Question 1

Which situation reflects the primary service provided by home health care?

Accepted Answer

A)  The physical therapy assistant performs range-of-motion exercises three times each week. 
B)  The nurse changes the client's abdominal dressing daily. 
C)  Oxygen is provided in the home and managed by a durable medical equipment company. 
D)  Diabetic testing supplies are delivered to the client's home each month. 
A)  The physical therapy assistant performs range-of-motion exercises three times each week. 
B)  The nurse changes the client's abdominal dressing daily. 
C)  Oxygen is provided in the home and managed by a durable medical equipment company. 
D)  Diabetic testing supplies are delivered to the client's home each month.

Question 2

"We want to be the hospital of choice in the Midwest" is which type of statement?

Accepted Answer

A)  Value statement 
B)  Mission statement 
C)  Vision statement 
D)  Philosophy statement 
A)  Value statement 
B)  Mission statement 
C)  Vision statement 
D)  Philosophy statement

Question 3

A nurse who works for an accrediting agency is reviewing the structure of a health care organization. Which situations would the nurse interpret as indicating the agency is based on classical theory?

Accepted Answer

A)  Much of the care provided is based on standard operating procedure. 
B)  Information from the organization refers to the work done as "throughput." 
C)  There is a well-defined chain of command in the organization. 
D)  During interviews with staff, the words creativity and flexibility are often used. 
E)  The facility's organizational chart reveals departmentalization. 
A)  Much of the care provided is based on standard operating procedure. 
B)  Information from the organization refers to the work done as "throughput." 
C)  There is a well-defined chain of command in the organization. 
D)  During interviews with staff, the words creativity and flexibility are often used. 
E)  The facility's organizational chart reveals departmentalization.

Question 4

The nurse's friend says, "I've been thinking about going to that health care clinic in the grocery store so someone can look at my daughter's rash. What do you think?" Which response by the nurse is appropriate?

Accepted Answer

A)  "Most of those retail clinics are not very good. I'd go somewhere else." 
B)  "That would be okay, but you have to pay extra for the convenience." 
C)  "If the nurse practitioner at the clinic thinks the rash is significant, you will be referred for additional care." 
D)  "I would use the clinic for myself, but not for my children." 
A)  "Most of those retail clinics are not very good. I'd go somewhere else." 
B)  "That would be okay, but you have to pay extra for the convenience." 
C)  "If the nurse practitioner at the clinic thinks the rash is significant, you will be referred for additional care." 
D)  "I would use the clinic for myself, but not for my children."

Question 5

Using the classical organizational theory model, what would be the most appropriate method for the nurse to voice concern over unfair client workload assignments?

Accepted Answer

A)  Circulate a petition to all staff seeking support for change in assignment policy and present the signed petition to the nursing supervisor. 
B)  Discuss the problem with the nurse's team leader and then the charge nurse if the problem remains unsolved. 
C)  Invite the vice president in charge of nursing to a unit meeting. 
D)  Organize a unit meeting to discuss the problem on all shifts. 
A)  Circulate a petition to all staff seeking support for change in assignment policy and present the signed petition to the nursing supervisor. 
B)  Discuss the problem with the nurse's team leader and then the charge nurse if the problem remains unsolved. 
C)  Invite the vice president in charge of nursing to a unit meeting. 
D)  Organize a unit meeting to discuss the problem on all shifts.

Question 6

During a nurse's interview for a new job, the health benefits are described as being provided by a health maintenance organization (HMO). What should the nurse expect from this coverage?

Accepted Answer

A)  The nurse will have to choose a provider from within the HMO. 
B)  The nurse can obtain services from a nonparticipating provider and the HMO will pay for a portion of the charges. 
C)  For an additional premium, the nurse can choose any provider. 
D)  By joining this HMO, the nurse is entitled to unlimited treatment and services. 
A)  The nurse will have to choose a provider from within the HMO. 
B)  The nurse can obtain services from a nonparticipating provider and the HMO will pay for a portion of the charges. 
C)  For an additional premium, the nurse can choose any provider. 
D)  By joining this HMO, the nurse is entitled to unlimited treatment and services.

Question 7

A nurse practitioner and a physician are considering establishing a medical home. For this venture to be successful, these health care providers should ensure which resources are available?

Accepted Answer

A)  Electronic medical records (EMR) technology 
B)  A sufficient number of older adults who require long-term care 
C)  An understanding of the complexity of multiple-need clients 
D)  A robust marketing plan that describes the home's physical environment 
E)  A plan for compensation for the primary care provided 
A)  Electronic medical records (EMR) technology 
B)  A sufficient number of older adults who require long-term care 
C)  An understanding of the complexity of multiple-need clients 
D)  A robust marketing plan that describes the home's physical environment 
E)  A plan for compensation for the primary care provided

Question 8

What is occurring as the traditional parallel structure found in hospitals is being replaced by service-line structure?

Accepted Answer

A)  Adaptation and innovation are encouraged. 
B)  The medical staff has become autonomous from the organization. 
C)  Two lines of authority have been created. 
D)  Organizational structure is becoming much clearer. 
A)  Adaptation and innovation are encouraged. 
B)  The medical staff has become autonomous from the organization. 
C)  Two lines of authority have been created. 
D)  Organizational structure is becoming much clearer.

Question 9

A hospitalized client is complaining of abdominal pain that has developed since admission. The nurse says, "I am going to call the hospitalist." How should the client interpret this statement?

Accepted Answer

A)  The nurse is going to call the medical intern to assess the client. 
B)  The nurse is going to call the client's physician's on-call group. 
C)  The nurse is going to call a physician who cares for inpatients. 
D)  The nurse is going to call the emergency department and request that a physician see this client. 
A)  The nurse is going to call the medical intern to assess the client. 
B)  The nurse is going to call the client's physician's on-call group. 
C)  The nurse is going to call a physician who cares for inpatients. 
D)  The nurse is going to call the emergency department and request that a physician see this client.

Question 10

A nurse has accepted the position of vice president in charge of nursing in an organization that has a functional structure. What issues should the nurse be alert for?

Accepted Answer

A)  There may be lack of coordination of services across the different departments in the organization. 
B)  Senior nursing managers may be overwhelmed with work and decisions. 
C)  There may be unrest because of the high proportion of management positions filled from outside the organization. 
D)  There is continual upheaval as the organization responds rapidly to changes in the external environment. 
E)  Managers have limited knowledge of general management techniques. 
A)  There may be lack of coordination of services across the different departments in the organization. 
B)  Senior nursing managers may be overwhelmed with work and decisions. 
C)  There may be unrest because of the high proportion of management positions filled from outside the organization. 
D)  There is continual upheaval as the organization responds rapidly to changes in the external environment. 
E)  Managers have limited knowledge of general management techniques.

Which situation reflects the primary service provided by home health care?

"We want to be the hospital of choice in the Midwest" is which type of statement?

A nurse who works for an accrediting agency is reviewing the structure of a health care organization. Which situations would the nurse interpret as indicating the agency is based on classical theory?

The nurse's friend says, "I've been thinking about going to that health care clinic in the grocery store so someone can look at my daughter's rash. What do you think?" Which response by the nurse is appropriate?

Using the classical organizational theory model, what would be the most appropriate method for the nurse to voice concern over unfair client workload assignments?

During a nurse's interview for a new job, the health benefits are described as being provided by a health maintenance organization (HMO). What should the nurse expect from this coverage?

A nurse practitioner and a physician are considering establishing a medical home. For this venture to be successful, these health care providers should ensure which resources are available?

What is occurring as the traditional parallel structure found in hospitals is being replaced by service-line structure?

A hospitalized client is complaining of abdominal pain that has developed since admission. The nurse says, "I am going to call the hospitalist." How should the client interpret this statement?

A nurse has accepted the position of vice president in charge of nursing in an organization that has a functional structure. What issues should the nurse be alert for?

Introducing Nursing Management

Delivering Nursing Care

Leading, Managing, Following

Initiating and Managing Change

Managing and Improving Quality

Understanding Power and Politics

Thinking Critically, Making Decisions, Solving Problems

Communicating Effectively

Delegating Successfully

Building and Managing Teams

Handling Conflict

Managing Time

Budgeting and Managing Fiscal Resources

Recruiting and Selecting Staff

Staffing and Scheduling

Motivating and Developing Staff

Evaluating Staff Performance

Coaching, Disciplining, and Terminating Staff

Managing Absenteeism, Reducing Turnover, Retaining Staff

Dealing With Staff Problems

Preparing for Emergencies

Preventing Workplace Violence

Handling Collective Bargaining Issues

Managing Stress

Advancing Your Career

Filters

Exam 2: Designing Organizations

Which situation reflects the primary service provided by home health care?

"We want to be the hospital of choice in the Midwest" is which type of statement?

A nurse who works for an accrediting agency is reviewing the structure of a health care organization. Which situations would the nurse interpret as indicating the agency is based on classical theory?

The nurse's friend says, "I've been thinking about going to that health care clinic in the grocery store so someone can look at my daughter's rash. What do you think?" Which response by the nurse is appropriate?

Using the classical organizational theory model, what would be the most appropriate method for the nurse to voice concern over unfair client workload assignments?

During a nurse's interview for a new job, the health benefits are described as being provided by a health maintenance organization (HMO). What should the nurse expect from this coverage?

A nurse practitioner and a physician are considering establishing a medical home. For this venture to be successful, these health care providers should ensure which resources are available?

What is occurring as the traditional parallel structure found in hospitals is being replaced by service-line structure?

A hospitalized client is complaining of abdominal pain that has developed since admission. The nurse says, "I am going to call the hospitalist." How should the client interpret this statement?

A nurse has accepted the position of vice president in charge of nursing in an organization that has a functional structure. What issues should the nurse be alert for?

Introducing Nursing Management

Delivering Nursing Care

Leading, Managing, Following

Initiating and Managing Change

Managing and Improving Quality

Understanding Power and Politics

Thinking Critically, Making Decisions, Solving Problems

Communicating Effectively

Delegating Successfully

Building and Managing Teams

Handling Conflict

Managing Time

Budgeting and Managing Fiscal Resources

Recruiting and Selecting Staff

Staffing and Scheduling

Motivating and Developing Staff

Evaluating Staff Performance

Coaching, Disciplining, and Terminating Staff

Managing Absenteeism, Reducing Turnover, Retaining Staff

Dealing With Staff Problems

Preparing for Emergencies

Preventing Workplace Violence

Handling Collective Bargaining Issues

Managing Stress

Advancing Your Career

Filters