of gainsharing plan determines employee bonuses by dividing payroll expenses by total sales?

Accepted Answer

A)  Lincoln 
B)  Rucker 
C)  Improshare 
D)  Scanlon 
E)  Skinner 
A)  Lincoln 
B)  Rucker 
C)  Improshare 
D)  Scanlon 
E)  Skinner

Question 13

Robert Katz popularized the use of financial incentives for workers whose production exceeds some predetermined standard.

Accepted Answer

A) True 
 B)False

Question 14

Employers may award merit pay as traditional merit increases that increase an employee's base pay or as a lump sum merit raise.Explain the pros and cons of these two choices.

Accepted Answer

Traditional merit increases are cumulati

Question 15

What is the Sarbanes-Oxley Act? How does it affect incentive plans? Do you support the legislation? Why or why not?

Accepted Answer

The Sarbanes-Oxley Act of 2002 affects h

Question 16

In Herzberg's Hygiene-Motivator theory,working conditions are motivator factors,and challenging assignments are hygiene factors.

Accepted Answer

A) True 
 B)False

Question 17

According to Herzberg's motivation theory,good working conditions will prevent dissatisfaction but will not lead to feelings of satisfaction.

Accepted Answer

A) True 
 B)False

Question 18

Employers are shifting away from piecework in many industries due to the incentive plan's poor reputation.

Accepted Answer

A) True 
 B)False

Question 19

When developing the involvement system for a gainsharing plan,which of the following is NOT a commonly used element?

Accepted Answer

A)  steering committees 
B)  update meetings 
C)  employee mediations 
D)  suggestion systems 
E)  problem-solving teams 
A)  steering committees 
B)  update meetings 
C)  employee mediations 
D)  suggestion systems 
E)  problem-solving teams

Question 20

List the basic steps in implementing a gainsharing plan.

Accepted Answer

The steps are as follows.
•Establish gen

According to Victor Vroom,expectancy could also be referred to as the ________.

In Vroom's theory of motivation,motivation is equal to E * I * V,where I represents ________.

A management approach based on improving work methods through observation and analysis is known as ________.

Which of the following terms refers to financial rewards paid to workers whose production exceeds some predetermined standard?

All of the following are disadvantages associated with piecework plans EXCEPT that workers ________.

Lump sum merit increases can be a more significant motivator than traditional merit pay because the amount seems greater when received all at once.

If an employee earns an incentive in the form of a prize or cash award,the value of the award is not included when calculating the employee's overtime pay.

Tanner's employer puts a predetermined portion of profits into a trust account for Tanner's retirement.Which of the following is most likely the type of profit-sharing plan used by Tanner's employer?

Which of the following is the primary advantage of using a combination of salary and commission as compensation for salespeople?

Which of the following found that extrinsic rewards could detract from an employee's intrinsic motivation ?

What type of gainsharing plan determines employee bonuses by dividing payroll expenses by total sales?

Robert Katz popularized the use of financial incentives for workers whose production exceeds some predetermined standard.

Employers may award merit pay as traditional merit increases that increase an employee's base pay or as a lump sum merit raise.Explain the pros and cons of these two choices.

What is the Sarbanes-Oxley Act? How does it affect incentive plans? Do you support the legislation? Why or why not?

In Herzberg's Hygiene-Motivator theory,working conditions are motivator factors,and challenging assignments are hygiene factors.

According to Herzberg's motivation theory,good working conditions will prevent dissatisfaction but will not lead to feelings of satisfaction.

Employers are shifting away from piecework in many industries due to the incentive plan's poor reputation.

When developing the involvement system for a gainsharing plan,which of the following is NOT a commonly used element?

List the basic steps in implementing a gainsharing plan.

Introduction to Human Resource Management

Equal Opportunity and the Law

The Manager's Role in Strategic Human Resource Management

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Coaching, Careers, and Talent Management

Establishing Strategic Pay Plans

Benefits and Services

Ethics, Justice, and Fair Treatment in HR Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters

Exam 12: Pay for Performance and Financial Incentives

According to Victor Vroom,expectancy could also be referred to as the ________.

In Vroom's theory of motivation,motivation is equal to E * I * V,where I represents ________.

A management approach based on improving work methods through observation and analysis is known as ________.

Which of the following terms refers to financial rewards paid to workers whose production exceeds some predetermined standard?

All of the following are disadvantages associated with piecework plans EXCEPT that workers ________.

Lump sum merit increases can be a more significant motivator than traditional merit pay because the amount seems greater when received all at once.

If an employee earns an incentive in the form of a prize or cash award,the value of the award is not included when calculating the employee's overtime pay.

Tanner's employer puts a predetermined portion of profits into a trust account for Tanner's retirement.Which of the following is most likely the type of profit-sharing plan used by Tanner's employer?

Which of the following is the primary advantage of using a combination of salary and commission as compensation for salespeople?

Which of the following found that extrinsic rewards could detract from an employee's intrinsic motivation ?

What type of gainsharing plan determines employee bonuses by dividing payroll expenses by total sales?

Robert Katz popularized the use of financial incentives for workers whose production exceeds some predetermined standard.

Employers may award merit pay as traditional merit increases that increase an employee's base pay or as a lump sum merit raise.Explain the pros and cons of these two choices.

What is the Sarbanes-Oxley Act? How does it affect incentive plans? Do you support the legislation? Why or why not?

In Herzberg's Hygiene-Motivator theory,working conditions are motivator factors,and challenging assignments are hygiene factors.

According to Herzberg's motivation theory,good working conditions will prevent dissatisfaction but will not lead to feelings of satisfaction.

Employers are shifting away from piecework in many industries due to the incentive plan's poor reputation.

When developing the involvement system for a gainsharing plan,which of the following is NOT a commonly used element?

List the basic steps in implementing a gainsharing plan.

Introduction to Human Resource Management

Equal Opportunity and the Law

The Manager's Role in Strategic Human Resource Management

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Coaching, Careers, and Talent Management

Establishing Strategic Pay Plans

Benefits and Services

Ethics, Justice, and Fair Treatment in HR Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters