Question 1

The three components of emotions include ___________, __________ and __________.

Accepted Answer

The answer of The three components of emotions include ___________,...

Question 2

What kinds of situations seem to encourage excuse-making? Give examples of three good excuses related to specific situations.

Accepted Answer

Situations in which we have done somethi

Question 3

The four conversation rules are

Accepted Answer

A)  quantity, quality, relation, and manner. 
B)  quality, direct, objective, and relation. 
C)  quality, quantity, context, and disclosure. 
D)  relation, context, disclaim, and altercast. 
A)  quantity, quality, relation, and manner. 
B)  quality, direct, objective, and relation. 
C)  quality, quantity, context, and disclosure. 
D)  relation, context, disclaim, and altercast.

Question 4

Characteristics of good excuses include all of the following EXCEPT

Accepted Answer

A)  promising things will be better in the future. 
B)  avoiding blaming others. 
C)  failing to admit wrongdoing. 
D)  acknowledging responsibility. 
A)  promising things will be better in the future. 
B)  avoiding blaming others. 
C)  failing to admit wrongdoing. 
D)  acknowledging responsibility.

Question 5

The three obstacles to effective emotional expression include all the following EXCEPT

Accepted Answer

A)  destructive beliefs. 
B)  inadequate interpersonal skills. 
C)  fear of exposing weakness. 
D)  societal rules. 
A)  destructive beliefs. 
B)  inadequate interpersonal skills. 
C)  fear of exposing weakness. 
D)  societal rules.

Question 6

The ___________ we live in gives us a framework for interpreting the emotion of others and expression our own.

Accepted Answer

The answer of The ___________ we live in gives us...

Question 7

Excuses allow all of the following EXCEPT

Accepted Answer

A)  lessening the negative impact of the message. 
B)  justifying your poor performance. 
C)  maintaining interpersonal relationships. 
D)  reversing previous communication. 
A)  lessening the negative impact of the message. 
B)  justifying your poor performance. 
C)  maintaining interpersonal relationships. 
D)  reversing previous communication.

Question 8

I-messages

Accepted Answer

A)  are egocentric. 
B)  focus the discussion on you. 
C)  avoid clichés. 
D)  signal a willingness to be responsible for your feelings. 
A)  are egocentric. 
B)  focus the discussion on you. 
C)  avoid clichés. 
D)  signal a willingness to be responsible for your feelings.

Question 9

Generally, greetings are returned by the other person with a greeting that is similar in __________ and __________.

Accepted Answer

formality,

Question 10

Which of the following statements is an example of owning feelings?

Accepted Answer

A)  He made me feel bad. 
B)  The cat's dying made me feel black and blue inside. 
C)  I'll never forgive her. 
D)  I get scared and hurt when you don't call me. 
A)  He made me feel bad. 
B)  The cat's dying made me feel black and blue inside. 
C)  I'll never forgive her. 
D)  I get scared and hurt when you don't call me.

Question 11

Motives for making excuses include all of the following EXCEPT

Accepted Answer

A)  to reduce stress from a poor performance. 
B)  to reverse what you have just said and wish you hadn't. 
C)  to project a positive image. 
D)  to reduce a negative reaction. 
A)  to reduce stress from a poor performance. 
B)  to reverse what you have just said and wish you hadn't. 
C)  to project a positive image. 
D)  to reduce a negative reaction.

Question 12

The following are all principles of emotional communication EXCEPT

Accepted Answer

A)  emotions are always important. 
B)  emotional feelings and emotional expression are not the same. 
C)  emotions are always communicated nonverbally. 
D)  emotions are often contagious. 
A)  emotions are always important. 
B)  emotional feelings and emotional expression are not the same. 
C)  emotions are always communicated nonverbally. 
D)  emotions are often contagious.

Question 13

"When you neglect to introduce me to your friends, I feel like I don't matter," is an example of a statement that is

Accepted Answer

A)  owning your own feelings. 
B)  affirming. 
C)  empathic. 
D)  anchored to the present . 
A)  owning your own feelings. 
B)  affirming. 
C)  empathic. 
D)  anchored to the present .

Question 14

Which of the following statements is an example of describing feelings?

Accepted Answer

A)  I feel hurt that he didn't call. 
B)  He is probably the meanest person I have ever met. 
C)  She deliberately hurt my feelings. 
D)  Why does this always happen to me?! 
A)  I feel hurt that he didn't call. 
B)  He is probably the meanest person I have ever met. 
C)  She deliberately hurt my feelings. 
D)  Why does this always happen to me?!

Question 15

"You'll probably think I'm crazy, but ..." is an example of

Accepted Answer

A)  hedging. 
B)  sin license. 
C)  disclaimer. 
D)  credentialing. 
A)  hedging. 
B)  sin license. 
C)  disclaimer. 
D)  credentialing.

Question 16

Anger is one of the eight ___________ emotions.

Accepted Answer

The answer of Anger is one of the eight ___________...

Question 17

Emotion involves three components: bodily reactions, mental interpretations, and situations.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is NOT an example of a disclaimer?

Accepted Answer

A)  hedging 
B)  sin license 
C)  altercasting 
D)  credentialing 
A)  hedging 
B)  sin license 
C)  altercasting 
D)  credentialing

Question 19

Which of the following is not part of our emotional experience?

Accepted Answer

A)  bodily reactions 
B)  mental evaluations and interpretations 
C)  socio-economic background 
D)  cultural rules and beliefs 
A)  bodily reactions 
B)  mental evaluations and interpretations 
C)  socio-economic background 
D)  cultural rules and beliefs

Question 20

"You make me feel like I don't belong," is an example of a statement that is

Accepted Answer

A)  affirming. 
B)  disconfirming. 
C)  anchored to the present. 
D)  blaming the other person. 
A)  affirming. 
B)  disconfirming. 
C)  anchored to the present. 
D)  blaming the other person.

The three components of emotions include _, and __.

What kinds of situations seem to encourage excuse-making? Give examples of three good excuses related to specific situations.

The four conversation rules are

Characteristics of good excuses include all of the following EXCEPT

The three obstacles to effective emotional expression include all the following EXCEPT

The ___________ we live in gives us a framework for interpreting the emotion of others and expression our own.

Excuses allow all of the following EXCEPT

I-messages

Generally, greetings are returned by the other person with a greeting that is similar in and .

Which of the following statements is an example of owning feelings?

Motives for making excuses include all of the following EXCEPT

The following are all principles of emotional communication EXCEPT

"When you neglect to introduce me to your friends, I feel like I don't matter," is an example of a statement that is

Which of the following statements is an example of describing feelings?

"You'll probably think I'm crazy, but ..." is an example of

Anger is one of the eight ___________ emotions.

Emotion involves three components: bodily reactions, mental interpretations, and situations.

Which of the following is NOT an example of a disclaimer?

Which of the following is not part of our emotional experience?

"You make me feel like I don't belong," is an example of a statement that is

Interpersonal Communication

Interpersonal Communication and Culture

The Self in Interpersonal Communication

Interpersonal Perception

Interpersonal Listening

Verbal Messages

Nonverbal Messages

Interpersonal Communication and Relationships

Interpersonal Communication and Conflict

Interpersonal Communication

Filters

Exam 8: Conversation Skills

The three components of emotions include ___________, __________ and __________.

What kinds of situations seem to encourage excuse-making? Give examples of three good excuses related to specific situations.

The four conversation rules are

Characteristics of good excuses include all of the following EXCEPT

The three obstacles to effective emotional expression include all the following EXCEPT

The ___________ we live in gives us a framework for interpreting the emotion of others and expression our own.

Excuses allow all of the following EXCEPT

I-messages

Generally, greetings are returned by the other person with a greeting that is similar in __________ and __________.

Which of the following statements is an example of owning feelings?

Motives for making excuses include all of the following EXCEPT

The following are all principles of emotional communication EXCEPT

"When you neglect to introduce me to your friends, I feel like I don't matter," is an example of a statement that is

Which of the following statements is an example of describing feelings?

"You'll probably think I'm crazy, but ..." is an example of

Anger is one of the eight ___________ emotions.

Emotion involves three components: bodily reactions, mental interpretations, and situations.

Which of the following is NOT an example of a disclaimer?

Which of the following is not part of our emotional experience?

"You make me feel like I don't belong," is an example of a statement that is

Interpersonal Communication

Interpersonal Communication and Culture

The Self in Interpersonal Communication

Interpersonal Perception

Interpersonal Listening

Verbal Messages

Nonverbal Messages

Interpersonal Communication and Relationships

Interpersonal Communication and Conflict

Interpersonal Communication

Filters

The three components of emotions include _, and __.

Generally, greetings are returned by the other person with a greeting that is similar in and .