Exam 10: Information Systems

Middle-level managers are responsible for the planning and the implementation of long-term goals.

In a GDSS, the _______ is generally the decision maker.

Customer profiles, census data, and economic forecasts are examples of external data.

_____ systems help supervisors by generating databases that act as the foundation for other information systems.

Who uses management information systems?

Monthly sales and production reports are examples of _______ reports.

Which system presents information in a highly summarized form?

These systems are used in managing documents, communicating, and scheduling.

Who is responsible for operational matters and monitoring day-to-day events?

In case of an unanticipated union strike, the manager in charge of manufacturing might consult the management information system to determine how it will affect production schedules.

_______-level managers need summarized information in weekly or monthly reports in order to develop budget projections and evaluate the performance of supervisors.

Common names for computer-based information systems are transaction processing, management information, _______ support, and executive support systems.

Describe the functions of an executive support system.

CAD/CAM systems use powerful personal computers running special programs that integrate the design and manufacturing activities.

The management information system records day-to-day transactions, such as customer orders, bills, inventory levels, and production output.

The _______ activity records the customer requests for products or services.

Knowledge workers use specialized information systems, called KWSs, to create information in their area of expertise.

When an order comes in, the _______ processing activity alerts the warehouse to ship a product.

_______ models assist top-level managers in long-range planning, such as stating company objectives or planning plant locations.

This decision model helps middle-level managers control the work of the organization, such as financial planning and sales promotion planning.