Question 1

A case manager uses effective collaboration and team strategies to make arrangements for services.Which of the following roles is being applied?

Accepted Answer

A)  Broker 
B)  Negotiator 
C)  Liaison 
D)  Facilitator 
A)  Broker 
B)  Negotiator 
C)  Liaison 
D)  Facilitator

Question 2

What are the six "rights" of case management?

Accepted Answer

A)  Care, time, provider, setting, price, and outcomes 
B)  Patient, medication, route, time, documentation, and evaluation 
C)  Place, setting, patient, plan, outcomes, and documentation 
D)  Disease process, time, place, beneficence, advocate, and care provider 
A)  Care, time, provider, setting, price, and outcomes 
B)  Patient, medication, route, time, documentation, and evaluation 
C)  Place, setting, patient, plan, outcomes, and documentation 
D)  Disease process, time, place, beneficence, advocate, and care provider

Question 3

A nurse upholds a client's right to make a choice and to act on the choice.Which of the following best describes the action being taken by the nurse?

Accepted Answer

A)  Affirming 
B)  Supporting 
C)  Informing 
D)  Amplifying 
A)  Affirming 
B)  Supporting 
C)  Informing 
D)  Amplifying

Question 4

An enduring process in which a manager establishes systems and monitors the health status,resources,and outcomes for a targeted aggregate of the population is called:

Accepted Answer

A)  case management. 
B)  care management. 
C)  disease management. 
D)  demand management. 
A)  case management. 
B)  care management. 
C)  disease management. 
D)  demand management.

Question 5

The process of moving conflicting parties toward an outcome is called:

Accepted Answer

A)  negotiation. 
B)  conflict management. 
C)  problem-purpose expansion method. 
D)  brainstorming. 
A)  negotiation. 
B)  conflict management. 
C)  problem-purpose expansion method. 
D)  brainstorming.

Question 6

The nurse and client,a 20-year-old expectant mother,are discussing the advantages and disadvantages of breastfeeding.To enhance understanding of the implications of breastfeeding,the nurse says,"Tell me more about how you will work full time and breastfeed." Which of the following aspects of the advocacy process is being used?

Accepted Answer

A)  Verification 
B)  Clarification 
C)  Amplification 
D)  Affirmation 
A)  Verification 
B)  Clarification 
C)  Amplification 
D)  Affirmation

Question 7

Which model addresses the structure and processes of using the population-based tools of disease management and critical pathways to offer care for client populations?

Accepted Answer

A)  Client-focused 
B)  System-focused 
C)  Social service 
D)  Long-term care 
A)  Client-focused 
B)  System-focused 
C)  Social service 
D)  Long-term care

Question 8

A nurse is using population management as part of the nursing care that is provided.Which of the following activities is the nurse most likely completing?

Accepted Answer

A)  Census taking to determine the total number of people in the population 
B)  Assessing the needs of the client population through compilation of health histories 
C)  Providing case management services for every citizen in the community 
D)  Selecting programs for wellness that are repeated annually 
A)  Census taking to determine the total number of people in the population 
B)  Assessing the needs of the client population through compilation of health histories 
C)  Providing case management services for every citizen in the community 
D)  Selecting programs for wellness that are repeated annually

Question 9

What knowledge and skills are required in order to become a competent case manager? (Select all that apply.)

Accepted Answer

A)  Knowledge of community resources and financing mechanisms 
B)  Written and oral communication skills 
C)  Proficient negotiation and conflict-resolving practices 
D)  Application of evidence-based practices and outcomes measurements 
E)  Experience with ethical decision making 
A)  Knowledge of community resources and financing mechanisms 
B)  Written and oral communication skills 
C)  Proficient negotiation and conflict-resolving practices 
D)  Application of evidence-based practices and outcomes measurements 
E)  Experience with ethical decision making

Question 10

A nurse is using life care planning when working with a client.Which of the following would be the most appropriate time for this to be used?

Accepted Answer

A)  When organizing a timeline of life events 
B)  When documenting client information and requests 
C)  When assessing present and future client needs 
D)  When estimating future costs for medical care 
A)  When organizing a timeline of life events 
B)  When documenting client information and requests 
C)  When assessing present and future client needs 
D)  When estimating future costs for medical care

Question 11

A nurse would like to take action to reduce the risk of liability.Which of the following interventions should be used by the nurse? (Select all that apply.)

Accepted Answer

A)  Provide accurate documentation of client visits 
B)  Inform clients of their rights of appeal 
C)  Refer clients to the providers of their choice 
D)  Utilize care planning whenever possible 
E)  Promote strong community partnerships 
A)  Provide accurate documentation of client visits 
B)  Inform clients of their rights of appeal 
C)  Refer clients to the providers of their choice 
D)  Utilize care planning whenever possible 
E)  Promote strong community partnerships

Exam 22: Case Management

A case manager uses effective collaboration and team strategies to make arrangements for services.Which of the following roles is being applied?

What are the six "rights" of case management?

A nurse upholds a client's right to make a choice and to act on the choice.Which of the following best describes the action being taken by the nurse?

An enduring process in which a manager establishes systems and monitors the health status,resources,and outcomes for a targeted aggregate of the population is called:

The process of moving conflicting parties toward an outcome is called:

Which model addresses the structure and processes of using the population-based tools of disease management and critical pathways to offer care for client populations?

A nurse is using population management as part of the nursing care that is provided.Which of the following activities is the nurse most likely completing?

What knowledge and skills are required in order to become a competent case manager? (Select all that apply.)

A nurse is using life care planning when working with a client.Which of the following would be the most appropriate time for this to be used?

A nurse would like to take action to reduce the risk of liability.Which of the following interventions should be used by the nurse? (Select all that apply.)

Community and Prevention-Oriented, Population-Focused Practice: The Foundation of Specialization in Public Health Nursing

History of Public Health and Public and Community Health Nursing

The Changing U.S.Health and Public Health Care Systems

Perspectives in Global Health Care

Economics of Health Care Delivery

Application of Ethics in the Community

Cultural Diversity in the Community

Public Health Policy

Population-Based Public Health Nursing Practice: The Intervention Wheel

Environmental Health

Genomics in Public Health Nursing

Epidemiology

Infectious Disease Prevention and Control

Communicable and Infectious Disease Risks

Evidence-Based Practice

Changing Health Behavior Using Health Education with Individuals, Families, and Groups

Building a Culture of Health through Community Health Promotion

Community as Client: Assessment and Analysis

Population-Centered Nursing in Rural and Urban Environments

Promoting Health Through Healthy Communities and Cities

The Nurse-led Health Center: A Model for Community Nursing Practice

Public Health Nursing Practice and the Disaster Management Cycle

Public Health Surveillance and Outbreak Investigation

Program Management

Quality Management

Working with Families in the Community for Healthy Outcomes

Family Health Risks

Child and Adolescent Health

Major Health Issues and Chronic Disease Management of Adults Across the Life Span

Disability Health Care Across the Life Span

Vulnerability and Vulnerable Populations: An Overview

Poverty and Homelessness

Migrant Health Issues

Teen Pregnancy

Mental Health Issues

Alcohol, Tobacco, and Other Drug Problems

Violence and Human Abuse

The Advanced Practice Nurse in the Community

The Nurse Leader in the Community

The Nurse in Home Health, Palliative Care, and Hospice

The Nurse in the Schools

The Nurse in Occupational Health

Forensic Nursing in the Community

The Nurse in the Faith Community

Public Health Nursing at Local, State, and National Levels

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