Exam 10: Interpersonal Communication and Conflict

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Relationship conflict is everything EXCEPT

(Multiple Choice)
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Force may be __________ or __________.

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Collectivist cultures' conflicts will more likely centre on the violation of an individual's norms.

(True/False)
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Destructive vs. productive communication can create unproductive defensiveness or productive sense of supportiveness.

(True/False)
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Non-negotiation is all of the following EXCEPT

(Multiple Choice)
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If you know that the fact Johnny doesn't have a job is a sore spot for him, bringing it up in an argument would be __________.

(Short Answer)
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If you accept the solution, you're ready to put this solution into more _________ _____________.

(Short Answer)
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After a fight, you should attack your negative feelings.

(True/False)
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Verbal aggressiveness is all of the following EXCEPT

(Multiple Choice)
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Which of the following is an example of evaluation?

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Principles of interpersonal conflict include the following:

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Discuss the impact that culture, gender, and technology have on conflict.

(Essay)
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Face-detracting or face-attacking strategies involve treating the other person as incompetent or untrustworthy, as unable or bad.

(True/False)
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An example of a relationship conflict is

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Non-negotiation is a form of

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Which of the following is an example of defining the problem in specific terms?

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Crying, displaying extreme emotionalism, and developing a physical reaction are all forms of

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The best alternative to blame is empathy.

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In conflict you use ________ and try to get around the other person or the situation through __________ that person is likely to resent it and to respond defensively.

(Short Answer)
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In a conflict, each person's position affects the other person.

(True/False)
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